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“Fantastic location”
Review of Hotel Alexander

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Hotel Alexander
Ranked #44 of 138 Hotels in Zurich
Certificate of Excellence
Reviewed July 30, 2013

The Hotel Alexander is in a fantastic location, in the old town yet 5 mins from the train station and within walking distance of all the downtown attractions, business district etc. Staff are helpful and friendly. The rooms are clean and well-equipped, with little touches like international sockets. Plenty of storage space and shutters to darken the room properly. Good breakfast.

Room Tip: Ask for an air-conditioned room in summer as the street outside is noisy at night with the windows o...
  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded August 1, 2013

Dear Linda

We thank you very much for your feedback. We are very pleased to notice that you have enjoyed your stay with us. - Your evaluations have an enormous motivating effect on our team, and they support us in our daily work. We always endeavor to give our customers a sincere, obliging and professional service which we keep trying hard to enhance. It somehow shows that we’ve made it.

We would be honored if you would spread those affirmative comments on the Hotel Alexander to your circle of friends. Please inform your acquaintance also about the possibility to make room reservations directly online on our website and, by doing so, receive te best price.

We wish you to have a good time and look forward to seeing you again soon.

The team of the Hotel Alexander
Felix Helbling

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Reviewed July 22, 2013

I rented three rooms for one night at the Hotel Alexander. This was the end of our stay in Switzerland and we wanted to be close to the airport for our flight home. On the surface our rooms looked just fine but as we climbed into bed we found blood on our sheets in two of our three rooms. My daughters bed had blood on the duvet and our bed had blood on the pillows. The staff changed my daughters duvet but we just slept without pillows. When I told the front desk about this in the morning they we rude and abrupt. They questioned how much blood...really, does it even matter how much blood, any blood is too much. The area is seedy especially at night, I would be careful with small children out at night because of the surrounding stripper bars. three rooms for one night cost 807.50 CHF and that is too much money for the conditions. I have a picture of the blood but I am not sure how to attach it!

  • Stayed: July 2013, traveled with family
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5  Thank tahoe5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded August 9, 2013

Dear tahoe5

Thank you very much for your stay at the hotel Alexander!

We acknowledge with big regret your evaluation and thank you for your frankness.
You regrettably caught an odd situation in our hotel which to our deep regret we are unable to live down. We have also informed our executive housekeeper and she also apologizes.

At the hotel Alexander, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Thank you once more for your evaluation. It is essential for us in that it enables us to continue enhancing our service quality.

With best regards from Zurich

The Hotel Alexander Team

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Reviewed July 17, 2013

Zurich is an insanely expensive city and I admit I chose on price. Given the good location, I was potentially expecting a run down slightly daggy hotel. I was totally wrong!
The service was excellent and when I contacted them to let them know I would arrive very late due to missed flights etc, they replied quickly (maybe half and hour!!) telling me this was no problem and upgrading me from the Guesthouse to the main hotel for my troubles. This made my life much easier given the hour.
The breakfast was excellent, just what I needed for my big day ahead.
It was no problem to leave my luggage there for the day and they even had a little ticket system to ensure no-one else could take it.
It was still pretty pricey but everything in Zurich is, so relatively speaking it was pretty good.
I was passing through for a night only but it would be comfortable for a longer stay and I would recommend this hotel to anyone.

  • Stayed: July 2013, traveled solo
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Thank Roaming_Nicster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded July 19, 2013

Dear Roaming_Nicster

We would like to thank you that you have chosen our Hotel Alexander and that you have taken the time to give us a feedback about your stay.

It is a great pleasure for us to read that you liked your stay very much. We always try that our guests feel like at home. Your compliments about our staff do encourage them to do their best work each day.

Thank you again for sharing your experience, and we hope that you will stay with us again.

Kind regards from Zürich.

Your hotel Alexander Team

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Reviewed July 9, 2013

My husband & I stayed at Hotel Alexander in June for 1 night on our way to Paris. The room was a good size & very modern, brd was also very comfortable. Would definarely stay here if we returned to Zurich, great location & easy walking distance from the main train station! Very good price for expensive city

Stayed: June 2013, traveled as a couple
1  Thank TAW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded July 10, 2013

Dear TAW

Thank you very much for being our guest.

You’ve been able to benefit from our central location which is quite a good thing. The location right in the beautiful historic city center of Zurich also means to be in the vicinity of the main railroad station, the river Limmat, the boardwalk of the Lake of Zurich. The famous Bahnhofstrasse and the university are within a short walking distance. The great culinary variety in the historic city center, called Niederdorf, is quite outstanding.

