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“Good - but!” 3 of 5 stars
Review of Hotel Wellenberg

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Hotel Wellenberg
Ranked #59 of 133 Hotels in Zurich
Middelfart, Denmark
Level Contributor
138 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Good - but!”
3 of 5 stars Reviewed August 14, 2013

Stayed 2 nights, and hotel is basically nice, but as there is no aircon and windows facing the very noisy street with restaurants, it's hard to get a good nights sleep when the weather is warm (as it were all days) as you will either melt or have to live with the noise (at least until 1 AM)

Pictures are slightly better than reality, specially the carpet in room was a little creapy and bathroom has also not been renewed lately. Bed was a little too soft.

Location is great and more or less just in the hearth of old city and next to the river - Great breakfast and very nice people!!

Room Tip: Try to get a room facing the back side of the hotel, as you most likely then will be able to open th...
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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539 reviews from our community

Traveler rating
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    249
    76
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 12, 2013

Stayed here for two nights in July. It is located in the center of old town close to shopping and lots of different restraunts. The rooms are very large and have a modern decore. I found the hotel very clean and the staff was friendly and accommodating. The only issue I had was no air conditioning, it made the warm July night's a little uncomfortable. The outside terrace with the fountain made up for the lack of A/C. If your coming from the train station with heavy luggage you will need to take a cab. If your travelling lite then its only a 10-15 minute walk. All in all, the hotel is a very nice place to stay. I would recommend it for anyone's trip to Zurich.

  • Stayed July 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Christoph1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 12, 2013

We have stayed here many times and love it. It is situated in the old part of town which is full of character and packed with interesting shops, good restaurants, and lovely art galleries. We were lucky with weather which was sunny during the day but not too hot at night. Staff were friendly and helpful and the hotel was clean, clean, clean! Love it. Anywhere in Zurich is expensive by English standards, but worth saving up for!

Room Tip: Rooms at the back of the hotel are quieter.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
161 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 stars Reviewed August 9, 2013 via mobile

Overpriced poor service Tea never replaced no airconditioning and extremely noisy rude staff esp in breakfast room showers are tiny ,rooms are old tired and wifi is like in most ofCH third worldish This hotel gives itself 4 Stars I would give it Negative 10 Stars It is also very overpriced for mediocre poor quality accomodation I just arrived from Hilton Tel Aviv which is 5 Star and much cheaper my suite which was a free upgrade was 5 times the size and MY RATE INCLUDED THE EXOTERIC HILTON BUFFET BREAKFAST FOR 2

  • Stayed August 2013
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Con B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philipp B, Manager at Hotel Wellenberg, responded to this review, August 12, 2013
Dear guest
Thank you very much for your honest feedback.
First of all I would like to expressmy most sincere apology regarding the missing tea replacement in the room and of course the mentioned unfriendly service what both is not our standard in any way. Please rest assured that I will talk to my staff reagarding their behavior.
In additional I would like to let you know that we (hotels in the old part of the town) are not allowed to use air condition due to environmental reasons by the city of Zurich. Reagarding the noise in the center of the city, I think it is quiet "normal" if you stay in the most touristic area of a city?! You booked through a booking portal which is one of the cheapest ones on the market and in addition there was the summer special where you saved 33% but not for nothing Zurich is one of the most expensive cities in the workl.
Dear guest, once again I would like to excuse me that we did not meet your expectations.
All the best.
Philipp Bode; Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 3, 2013

This hotel is in a great location for all the restaurants and bars, old town and river. Its a short walk from the Banhoffstrasse, and great too for the lake. All in all, a good location, but if the weather is hot then the noise from the street below is disturbing during the night as the bars below finish late and deliveries start early in the morning! The addition of air con would make this place ideal!

  • Stayed August 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GrishersCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 23, 2013

Very Central with ease to get around.
CHECK-IN: Fantastic! Karen at Reception could not have been more helpful. We were welcomed as soon as we walked in. We were immediately assisted with our bags and even though we were a little early, we were taken straight to our room. Smooth, professional and super efficient.
LOCATION: Excellent! Restaurants, supermarket, fruit store and so much more all on your door step.
ROOM: We advised that we would be 2 adults and 2 small children. Our room was plenty big enough for all four of us. The staff did not mind that we asked to push all the beds together and were very happy to accommodate whatever we needed whilst there. Very clean and well-equipped.
BREAKFAST: Although a small selection, everything was very nice. The croissants were wonderful, the coffee machines allowed you to select whatever coffee in whatever combination you liked.
CHECK-OUT: Again, very efficient and very friendly.
OVERALL: Very positive and very happy with our stay here. Staff were all very pleasant. The short stroll to the lake was absolutely stunning. Would definitely recommend staying here.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sim0011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckingham
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 21, 2013

We have stayed at this hotel a number of times and it never disappoints. My sister and brother-in-law were with us this time and we were spending a weekend as a pre-Christmas treat. The staff are lovely and prior to our trip we asked them to book us into 2 particular restaurants as we knew it would be difficult to get tables as these restaurants are always booked up. Within 5 minutes of asking they emailed confirmations through. Extremely efficient!! The hotel rooms are large with big comfortable beds and well appointed bathrooms. As you can expect in Switzerland everything was spotless. The breakfast buffet has plenty of choice. We thoroughly enjoyed our stay at the Wellenberg which is situated in the old town and well located for visiting the sites and shopping in the Banhofstrasse. Tip: visit Sprüngli at Paradeplatz and have a cup of their wonderful hot chocolate and buy some of their lovely chocolates. You won't be disappointed!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Swissgirl1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Wellenberg

Property: Hotel Wellenberg
Address: Niederdorfstrasse 10, Zurich 8001, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#37 Luxury Hotel in Zurich
#43 Family Hotel in Zurich
#53 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Wellenberg 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Wellenberg Hotel zürich

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