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“Newly renovated hotel at a convenient location”

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Sheraton Zurich Neues Schloss Hotel
Ranked #78 of 139 Hotels in Zurich
Certificate of Excellence
Stockholm, Sweden
Level 6 Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Newly renovated hotel at a convenient location”
Reviewed September 20, 2010

The hotel is newly renovated. The room is a bit small but the amenities are more upscale than the Four Point by Sheraton. The bed is very comfortable. The staff are extremely nice (Murrat and the other nice lady...sorry that I didn't get your name).

Disadvantage:
-In room internet (LAN only) is CHF 29/day. But you can use the free WI-FI in the lobby and hotel bar. It is quite a surprise to learn that the cheaper Four Point has free LAN but this more expensive Sheraton has no free in-room internet.
-Smaller room
-Smaller bathroom

Advantage:
-Convenient location
-Great staff
-Comfortable bed

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank resakille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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439 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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English first
Pamplona
Level 4 Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 16, 2010

Perfect location, staff efficient and friendly, very clean. Room very nice and clean. The restaurant is very good for nice simple dinner. Breakfast just OK.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drmcferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maine
Level 4 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 6, 2010

Standard Sheraton except very small. Our room was 110. Faced away from the street and was in a corner. Very quiet. Good bed. Lots of English TV channels (all news). Good room lighting. Shower was tight-seemed to be smaller than 36"x36". It had a solid poilshed stone floor (ie no grout, no drain) which was very slippery. (We carry a small shower mat for just this situation). Free internet in the lobby/bar areas was painfully slow the two nights we used it. No gym, no alarm clock. Didn't try the restaurant. Breakfast was on offer for 39.50 CHF, and we never saw anyone eating dinner there. It's located in a business district, about a block from the lake and park. The tram that takes you everywhere is a couple of blocks away. We used 4800 Starwood points + $90/night which made it a great deal. If I were paying full price though, I would go somewhere else. Somewhere where I could stroll to restaurants/stores/museums and such without taking public transport every time.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank natbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 5 Contributor
50 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 31, 2010

I am surprised this hotel is rated so low in Zurich. Its centrally located, within a five minute walk of the Strockerstrasse station and five minutes to Bahnofstrasse street as well as two blocks to the water and the park.

It is small, but does the job and has all the amenities you expect from a sheraton. We did not eat here but one does not need to - there are enough choices around for well over a month without eating at the same place once.

The cleaning staff could do better but it was functional. Yes, its a small hotel but its Europe!

If you are in Zurich for a couple of days, this is the place.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveljunkie042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
80 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 25, 2010

This is not a big hotel, but it is very conveniently situated a few metres from the lake in the business district of Zurich. Although my room was small it was well designed and decorated and very clean. Stupidly I'd forgotten my UK plug adaptor for my laptop, I was about to ask reception if they had an adaptor when I found that the room was already equipped with a UK and what I think is a US socket on the desk.
The staff were exceptionally helpful and friendly. My only gripe was paying a hefty supplement for internet access. Otherwise this was a pleasantly quiet and comfortable stay.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anataman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 30, 2010

We loved this hotel from the moment we arrived off a red-eye around 9am and were told we could check into our room. Based on some of the other comments, I presume we were given an upgraded room as I felt it was a good size (for a major European city) and the bathroom was well-appointed (with soaking tub), even if it was small. The service was top-notch throughout our stay, though the hotel did seem to have few staff on hand at any given time. Also, the breakfast buffet in the lobby was expansive and delicious.
I felt the hotel was a bit out of the way-- but would have been fine if it hadn't been pouring the whole time we were there and there is a tram stop only 2-3 blocks away that runs right through the center of things.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AttyOut2Sea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level 4 Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 12, 2010

This is a good hotel. The room was a decent size, the bathroom was nicely done out and the place overall is modern. I am never a fan of vicious air conditioning in hotels, but this was at the other end of the scale. Despite the air conditioning being set to 5C (!), I woke up several times during the night because it was too hot. In the morning I had to open the window to cool down the room (and it was 25C outside!). Breakfast was good with a decent buffet selection, but there only one lady on duty and she disappeared for long stretches. I had an appointment I couldn't be late for, so I ended up having to walk out of the restaurant without signing for breakfast and just telling reception to add it to my bill when I checked out.

Certainly much better than the Schweizerhof near the station and much more convenient for the financial part of Zurich, so overall I would go back, but perhaps not in summer!

  • Stayed June 2010, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whirlwind79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Zurich Neues Schloss Hotel

Property: Sheraton Zurich Neues Schloss Hotel
Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in Zurich
#46 Romantic Hotel in Zurich
#47 Luxury Hotel in Zurich
#68 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton

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