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“Central location, good service”
Review of Hotel Wellenberg

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Hotel Wellenberg
Ranked #53 of 138 Hotels in Zurich
Reviewed November 14, 2013

Let's be fair, Switzerland is expensive, so I was happy with the one night I stayed there. There was down pouring rain and I was just happy I could reach the hotel so easily from the train station without being soaking wet.

The noise insulation of the hotel could be better, I could hear every door slamming on the same floor, I trust those guests did not actually slam their doors, but it was as loud as they had slammed it shut. Quite nicely decorated. The staff gave good recommendation on restaurants and were friendly. My friend stayed in another hotel that costs 100CHF more per night and they were not especially pleased with theirs either. So after seeing photos from their room, I felt even happier with mine!

  • Stayed: June 2013, traveled with friends
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Thank kkk1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karin W, Front Office Manager at Hotel Wellenberg, responded to this reviewResponded November 26, 2013

Dear valued guest
Thank you very much for your feedback and your kind words.
We are glad to hear that you enjoyed your stay at the hotel and in Zurich despite the quite high price structure. We will share your nice comments with all the staff.
We hope we will be able to welcome you back in the future and wish you all the best in the meantime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed November 8, 2013 via mobile

It is very difficult to write a review when you have mix feeling about our stay in this hotel. We were very pleased with the effort of the reception staff and with service for the breakfast, but with our room cleaniness-not happy at all. Curly hairs on bathroom floor were there form day 1 until we left, we stay 4 nights, linen was changed last night only.
We book 20m2 deluxe double room. Room advertised was beatifull, parket floor nice setee, what we get was 17m2 room with lowered ceiling on last floor with carpet and dust around. We have managed to secure another room but again with lowered ceiling (last available) and without working heating, (it was fixed after). Have in mind we booked this room 15 days before, no one mention any changes. Breakfast is ok, but no sweets appart of plain croissant. Location is perfect, but that is not all what we were looking for.

  • Stayed: November 2013
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Thank AngeloB971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karin W, Leiter Front Office at Hotel Wellenberg, responded to this reviewResponded November 14, 2013

Dear valued guest
First of all we like to thank you for your honest feedback and kind words for the service at the reception and the breakfast.
Nevertheless it is our daily aim to meet all your expectations and do apologize sincere for the unpleasant experience with the cleanliness in your room.
Regarding the category booked we have to admit that our rooms do have different sizes and that we do have rooms with carpet and lowered ceilings. It is always a question of personal preference and we would welcome your notice next time for a room with parket floor.
We hope to welcome you again as our guests one day and assure you our best care and attention.

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Reviewed November 1, 2013

Stayed here a couple of years ago for a birthday break. The hotel was well situated, easy to reach all attractions but not in a noisy area.

We ate in the restaurant opposite, which was very tasty and a decent price. The room was comfortable and well appointed.

Switzerland ran like clockwork, the trains and trams were always on time, navigating the city was easy.

  • Stayed: April 2013, traveled as a couple
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Thank Jennii86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karin W, Leiter Front Office at Hotel Wellenberg, responded to this reviewResponded November 14, 2013

Dear valued guest
Thank you very much for your feedback and your kind words.
We are glad to hear that you enjoyed your stay at the hotel and in Zurich and will be happy to pass it along the team.
We hope we will be able to welcome you back in the future and wish you all the best in the meantime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

A classy boutique Hotel in a central location. Modern furnishings, very helpful staff,comfortable, although a bit warm for sleeping and excellent breakfast. Taxi to & from the main station is essentail at a cost of around 16 Swiss francs.

Stayed: October 2013, traveled as a couple
2  Thank skyejack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2013

We stayed two nights while on an 8 day jaunt thru Europe. Hotel was a quick walk from the train station and right in the middle of the old city of Zurich so we could walk to everything we wanted to see and do. We were greeted on our arrival by the lovely Katharin who pointed us to a very nice fondue restaurant near the hotel. The "Library" is a nice common room where we hung out one night with a bottle of wine and relaxed. The rooms were just average. The carpet in our room was dark and had stains on it which gave us the heeby jeebies. The beds were not the most comfortable either. Instead of a headboard, there was a shelf. So if your pillow snuck away from you in the middle of the night, your head ended up on the shelf. I didn't look into any other rooms so I'm not sure our room #312 was the only one with stained carpets. I also believe they accept pets...so? that may also account for the stains. Really that was our only complaint.

  • Stayed: October 2013, traveled with friends
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3  Thank Betty N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2013

Not a fancy hotel but very nice, small and friendly one. Rooms are rather small, but in general a good value for money. Very well situated at the heart of the histotical part of Zurich. Friendly staff and good service.

  • Stayed: September 2013, traveled on business
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Thank Konstantin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

This is a nice hotel in the old part of the city.Well located on one of the places of the old city, it combines nice modern rooms in a pittoresque surounding. This is another way to experience Zurich. Well located as everything is in walking distance, Banhoffstrasse is a 10 minutes walk away. Only logical dislike is the impossibility to find a parking spot nearby.

Stayed: November 2012, traveled on business
1  Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Wellenberg

Address: Niederdorfstrasse 10, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#37 Luxury Hotel in Zurich
#43 Family Hotel in Zurich
#55 Romantic Hotel in Zurich
Price Range: $228 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Wellenberg 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Wellenberg Hotel zürich

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