Thank you once more for your evaluation. It is essential for us in that it enables us to continue enhancing our service quality. We hope to see you again soon and wish you a good time.


With best regards from Zurich

The Hotel Alexander Team

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Reviewed July 9, 2013

We were pleasantly surprised with this choice of hotel. The hotel is a leisurely 10 minute walk from the Zurich HB. The rooms were very clean and made good use of the space provided. The bathroom was spotless and again the utilisation of space was very good. As we arrived early in the morning, having just arrived from our long connecting flight from Australia, we were offered breakfast as our room was not yet available due to the hotel being booked out the night before. The breakfast buffet includes the normal continental fare that is regularly topped up by the ever efficient waitresses. Scrambled eggs are available for those who wish to have something warm for breakfast. Bahnhofstrasse is a short walk away for those who want to do some window shopping. We saved CHF15 per night by booking in advance using the hotel website. A well recommended hotel in the centre of Zurich.

Stayed: July 2013, traveled as a couple
1  Thank Deslen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded July 10, 2013

Dear Deslen

We are very pleased that you have chosen us to be your host. We are more than pleased to see that you have enjoyed your stay with us. In fact, customer satisfaction is our ultimate goal.

We acknowledge it with big pleasure your compliments about our staff. And we will share it with our waitresses from the breakfast. Your compliment means very much to us. It motivates us and shows that we are doing a good job.

We thank you again for your review and hope we can accommodate you soon again.

Best regards

The Hotel Alexander Team

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Reviewed July 1, 2013

Hotel is not far from railway station on a narrow street with lots of restaurants and shops nearby. Front desk staff was friendly and helpful. Our room overlooked a street but it was quiet. Complimentary breakfast was excellent. We would stay at this hotel again.

  • Stayed: May 2013, traveled as a couple
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Review collected in partnership with this hotel
1  Thank JohnnyMacVictoria_BC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded July 10, 2013

Dear JohnnyMacVictoria_BC

We thank you very much for your feedback. We are very pleased to notice that you have enjoyed your stay with us.
Your good compliments have an enormous motivating effect on our team, and they support us in our daily work. We always endeavor to give our customers a sincere, obliging and professional service which we keep trying hard to enhance.

We will be pleased if you tell your friends and acquaintances about your affirmative experience during your stay at our hotel.

We would love to accommodate you soon again.

We wish you a nice day.

Kind regards

The team of the Hotel Alexander

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Reviewed June 28, 2013

We booked in advance into the Alexander Guesthouse which is across the road from the hotel. On arrival, wet, cold and a bit tired we were upgraded to the hotel. The room was modern, had everything we needed. Chocolate on the pillow, two bottles of water and two eating apples! The staff were very friendly and helpful, the breakfast was excellent. We had selected this location as it was only ten minutes walk from the railway station, so easy access back to the airport. Despite being in the busy centre of the city the room was entirely sound proof. We requested extra pillows and these were delivered immediately. An excellent location for exploration of the city, the old town and down to the lake. Plenty of choice of restaurants. We returned a fortnight later only to be upgraded again - is this to do with the grey hair!

  • Stayed: June 2013, traveled as a couple
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1  Thank yvonnecumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Alexander, Manager at Hotel Alexander, responded to this reviewResponded July 10, 2013

Dear yvonnecumbria

Thank you very much for your kind review concerning your stay at the hotel Alexander.

It is a pleasure for us to hear your compliments about our staff.
Your good compliments do encourage our team to do their best work each day.

Thank you again for sharing your experience, and we hope that you will stay with us again.

We wish you a nice day.

Kind regards

The Hotel Alexander Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Alexander

Address: Niederdorfstrasse 40 | 8001 Zurich, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
#42 Romantic Hotel in Zurich
#47 Business Hotel in Zurich
Price Range: $186 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alexander 3*
Number of rooms: 41
Official Description (provided by the hotel):
Our owner-managed hotel is ideally located in the middle of Zurich's Old Town - at just 5 minutes walking distance from the Central Railway Station.Virtually everything of interest is within short walking distance. Not just only Zurich's well-known landmarks but also the business quarters with the banks and shops, the high-end shopping district «Bahnhofstrasse», the university quarters, amongst them the ETH «Federal Institute of Technology», the car-free lake- and riverside promenades and many Cafés, bars and restaurants.The Hotel Alexander, renovated in February 2012, has more than 41 lavishly appointed and well tended non smoking rooms. Energy saving LED bulbs, a much enhanced panoramic view of the historic center thanks to its new windows, comfy beds and bright modern bathrooms turn your stay into a very enjoyable event. ... more   less 
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Also Known As:
Alexander Hotel zürich

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