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“Outstanding Service & Location”
5 of 5 bubbles Review of Opera Hotel

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Opera Hotel
Ranked #45 of 138 Hotels in Zurich
Certificate of Excellence
CT, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Outstanding Service & Location”
5 of 5 bubbles Reviewed May 13, 2010

The Hotel Opera is very customer service oriented with a friendly and efficient staff. My wife and I stayed at the hotel for 4 nights and our experience was second to none (I have since returned for an extended stay while in Zurich on business). Their location near the lake and the Stadelhofen train station is ideal for both business and relaxation. The rooms are comfortable and the Hotel exudes old world charm. They serve a delicious breakfast buffet with a broad selection to meet everyones needs and the restaurant in their sister hotel across the street is excellent. Room service is very quick and the food is well prepared. This is the place to stay in Zurich !!

  • Stayed May 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KingfishCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador-Zuerich, General Manager at Opera Hotel, responded to this review, June 21, 2010
Thank you very much for taking your time to write a comment about our Hotel Opera.

It was great to hear that you and your wife enjoyed your stay and that you liked the room. Thank you very much for your compliments regarding our restaurant, staff, room service and location. Also you mentioned our champagne buffet breakfast with seasonal delicious specialities.

It was nice to read that the Hotel Opera is the place to be for you in Zurich.

It would be a great pleasure to welcome you and your wife soon back in our Hotel Opera!

Best regards

Rudolf E. Zehnder

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rougemont, Switzerland
Level Contributor
6 reviews
3 hotel reviews
5 of 5 bubbles Reviewed May 2, 2010

The service was excellent and the price fair. Highly convenient location. Nice amenities (juice on check-in, apples, complimentary glass of champagne. Room fine.

  • Stayed April 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Disty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador-Zuerich, General Manager at Opera Hotel, responded to this review, May 7, 2010
Thank you very much for taking your time to write this comment about our Hotel Opera Zurich.

It was great to hear your compliments regarding our service, location and our rates.

Also we were happy to read that you appreciated our juice and water at the check
in as well as our glass of our house champagne “à l’Opéra” we offer to our guests.

It would be a great pleasure to welcome you once back in our Hotel.

Best regards from Zurich

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FLEURUS
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 16, 2010

Friendly welcome and treatment that makes you feel at home. I loved the very early morning (0400 AM) conversationI had with the nice responsible of the reception who kindly offered me a coffee at no charge while awaiting the taxi. Also the location of the hotel, close to the late and the excellent restaurant is fantastic

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJOBOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador-Zuerich, General Manager at Opera Hotel, responded to this review, April 30, 2010
Thank you very much for taking your time to write this comment about our Hotel Opera.

It was nice to read your compliments regarding our night auditor and our location.

Also it is great to hear that you liked our restaurant à l’Opéra. Our kitchen likes to spoil our guests with Mediterranean and Swiss dishes as well as special fish courses. Do you know that our restaurant has been awarded with the Golden fish for its special fish cuisine?

It would be a great pleasure to welcome you once back in our Hotel Opera.

Best regards from Zurich

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed March 26, 2010

Nearly everything about this hotel hits the right spot. Pleasant staff, comfortable meeting area, good breakfast, great location. I have returned to this hotel now three times . Ideally the rooms could have been bigger but were comfortable nevertheless. My local colleagues in Zurich also view this as a good hotel, which in itself is a good recommendation.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AccringtonStanley010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador-Zuerich, General Manager at Opera Hotel, responded to this review, March 29, 2010
Thank you very much for taking your time to write a comment about our Hotel Opera.

We where very delighted to hear your compliments regarding our staff, location, breakfast and meeting area.
It is great to read that you stayed already for the third time with us and that your local Zürich colleagues also recommend our Hotel.

Also you mentioned the size of the rooms which was not what you expected. We have different categories. Our staff will be delighted to explain the differences by your next reservation.

We are looking forward to welcome you soon back in out Hotel Opera in Zürich.

We wish you a nice Spring time!

Best regards

Rudolf E. Zehnder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
1 review
4 of 5 bubbles Reviewed March 24, 2010

This was a great hotel and an amazing location, right in the heart of Zurich.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BusinessBobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador-Zuerich, General Manager at Opera Hotel, responded to this review, March 26, 2010
Dear BusinessBobby

Thank you very much for taking your time to write a comment about our Hotel Opera.

We were very delighted to hear your compliments for our hotel and our location.

It would be a great pleasure to welcome you once back in our Hotel Opera in Zurich.

Best regards and a nice Spring time!

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed March 19, 2010

Stayed here for one night with a business colleague en route to a meeting. The hotel is close to the S-Bahn station, and is directly across from the opera, easy walking distance to attractions, although a bit of a walk to the main station.

