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“Excellent Place to Stay”

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Hotel Continental Zurich - MGallery by Sofitel
Ranked #29 of 139 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Place to Stay”
Reviewed August 3, 2009

There is a great deal to like about this hotel. The staff were unfailingly pleasant, patient, and polite. The location is near the train station, tram stops, and good restaurants. The room was spacious by European standards and was kept spotless by a team of professional housekeepers. As many other reviews have noted, the beds are a pure joy, and not a noise was heard when the lights went out.

Not everything, of course, is perfect. The air conditioning was anemic, to say the least and while it kept the room comfortable, the only cover on the bed was a fairly heavy douvet---far too heavy for the room's temperature. It would have been nice to have at least a sheet to pull up over one's self. While the housekeepers did keep the room and bath spotless, they seemed to consider towels and soap the coin of the realm and were hesitant to part with either commodity. We had one small soap provided when we arrived and even that was taken during one cleaning and none left to replace it. Likewise, even though it was obvious there were two individuals occupying the room, in the middle of our seven day stay they only left enough towels for one. Our biggest complaint, however, would be the lack of bed linens appropriate for the room temperature.

One final word of advise: this didn't happen to us but we witnessed it. Don't wait until the taxi is waiting to take you to the airport to discuss your bill with the staff.

Stayed July 2009, traveled as a couple
Helpful?
Thank NatoAb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
San Juan, Puerto Rico
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 28, 2009

Stayed there from July 10 to 12, 2009 and had a wonderful time. Rooms are very comfortable and I loved the dawn pillows and comforters. The best breakfasts of all the hotels that we stayed in Europe were the ones in the Continental. Service is very good and the personnel is very courteous. One of the best hotels I’ve been in my many trips to Europe.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustinodelValle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
53 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 26, 2009

Lovely modern room, large comfy bed, great shower, friendly welcome, quiet location but close to station/town. TV with lots of English channels.
And reasonably priced for switzerland.
Perfect.

Will definitely stay again.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cazywaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission Viejo, Ca.
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 7, 2009

This was the most depressing area we have ever stayed in a hotel. The hotel was outright creepy. We planned on eating dinner in the hotel restuarant, but decided against it. We were there on a Friday night. It was a very expensive restaurant and we would have been the ONLY people eating there. Two employees and not one other customer was there. Not a good sign for a restaurant. We walked to/ from the train station with our luggage. It wasn't too bad. The lobby is dark and the staff doesn't talk to anybody. We definitely wouldn't stay at this hotel again. We could'tn wait to leave.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Donelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Macquarie, Australia
Level Contributor
79 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 20, 2009

We stayed one night at the Continental. The staff were friendly and helpful. The weather in Zurich was superb: warm,sunny blue skies, beautiful and just a short walk from our hotel to the lake. Our ensuite room was not large but the bed was one of the most comfortable hotel beds I have ever slept in.
The best feature of this hotel for us was the great sleep we had in the very comfortable bed. We really could not complain about anything at this hotel, it was an expensive night's accommodation, however, it usually is in Switzerland.

  • Stayed April 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelcool1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 7, 2009

When it comes to Swiss hotel prices, you just have to grin & bear it. This was by no means an inexpensive stay, so I couldn't say the hotel was particularly good value for money (is any Swiss hotel?), but we certainly enjoyed the experience. A very friendly welcome upon arrival was topped off by an upgrade to a superior room, which gave us plenty of space and a huge king-size bed. Throughout our stay, we heard not a peep from any other guests or from the street outside, which allowed myself, a light sleeper, to get several good nights' sleep. Service throughout our stay was exemplary; the selection of tv channels was also particularly good. Continental breakfast was 32 CHF (!) per person which seemed almost unbelievable - so we ate out every day. Overall highly recommended.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PerryM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SAVOY
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 2, 2009

Comfortable, well-appointed room (there is even a tea kettle), though a little small. Well equipped bathroom with good towels. Good selection of TV channels. Large hotel can feel a bit empty, but the upside is that it's quiet. We appreciated the free wifi, though breakfast looked very expensive (we didn't opt for it). Location is close to the train station, though a little uphill, and in a relatively quiet neighborhood. Tram #11 gets you anywhere. Look for discounted rates online, if you get one it's a real steal.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank savoystar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Property: Hotel Continental Zurich - MGallery by Sofitel
Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#17 Family Hotel in Zurich
#25 Luxury Hotel in Zurich
#27 Romantic Hotel in Zurich
#33 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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