This is the fourth hotel in Zurich in which I've stayed over the past two years, and I've come to accept that hotels there are just not as good as anywhere else I've been. Thus, while the Sheraton is by no means of the standard I would expect of Starwood hotels in other cities, I would book here again.
My room and bathroom were a decent size for a hotel in Zurich, and the bed was comfortable. Everything was clean, although the decor is very bland. Also, wifi isn't offered in the rooms.
I really liked the service here. Everyone was nice, helpful, and efficient. Also, and it's a bit unusual for Zurich, they actually have turndown service each evening.
Great location if you are in Zurich for business (which I was). The area is likely a bit too commercial if you visit Zurich for tourism. Also, it's a bit far from good restaurants for dinner.
The breakfast was terrible. The breakfast room was cramped and dirty, and the small food selection was positioned rather awkwardly in a corner. The food was awful. I ate there only once despite it being included with my room charge.
I order room service for dinner once. On the plus side, they offer a healthy options menu, which is very hard to come by. On the downside, the food wasn't terrible, but it wasn't great. If you are on an expense account and looking for a healthy option, I recommend it. If you are not optimising for health or are paying out of pocket, eat elsewhere.
Overall, the Sheraton is a better option than other places I've stayed in Zurich, but make sure to manage your expectations.
- Official Description (provided by the hotel):
- The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more less
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- Also Known As:
- Sheraton zürich
- Sheraton Zurich
- zürich Sheraton