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“Rave Review”

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Central Plaza Hotel
Ranked #45 of 138 Hotels in Zurich
Chilmark, Massachusetts
Level 4 Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Rave Review”
Reviewed February 11, 2014

This hotel was fabulous. We stayed for a few nights while we explored Zurich by foot and took a train out to Lake Lucerne for a day. We loved its location near eateries, Starbucks, movie theater, local attractions, and very near the main train station. We were able to walk and pull our luggage along the short distance upon arrival and departure. The hotel has a great little fitness center, delicious food, incredibly helpful and friendly staff. (I was even given some of their wonderful coffee to take home.) The front desk staff helped us with travel departure plans and were always quite kind. Because we stayed on two separate occasions with a trip to Austria between, we ended up in two different styled rooms- junior suites. Both were very modern, clean, spacious, and comfortable. The beds were firm but cozy- just right. We appreciated the slippers and the bathrobe as well as the rain umbrella available for borrowing or as a souvenir purchase. If we ever return to Zurich we will book in here once more.

  • Stayed January 2014, traveled as a couple
    • Value
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Helpful?
Thank Constance M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 6, 2014
Dear Guest

Thank you very much for the stay in our hotel and for your detailed review which is very much appreciated.

We wish you a pleasant time.

Sunny regards from Zurich

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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683 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Florida
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 6, 2014

I chose this hotel because, according to the Tripadvisor reviews which I trust, it was located in a great spot for the train and bus stations. In this respect, it definitely did not disappoint. I was able to walk everywhere in Zurich from this hotel because it facilitated bus tours and train rides.

However, I found the rooms to be less than what I would expect for this type of hotel and I was very disappointed in the front desk service. I purchased a tour from them and they were helpful. I asked a question about a tour I had prebooked through another source and they were cold as ice....I travel to Europe at least once a year and have rarely encountered someone who would not help at all. In spite of its excellent location, should I return to Zurich the Central Plaza would not be my choice.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank travelnut13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 5, 2014
Dear Guest

Thank you very much for your stay in our hotel and for your review which is very much appreciated.

We regret that you had the impression that the staff at the reception was not helpful regarding the tour. I have discussed the situation with my team.

Please contact us directly (info@central.ch) if you would like to visit our hotel again.
We wish you a pleasant time.

Sunny regards from Zurich

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, California
Level 5 Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 4, 2014

The Central Plaza Hotel conveniently located within walking distance to Zurich's Main Train Station, and only 20 minutes from Zurich Airport/Flughafen, is by far the best hotel. Rooms are nice, service is excellent and priced just right. I have been staying at this hotel annually for the past 5 years, and look forward to returning again. Famed Bahnhofstrasse is within walking distance of hotel, as are other tourist attractions.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SwissGuy41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 5, 2014
Dear Guest

Thank you very much for your stay and for your review which is very much appreciated.
We are looking forward to welcoming you soon again in our hotel.

Kind regards

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 25, 2014

as the name says it is perfectly located in central Zurich. Easy access to everything. We arrived very early after 2 long flights from Australia and we were able to check into our rooms early. Check in staff very helpful and the bar is great for relaxing at the end of the day.

  • Stayed December 2013, traveled with family
    • Value
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Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 6, 2014
Dear Guest

Thank you for your your review. Thank you for your feedback regarding the central location and the early check in. We always provide rooms already before the official check in if it is possible.


Sunny regards from Zurich

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eltville am Rhein, Germany
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 23, 2014

Spent a few wonderful days in Zurich and stayed at this excellent hotel. Rooms are very nicely furnished and the amenities and extra services are complementing the over all very good impression. Very friendly reception staff, the great food at the King's Cave with good wines and a very friendly service made our day on arrival. We enjoyed a quick breakfast with coffee and croissants and headed out to the city ... best shopping areas are in easy walking distance - good insider tips from the reception staff ... All in all a very good experience and we can only recommend to stay at the Central Plaza anytime you are in Zürich !

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Rainman1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 5, 2014
Dear Guest

Thank you very much for your stay in our hotel and for your nice review. Your feedback regarding the well informed staff at the recpetion motivates us.

We are looking forward to welcoming you soon again in Zurich.

Sunny regards

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
117 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed January 16, 2014

I am in Switzerland, the land of small details. And in Zurich a where the culture is notoriously fastidious. Staying at this well located hotel (moments from main station) in a modern room with great bathroom - just one night. Room clean, bed comfortable, no noise from outside despite only being on first floor with a fairly busy road outside. Great shower. No bath , I don't mind but why does the room have a little plastic duck and an unused bath bomb that looks like its been there for months? There's no bath so putting these things in make it look like someone is following instructions and not thinking. But the reason this is not a 5 for me is that the bathroom mirror has a light in it right at head hight which means that you cannot see your face in the mirror (I am 6 ft / 1.8m so not particularly tall, but admittedly above average). No problem I go to use the side magnifying mirror but that . along with the light has been put in place by a dwarf so they only way I can see my face in it is to crouch down. All hotels should have their staff stay in the rooms to see how it is used - are there hooks in the bathroom, can the mirrors be used, can you turn around in the shower? And whilst I am on a rant why does every toilet in Switzerland have those annoying toilet role holders with stainless steel covers that clatter every time you dispense a sheet of paper !!!??

  • Stayed January 2014, traveled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank LordH64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 5, 2014
Dear guest

Thank you very much for your stay in our hotel and for your feedback regarding your stay (and the bathroom). We wish you a pleasant time. We are looking forward to welcoming you in our hotel. On our homepage you always find the best rates and special offers - you also could
write us a request to info@central.ch.
We wish you a pleasant time.

Kind regards

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 14, 2014

I just expected more from a 4 stars Plaza hotel. The room was poor. The GYM was very small and dense. The location of the Hotel is nice. The overall experience was very disappointing. the front dest was very helpfull

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank almog d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentralPlazaHotel, Leiter Front Office at Central Plaza Hotel, responded to this review, March 5, 2014
Dear Guest

Thank you for your stay in our hotel and for your review.

We regret that you are disappointed of the room in which you stayed. We already have renovated some of our rooms. Thank you for your positive feedback regarding our staff.

We wish you a pleasant time.

Kind regards

Franziska Jahn
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Central Plaza Hotel

Property: Central Plaza Hotel
Address: Central 1, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Zurich
#67 Business Hotel in Zurich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Central Plaza Hotel 4*
Number of rooms: 101
Official Description (provided by the hotel):
A warm welcome to the heart of ZurichThis is as close to the heart of Zurich as it gets. The four-star Central Plaza Hotel is located directly on the River Limmat, only a few minutes' walk from the railway station. Bahnhofstrasse the most famous shopping street in Switzerland, the shores of Lake Zurich and the charming old town with its boutiques, restaurants, and bars, all are in easy walking distance. And to delve into culture, all you have to do is step right outside – a wide variety of cultural events awaits you, at the Opera House, at the Schauspielhaus (Zurich Playhouse), and more.We are looking forward to showering you with comfort and hospitality. ... more   less 
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Also Known As:
Hotel Central Plaza
Central Plaza zürich

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