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“Great Location!”

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Sheraton Zurich Neues Schloss Hotel
Ranked #76 of 138 Hotels in Zurich
NJ
Level Contributor
275 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Great Location!”
5 of 5 bubbles Reviewed September 22, 2011

This hotel seems small, but we had no problem enjoying our stay here. We had a corner room with a corner balcony which was wonderful! The rooms were filled with whatever you could need or want. We walked to many attractions and the bus stop was not that far away. It is also walking distance to the train station. The staff was very helpful. The bar/relaxation area was a nice plus. They offer unlimited access to the internet with 2 computers in this area. They also had apples and nighttime candy every day. It rained the days we were visiting and they had plenty of umbrellas for the guests to use. We would love to return.

Room Tip: The corner rooms with the balconies are wonderful! We had lunch outside on our own balcony one day!
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OldBridgeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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427 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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English first
New Delhi
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 21, 2011

We enjoyed our stay at the Hotel.. Its a nice hotel, good location.
The room was spacious, clean and comfortable. We had driven to Zurich, so on arrival we didnt see any staff to help park our car, on checking with the reception (after a wait, coz the only person behind the counter was on the phone), a staff member helped us out..
The same front desk staff was helpful with mapping our walk into the old town (just 10 mins walk by the lake). Like in other reviews.. we too were charged for internet use, though we hadn't used it and the charges were removed at checkout.
Over all a great stay..would recommend.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lil_Ladybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 16, 2011

Very nice hotel, good location. The room we had was small, but functional, quiet, spotless and very comfortable, it had everything we needed: great bed, safe, flat screen TV, complimentary tea/coffee, bottled water. The bathroom was also small, but equipped better then most bathrooms: robes and slippers, heater, magnified mirror… The staff was very nice and helpful. One warning though: we had an Ipad, we did not use it in the room, but somehow we got charged for internet use. Charges were removed at checkout.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank SK99NewJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
309 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 bubbles Reviewed September 12, 2011

A nice hotel in a good location. The hotel is a few minutes walk to the lake, but still not far from Bahnhoffstrase and the old town. The transport links are good too. No more than a ten minute walk to Bahnhoff Enge where you can get a direct train to the airport and Hauptbahnhoff. Also just down the street to the trams and buses.

The hotel itself gave me a warm welcome in reception. There are few steps as you enter the hotel, which you have to negotiate with your luggage. I didn't notice any alternative entrance to avoid these steps. I am pretty sure the staff would help though if needed.

Stayed on the 3rd floor, which is the SPG floor. Nothing special about that really. No separate lounge for example. The room I was in was small, but well maintained and had all the facilties my wife and I required. It was a bit cramped for the two of us, however, especially the bathroom and wardrobe space. The bathroom had just a shower, which we preferred, but the space was small. The replenishing of bath products was a bit hit and miss too.

We ate at the restaurant one evening. This was a very nice experience. There was not many other diners for a Friday night, but the staff were exceptional. The food was very nice and there was a good selection of wines. Maybe a touch expensive. One of the reasons we never had breakfast was the 39 CHF charge, i'm sure the hotel loses breakfast customers due to that charge.

The hotel is a good choice, maybe a bit expensive, but then it is Zurich. I got a good rate on Opodo and emailed this to Starwood and they gave me that rate. I always go with location as one of my top priorities when booking a hotel, and this hotel scored highly with me on that.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank MysticManc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breckenridge, Colorado
Level Contributor
344 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed September 6, 2011

We are SPG Gold members, so we stay at many Sheraton/Westin hotels. This is a solid Sheraton...newly renovated with modern rooms, clean and comfortable beds, and a nice modern bathroom. It has airconditioning, but we couldn't get it cold enough for our tastes...but that is our only complaint! Service was fabulous and the location was great...a 2 minute walk to the lake and about 10 minutes to the heart of the old town. Also a few minute walk to the tram or the Enge train station, which goes to the main station and airport. Very convenient!!

  • Stayed September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Deanna9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Massachusetts
Level Contributor
55 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed September 2, 2011

Great location in the financial district though one block away from the lake and only a 10-15 minute walk to the historic district across the lake. Free wifi located in the reception area. The staff was very friendly and helpful. The room was quite spacious and comfortable.
The only negatives are that the internet connection for the room is expensive and the air conditioning was not good as the room was warm and somewhat stuffy.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jonas123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Level Contributor
296 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed August 29, 2011

We are traveling over the course of a week and staying in hotels across Europe on points. Used spg points for this hotel. Put us on SPG floor and even added an extra bed for our 9 year old free of charge. Internet in lobby is free. No more 45 minute rule and code as others posted. Clean, boutiquey hotel in nice location. Right down the street from Lake. Family went for a swim as the day was really warm. Then walked to Banhofstrasse for the shops and chocolate. The front desk is super nice and helpful. Parking 40CHF valet.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Zurich Neues Schloss Hotel

Property: Sheraton Zurich Neues Schloss Hotel
Address: Stockerstrasse 17, Zurich 8002, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in Zurich
#46 Romantic Hotel in Zurich
#47 Luxury Hotel in Zurich
#68 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Zurich Neues Schloss Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Sheraton Zurich Neues Schloss Hotel is idyllically situated in the heart of Zurich. With its 60 rooms and suites the boutique hotel offers the perfect ambiance for a sightseeing weekend in the lively metropolis. Only a few steps from the Opera, the famous Bahnhofstrasse or the Old town, the Hotel is a place of wellbeing and calm. ... more   less 
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Also Known As:
Sheraton zürich
Sheraton Zurich
zürich Sheraton

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