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Savings alert! 12% below average rates

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Reviews (440)
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All reviewsstadelhofen train stationold townsitting roomsmall balconysmallest roomwelcome drinkzurich lakeboutique hoteltwo blocksquiet streetcouple of nightsvisited zurichbusiness tripother citiesfour star hotelflat screen tveasy walking distance
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Reviewed February 10, 2017 via mobile

Very convenient location close to public transportation hub. Nice area to walk around by the water if you have some free time. Plenty of restaurants close by. Room was among the tiniest that I've stayed in, but was very clean and comfortable. Good wifi quality. Desk chair was not very comfortable. In-room safe and ironing board.

Stayed: February 2017, traveled on business
Thank Gowds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorOperaZuric, General Manager at Hotel Opera Zurich, responded to this reviewResponded February 12, 2017

Dear Gowds

Thank you very much for your review about our Worldhotels Opera Zurich.

We are pleased to hear that you enjoyed your stay with us and liked our central but quiet location as well as your room and amenities. However, our front desk team will be very happy to assist you to find the perfect room for you at your next reservation.

Concerning the feedback about the desk chair we would like to thank you and will take note for future renovations.

We are already looking forward to welcoming you soon back with us.

Kind regards

Michael Böhler / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 8, 2017 via mobile

The minute we arrived our room was not ready we had to wait 3 hours. We where sent out to get a coffee but even that we got there later was still not ready. The room was overall clean and we were offered two bottles of water that the one was already used ! I tried to open the tv but nothing happened so I had to call someone to fix it ! We had to spend half of our day setting things straight for them !! Unexpectable ! One of the nights we were wake up with a knocking on the door and the phone was ringing ( all these were happening after midnight !! ) I opened the door and it was a gentleman who asked me if I am ok and was holding a pillow that we had never ordered . We were both asleep !!!! How am I supposed to be ok while you wake me up !!!!!
Zurich is beautiful and this hotel does not meet the standards at all !!!

Stayed: February 2017, traveled with friends
Thank Παναγιωτα Γ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorOperaZuric, General Manager at Hotel Opera Zurich, responded to this reviewResponded February 9, 2017

Dear Παναγιωτα Γ

Thank you very much for having taken the time to write us a feedback about your stay at Worldhotels Opera Zurich.

We are very sorry that we did not meet your expectations and that you had a negative experience with us. We already spoke to our night concierge and would like to apologize for having disturbed you in the middle of the night, this does not meet our high standards of quality and service.

A guaranteed check in we can grant at 2pm. However, we always try our best to have rooms for an earlier check in ready. This is depending on the time of guests check out and the amount of the rooms the housekeeping has to clean. Therefore, we are unfortunately not able to give exact check in times bevor 2pm. We are very sorry that you still had to wait after returning from your coffee.

Your feedback is very important for us in order to improve and train our staff members again in the different points you mentioned.

Again, we are sorry for everything that happened wrongly and would be very happy to get a second chance from you in order to show you that we can do better.

Kind regards
Michael Boehler / General Manager

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Reviewed February 4, 2017

Small and cosy hotel, near the opera and the old town. Reception staff very friendly. Room mid-size. Furniture a bit old fashioned but ok. All public transport nearby. Perfect place to discover Zurich.

  • Stayed: January 2017, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Reto1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorOperaZuric, General Manager at Hotel Opera Zurich, responded to this reviewResponded February 7, 2017

Dear Reto1961

Wow, thank you very much for the review and the 5 stars score you gave us.

We are pleased to hear that you enjoyed staying with us and liked our personal and friendly services. It will make us very happy to welcome you at your next stay in Zurich again at Worldhotels Opera.

Kind regrads
Michael Böhler / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2017 via mobile

If location is important to you then this place will be great. Close to the Opera. Close to a rail station that is one stop from Zurich central and three stops (20 mins from the airport).

This was my third stay here. The rooms are very, very small but this is Zurich so you need to be ready for that. The room, while small, was comfortable and the bathroom was good.

The hotel is affiliated with the restaurant across the road - fantastic schnitzel and rosti! Worth trying.

Very good breakfast as well.

Stayed: February 2017, traveled on business
Thank Irshaad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorOperaZuric, General Manager at Hotel Opera Zurich, responded to this reviewResponded February 7, 2017

Dear Irshaad A

Thank you very much for your feedback about your stay at our Worldhotels Opera Zurich.

We are happy to hear that you enjoyed your stay with us and liked our central but quiet location as well as your room even if the size was not the perfect choice for you. We have different categories of rooms and our front desk will be more than happy to assist you at your next booking. It is also nice to hear that you had the time to try and enjoy our Restaurant Opera across the street.

It will be our great pleasure to welcome you soon again with us!

Kind regards
Michael Boehler / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 1, 2017

The only detail that we would change were the bedspreads that make you sweat terribly during the Night!!!
The hotel is on a perfect location! You have shopping stores, very nice restaurants, the tram to go everywhere just a few steps from the hotel

Room Tip: Just change the bedspreads
Stayed: December 2016, traveled as a couple
Review collected in partnership with this hotel
Thank Paulina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmbassadorOperaZuric, General Manager at Hotel Opera Zurich, responded to this reviewResponded January 9, 2017

Dear Paulina A

Thank you very much for your feedback and the 5 stars score you gave us about your recent stay at Worldhotels Opera Zurich.

It is a pleasure to hear that you enjoyed your stay with us and liked our central but quiet location. Please inform our front office team that you wish to have lighter bedspreads at your next reservation and we will be happy to assist you.

We are already looking forward to welcome you soon back with us!

Kind regards
Michael Böhler / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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