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Reviewed October 12, 2012

unless you've got lots of money to spent on shopping or eating out, there isn't much to do in Zurich so you'll be spending a decent amount of time in the room. The two best parts about the room were the insulated windows which did an amazing job of keeping the noise from the streets to a minimum (this is very important as the trams are very noisy and run all night long) and the metallic blinds which really did a great job of darkening the room. The beds were comfortable and the sheets were of decent quality and clean. The room had a closet, drawers, a desk, bathroom and kitchenette. It did get hot in the room and for the price I expected an air conditioner but all that was provided was a fan. The kitchenette had a fridge and a microwave which came in handy if you wanted to eat in (closest grocery store was in the train station basement, entrance through the underground on the bridge). The sink however was tiny and it was difficult to wash dishes without spreading water everywhere. The hotel had a washer/dryer available for free but it would be nice if instructions were provided as the machines are very different from those in the states. The tv had at least 10 British stations. There was no hand soap provided (just these cheap shampoo/body soap packages) so bring your own if you plan on washing your hands.

Date of stay: October 2012
  • Trip type: Traveled as a couple
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2  Thank 388sarahc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2012

There were 4 of us and when we found out that Astor has serviced apartment, it feels like a good choice. We got an apartment with 2 rooms, equipped with a small kitchenette, dining area and 2 bathrooms.

Pros: Good location, satisfying facilities (free wifi, tv with good amount for channels for surfing if you cant sleep, fans in the rooms), spacious rooms, lots of cabinets. Good value in comparison to other hotels, since most things are expensive in Zurich.

Cons: Very noisy if you have the windows open (trams track right outside), slightly uphill walk from the main train station which can be quite tiring if you are carrying heavy backpacks :p

Date of stay: September 2012
  • Trip type: Traveled with friends
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2  Thank Susan L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2012

This hotel is recommended by ETH Zurich to visitors that come to Zurich for workshops, training sessions or conferences. It's really convenient for this task, especially since the IFW building is literally next door (well, there's also a flight of stairs, since the whole building is on a hill). And it's only 5 minutes from Central, the city center. Oh, and rooms on the last (4th) floor have a beautiful view, as the hotel is on a hill overlooking downtown. But here's where the advantages of Hotel Astor end.

It has no ventilation what so ever (needless to say anything about air con, of course, there is none). That means it's sweltering in summer (and, even at night, nearly impossible to cool, as it's a superhuman task to create even a modicum of draft). While management has decided to provide all rooms with a fan, it's the absolute cheapest model, having absolutely no effect in making conditions livable. I've been to this hotel during a regular August day, when temperatures were about 30-31 C, and I've been told it can be far worse when heat strikes happen.

Additionally, the hotel is immensely noisy - there's a tram station just a few meters from the hotel, and the metal-on-metal brakes make fantastic noise. As they run way past 1 AM, every 2-3 minutes or so, falling asleep will be difficult unless you are a really deep sleeper. The walls and windows are paper thin you will (after a night or two) be able to tell apart the old and the new models of Zurich's tram fleet solely on noise. Even if you are not a public transport enthusiast! (note that if you are, this hotel might end your affection with trams and make you a car lover for life).

The combination of heat plus noise led to me sleeping a total of 12.5 hours over three nights. This, coupled with a demanding work schedule resulted in me having to take three days of vacation at home, after the conference was over, so I could catch back with my sleep.

And looking like a zombie for a workshop presentation was only mitigated by the fact that half of the audience (i.e. colleagues not from Zurich, also staying at Astor) was also unfortunate enough to stay at Astor.

Further, while I didn't care that much (I only wanted to get a decent night's sleep), the furnishings look surprisingly dated for a 3 star hotel. The reception closes at 20:00, making late arrivals awkward (you need to call a number provided on the door and wait).

Prices are decent for Zurich (translate to "a huge ripoff, extremely expensive" if you come from outside of Switzerland, but when you pay 6.5 euros for a bratwurst on the street...), but honestly, I would rather sleep in hostel dorm with 20 beds, if properly ventilated and if quiet, rather than return to Astor.

Room tip: Rooms away from the street should be quieter, but will be more stuffy and suffocating, as those room basically face a hill. Oh, and there is no view in those rooms. If you really need to stay at this hotel, ask for the third floor (out of four) - it's apparently offers the best tradeoff in terms of noise (it's high up from the tram track) and coolness/ventilation (as you're further away from the heated tarmac of the road, and not immediately under the hot roof). But, the best solution is to steer well away from Astor. Especially in summer.
Date of stay: August 2012
  • Trip type: Traveled on business
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1  Thank frunzaverde
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

Good points first: easy tram ride from Zurich HB, very pleasant receptionists, two sinks, bath & shower in bathroom; 'kitchenette' -ie a windowless, small cubicle/ cupboard placed between the bedroom & the windowless bathroom. We only used the coffee machine as the thought of putting the hotplate on in the heat of the room was unbearable...

The rest: it was a sweltering day (32 degrees outside) but this smallish double room had no fan and windows that only opened a tiny bit. By having them open at all, the screeching noise of the tram brakes/other traffic made sleep impossible. It was so unbearably hot when we returned to the room after a meal in Zurich, that we ran totally COLD baths & took turns soaking, to cool down enough to sleep... fitfully...
Never so glad as to be out of there the next morning...
Unbelievable that no fans supplied by reception. We would have been happy to have paid for one, as would most visitors. A complimentary bottle of water in the mini-fridge would have been nice too. The local co-op sells gigantic bottles of this very cheaply, so come on Astor...

Room tip: Can't think that any room situation would make room cooler/quieter..
Date of stay: August 2012
  • Trip type: Traveled as a couple
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1  Thank gypsyinme
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2012

Stayed here while attending a wedding over the August bank holiday. The location is good - 5 mins walk down the hill from the central station and easily accessible from the airport (we got the number 10 tram). The receptionists are friendly and helpful, providing us with a plug adaptor and more than willing to advise on directions.

However, as described here by others, these apartments are let down by the heat and noise within the rooms. There is a fan provided in the room but the room remains uncomfortably warm. And the noise? Wow! We were told to book a room facing away from the road which we did. Unfortunately, our room was subjected to unbelievably loud noise coming from the local church. Do not expect a lie in in these rooms!!

Expensive too, as everything is in Zurich!

Date of stay: August 2012
Trip type: Traveled as a couple
Thank Rory A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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