We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location and food, small rooms” 4 of 5 bubbles
Review of Hotel Krone Unterstrass

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Krone Unterstrass
Ranked #21 of 138 Hotels in Zurich
Certificate of Excellence
Canton of Zurich, Switzerland
Level Contributor
153 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Great location and food, small rooms”
4 of 5 bubbles Reviewed June 2, 2013

The good:
Very centrally located in a quiet area, except for the trams passing from early morning to late night. 3 stops to the central station and old town, 4-5 stops to major shopping areas.
Delicious breakfast buffet with a wide selection of foods, from the standard scrambled eggs, muesli and juice to items like local cheeses and sausages and freshly baked croissants.
Good food & service.
Great conference facilities with espresso machine and snacks, but not too high-tech.
Very clean and well maintained.
Comfy but small beds, nice bathrooms.

The bad:
The rooms are small.
They have an agreement with a local gym chain with several gyms that are well equipped and have long opening hours. But it's 20 CHF per visit. If a 4* hotel doesn't have a gym, at least they should work out a better deal.

The ugly:
No drinking water or coffee/tea maker in the room. I know tap water in Switzerland is as good as mineral water. But I like to take a bottle with me if I'm out and about for the day.
They have the usual signs about saving water and preserving the environment. Although we left the towels on the bar, they were replaced constantly. Make up your mind!
Room service entered without knocking several times.

Room Tip: Try and get a room away from the road and tram lines.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Turicus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
differente, Manager at Hotel Krone Unterstrass, responded to this review, June 4, 2013
Dear guest
Thank you very much for your comment on tripadvisor and the time you have dedicated to inform us about your opinion. We are very happy to hear, that you have enjoyed your stay in general and appreciate your suggestions to improve our service. We would like to inform you, that it is possible to get a kettle as well as some bottled water in the room. We would just need to know about your wishes and we are happy to cater to them. We hope, that we will be able to welcome you again in our hotel and wish you a wonderful summer time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

734 reviews from our community

Traveler rating
    324
    313
    69
    16
    12
See reviews for
105
220
70
247
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Nsw
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

Our taxi driver (prepaid) had great difficulty finding this hotel and we wondered what we were in for. It was a pleasant surprise. We were shown (personally) by a receptionist to a brand new suite with kitchenette, study area, heaps of storage and brillaint bathroom. We were so comfortable we over slept both mornings. The restaurant was lovely. The tram stopped outside the door. The reception arranged currency, tram tickets, tours and even left the desk several times to help us with the courtesy internet. In addition to being extremely helpful, the staff's level of English was very high.

Room Tip: Ask for a new court yard townhouse. You have to cross the yard but it's not far and well worth...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NaneNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 26, 2013

I organized a workshop at Krone hotel. The daily packages they offered were excellent. The hotel also provided accommodation for the participants: small rooms but very nice and clean. I loved everything, but most of all the hotel staff who was very efficient and helpful. Great choice for business events!

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carmen U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensheim, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 20, 2013

Room was good,
Parking N° 13 was a little difficult for inclination of the position.
Restaurant for dinner was good as well, only Salat was less of our expections.
Hot and cold Breakfast was excellent. As recommendation we can suggest a longer period on Sunday as mix of breakfast and lunch.

Room Tip: try to book by ONHOTEL.com (London)
See more room tips
  • Stayed May 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Hanno D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 22, 2013

Good, clean hotel at a good price, Breakfast was attractive with a great variety. Solo rooms were a little bid to small. The main train station was reachable by feet (800m), the airport by taxi about 20 min away. In front of the hotel is a local train station, which takes you direct to the main shopping street of Zurich. I´ll stay again, if I´ll come back to Zurich.

Room Tip: Price/Quality was sufficient. The hotel is well located nearby the main train station
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 19, 2013 via mobile

Smallish hotel with very friendly staff and great hotel restaurant. Rooms are compact but very clean and modern. Hotel is situated on a major tram line, giving easy access to all parts of Zurich.

Great buffet breakfast in the restaurant. Authentic Swiss dishes to sample. Great wait staff at the restaurant.

Stayed April 2013, traveled on business
Helpful?
1 Thank Anil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 11, 2013

Pros: excellent restaurant, great views on the 5th floor, some nice amenities, stylish décor, train stop directly out front, great hotel to get some laundry done (see below).

Cons: small-ish rooms versus the competition, parking costs extra, better values elsewhere unless traveling in a group or needing to do several loads of laundry.


Stayed here for 3 days or so back in February, and it's a nice hotel. It isn't as well-located for people preferring to walk to Zurich's central areas near the main train station, but fortunately there is a train stop directly out front which makes it relatively painless to get around via the EXCELLENT Swiss public transportation.

The staff as a whole isn't quite as friendly/helpful as some other hotels, but they're certainly not rude or a problem. The hotel itself is very clean, and the rooms have a great modern décor. Downside is, the rooms are a bit on the small side unless you step up to the suites, but for business travelers they're great. There is a nice electric shoe shine machine on the 2nd or 3rd floor that worked surprisingly well on my black leather boots (covered in winter grime). The bowl of apples often located on the front desk was a nice way to get a quick, healthy, and tasty, snack.