The rooms were very small by American standards, and quite modest, but were extremely clean, and comfortable. The staff was helpful, and provide a computer with printer for printing train tickets. THe staff also permitted very early check in which was nice. One note the elevator is extremely small which could be a problem for fat people or wheelchairs or big bags.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fair-Balanced-Critic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambassador-Zuerich, General Manager at Opera Hotel, responded to this review, March 23, 2010
Dear “Fair – Balanced – Critic”

Thank you very much for taking your time to write a comment about our Hotel Opera Zurich.

We were delighted to read about your compliments regarding our location, our staff and the cleanness of our rooms. You mentioned the size of the room. Unfortunately we have different categories of rooms. Our staff will be delighted to explain you the differences of room types at your next reservation.

You also wrote about our location. As you mentioned our Hotel is located next to the Opera and only some steps from the lake and the train station Stadelhofen. From the train station Stadelhofen you have an easy and direct link to the main station as well as to the airport within 16 minutes

We would be delighted to welcome you once back in our Hotel Opera and wish you a nice spring time.


Best regards from Zurich

Rudolf E. Zehnder
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dudley, United Kingdom
Level Contributor
220 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 bubbles Reviewed November 17, 2009

I stay in the Opera because of all the Zurich hotels on my company policy list it is the best situated.

Stadelhofen station is a 5 minute walk away , from whence all of Zurich is an easy traffic-avoiding commute away, as is the airport. Also eateries and stores abound, of all varieties.

The lake is across the street and is a lovely spot to run, walk or linger.

The hotel itself is in a vibrant cultural district, and is a fine looking old building. Reception is welcoming and without exception I have found the staff at the Opera to be personable , friendly and efficient.

The lounge downstairs is well appointed and a nice place to read the paper and take tea.

I have stayed in the Opera some ten times over the last few years any by luck or judgment I have stayed in the same room - 306 - on most occasions !

The rooms have flat screen TV ( With BBC1 - very welcome for a UK traveller!) and internet access that can be purchased. Beds are very comfortable. This room, I guess at my corporate rate has a view only of the rear courtyard, but no doubt other rooms have lake views.

My most recent stay was quite noisy as a lot of building work was taking place in the vicinity of the hotel, but that is hardly the Opera's fault.

Breakfast is good but frankly is pretty expensive for a traveller on a meagre expenses budget so I tend to grab a roll and a coffee at the station on the way to work.

And so to the only real negative for me in this fine, friendly hotel: it seems to have been built for children or at least much smaller people than I ! True, I have the general size and build of a Victorian wardrobe, but the elevators barely hold myself and my case at the same time, and the bedroom is really quite small too. In the bathroom I have to open the shower cubicle door and remove the hairdryer so that my elbows have room for me to brush my teeth or shave, honestly !

This would be an issue in a prolonged stay but I tend to look at this with amusement when I stay for a couple of nights every couple of months.

Overall I do like this hotel: the staff, location and ambiance are very commendable. I just wish my boss would pay for a double room for me when I stay here !

  • Stayed November 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ormstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OperaZurich, General Manager at Opera Hotel, responded to this review, December 11, 2009
Dear purebob

Thank you very much for taking your time to write this very detailed comment about our Hotel Opera in Zurich.

We were delighted to hear that you liked our location in the middle of Zurich directly by the lake just 15 minutes from the airport with the train.

Also it was great to hear your compliments for our staff and service.

You mentioned the large buffet breakfast. Another possibility is the express breakfast at the rate of CHF 8.50 or our à la carte breakfast.

Also you wrote about the size of our rooms. We are happy to inform you that our owner family decided to turn some single rooms into double/twin rooms. With this decision the amount of smaller single rooms will be reduced and we will be able to offer you at the beginning of 2010 some more spacier rooms.

During your stay we had some construction work going on in our vicinity. We are delighted to inform you that most of the building works are finished now.

It would be a great pleasure to welcome you soon back in our Hotel Opera.

Best regards from Zurich

Sincerely yours

Rudolf E. Zehnder
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Opera Hotel

Property: Opera Hotel
Address: Dufourstrasse 5, Zurich 8008, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
#16 Business Hotel in Zurich
#28 Family Hotel in Zurich
#34 Luxury Hotel in Zurich
#58 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Opera Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
HOTEL OPERA, a name that will be music to your ears! Our private boutique hotel with a traditional atmosphere harmonizes perfectly with its classical surrounding. Located next to the famous Opera house, just a few steps away from the lake of Zürich, which is the perfect place for an early-morning jog, and the shopping mile „Bahnhofstrasse“, offering shopping at its very best. The airport and business centers are quickly and easily reached by public transportation. ... more   less 
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Also Known As:
Opera Hotel zürich

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