The real allure of this hotel however is the restaurant. Quite simply, it's excellent. Pricey yes, but by far the best hotel food I ate in Switzerland outside of the ski resort towns. Skip the nearly 30CHF Angus burger because you can find something similar for 1/3rd the price in the USA, but otherwise you can't miss regardless of what you order. I ate 4 meals in the restaurant during my stay here, and they were all great (most lunch items include a free plate from the salad bar). However, there is a dish (forget the name) that the Swiss really love that is composed of veal, Rösti (crispy hash browns) and a creamy gravy. I had this exact style of dish 3 times while in Switzerland, and the one served at the Krone is okay, but not as delicious versus the much tastier and more generous counterparts served at restaurants like Domus in the city of Zug. Soups are great, the wine wonderful (never had a bad glass of wine in Switzerland) and the salad bar nicely varied.

If I were to be staying in Zurich with a group of 3, this hotel has some great suites that I imagine would be fantastic hangouts for those wanting a balcony during the summer months. The West rooms would be great for watching the sun go down and the east fun for people-watching while sipping a drink.

If you've been on the road awhile and are packing a lot of dirty laundry, hotel laundry services can be very expensive and public laundromats aren't common in Zurich. Fear not my friend! There is a single washer and dryer combo in the rear building so you can do a load or two. Similarly, Hotel Krone Unterstrass has a dry cleaner right next door who offers great service and reasonable prices. He cleaned a couple shirts for me and I wish I could get similar pricing/service near to my home in Los Angeles.

The Bottom Line: this place isn't about just the rooms; it's the lil' extras that make the difference. Doing laundry after a month on the road can be expensive, but this place turns that pricey proposition into a (relatively) inexpensive and minor chore. Foodies will LOVE this place so long as their wallets can take the hit, and while the rooms are a tad small compared to the competition, I must admit the great 5th floor views and slick décor offset any gripes I had about room size.

Room Tip: The 5th floor of the main building (not the secondary/rear building) has some great views and I'...
See more room tips
  • Stayed February 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank HapaLesStelar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
differente, Manager at Hotel Krone Unterstrass, responded to this review, April 17, 2013
Dear guest
Thank you very much for your detailed comment and the time you have dedicated to inform us about your stay. We are very happy, that you had a satisfying stay in our hotel. We set a high standard towards guest service and quality and we are very glad to meet our guests expectations. We would be happy to welcome you again in our hotel and wish you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Zurich hotels
Seefeld
Lady's First Design Hotel
Lady's First Design Hotel
#15 of 138 in Zurich
4.5 of 5 bubbles 553 reviews
Coronado Hotel
#28 of 138 in Zurich
4.5 of 5 bubbles 387 reviews
Show Prices
Show Prices
Show Prices
Swissotel Zurich
#36 of 138 in Zurich
4.0 of 5 bubbles 2,110 reviews
Old Town
Hotel Adler
Hotel Adler
#17 of 138 in Zurich
4.5 of 5 bubbles 701 reviews
Escher Wyss
25hours Hotel Zurich West
Show Prices
Show Prices
Show Prices

Been to Hotel Krone Unterstrass? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Krone Unterstrass

Property: Hotel Krone Unterstrass
Address: Schaffhauserstrasse 1, Zurich 8006, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Zurich
#18 Luxury Hotel in Zurich
#22 Romantic Hotel in Zurich
#26 Family Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Krone Unterstrass 4*
Number of rooms: 74
Official Description (provided by the hotel):
The 4-star Hotel Krone in Zurich Unterstrass is a modern city and business hotel with tradition. Top quality, sustainability, outstanding service and hospitality are our core values. Our city hotel was founded in 1720 and has been one of Zurich's most renowned places to stay ever since. Fully renovated and equipped with the very latest services, the hotel offers all the amenities that the discerning guest who wants only the best would require. Ideally located in a fashionable part of the city, our hotel is just a few minutes away from Zurich's main railway station, the conference centre, the Hallenstadion multi-purpose facility, the Zurich exhibition grounds, the university and the ETH Swiss Federal Institute of Technology. The 'Kronenstrasse' tram stop is just in front of our door. The journey to and from Zurich Airport takes just 20 minutes. Zurich's sights, such as the historic town centre, the Grossmünster (Great Minister), the Bahnhofstrasse main street and Lake Zurich, are just a comfortable five or ten minutes away. Our rooms range from the cosy and comfortable through to the top-quality and luxurious. The excellent restaurant, meeting facilities and banquet rooms make the Hotel Krone the ideal place for your next visit to the city. It is the perfect place for an overnight stay after a visit to the Zurich trade fair or for your business event. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda and Priceline so you can book your Hotel Krone Unterstrass reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Krone Unterstrass Hotel
Best Western Zurich
Krone Unterstrass zürich
zürich Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing