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“Convenient with great breakfast”

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Hotel Continental Zurich - MGallery by Sofitel
Ranked #34 of 138 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 4, 2013

During a weekend break a couple of weeks ago I stayed for three nights at the Mgallery Hotel Continental. We arrived with the airport train and walked the approximately 10 minutes to the hotel. Upon arrival we were quickly checked in by a nice girl and went to our room.

The room faced the street that the hotel is on, but despite that it was very quiet at night. The bed was comfortable, there was a flat screet tv, free (fast) wifi, there was a bath tub (and amenities from Chopard) and additionally we got a piece of Toblerone each night. Nice room, but what you would expect from a four star hotel.

Location-wise the hotel is decently situated. It is about 10 minutes' walk from the train station with shops, restaurants and also the airport train. It is pretty much the same distance to the old town with its restaurants, bars and action in general. The street the hotel is on is not that exciting, but as mentioned, close to livelier parts of town.

When it comes to food and drink we tried breakfast, room service and the bar (and also the free apple juice in the lobby). Due to arriving at the hotel quite late we opted for room service since the restaurant was closed. We ordered the Mgallery burger which costed something like €25 (including a late night surcharge after 11 pm). The burger was quite bland and definitely not worth its price even though it was edible. Luckily, the breakfast was far better. Considering the burger I wasn't that hopeful about the breakfast, but was pleasantly surprised over the quality and also the large amount of different items that was available. There were different kinds of eggs, bacon, sausages, potatoes, tasty bread, cold cuts, freshly squeezed juices, Nespresso coffee-maker, fruits and so on. Very nice. The bar was okay when we visited, but nothing special.

On checking out the hotel ordered us a taxi that arrived almost instantly despite being 5am, with a friendly driver that took us to the airport for about 45CHF.

All in all a nice experience. Friendly staff, great breakfast, nice rooms and decent location. Not so impressed by food from room service, but that is a problem in most hotels I've stayed in.

  • Stayed: October 2013, traveled as a couple
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1  Thank Pakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded November 5, 2013

Hej Pakk,

Tack så mycket for your nice review of your stay on tripadvisor and for your comments regarding our food offer. Currently we are updating our Room Service menu and feedback such as yours is highly appreciated and will be taken into account.
We are glad that you enjoyed our breakfast offer so much and it is indeed one of the best in town.
Kind regards,
Esko Rebstock, Hotel Manager

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776 - 782 of 2,081 reviews

Reviewed November 4, 2013

The Continental is just a 5 minute walk from Zurich HB train station and the sights of the old town can easily be reached on foot (20-30 mins) or you can jump on one of the many trams that stop near the hotel at the Stampfenbachstrasse stop.

Hotel staff were friendly and welcoming and on arrival we were given a free upgrade to a business room. As others have said do try the free apple juice at the lift entrance area, it's delicious. The room was large and comfortable with a huge walk-in shower in the bathroom. There was a well-stocked min-bar, free wifi and nespresso coffee maker. There was also a wide range of chopard bathroom products provided and complimentary mini toblerones.

Breakfast was very impressive with a range of both hot and cold options available. Staff were again very friendly. There are also free foreign language news sheets provided if you want to quickly scan what's been happening in the world over your muesli.

All in all would recommend as a good base from which to explore the delights of Zurich.

  • Stayed: November 2013, traveled as a couple
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Thank nick w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded November 5, 2013

Dear nick w,

Thank you very much for your kind and positive feedback. Great that you were so impressed by our breakfast. Our buffet is itself a "Zürich delight" from where you can start exploring the beautiful city of Zürich.
We look forward to your next visit.
Kind regards,
Esko Rebstock, Hotel Manager

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Reviewed October 31, 2013

This is an high quality hotel in the heart of Zurich. Within walking distance of the train station, shops, restaurants and bars, there is plenty to see and do. The hotel is well appointed, and the rooms are spacious. The staff were very helpful and attentive. Definitely a no hassle experience.

  • Stayed: August 2013, traveled as a couple
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Thank TWal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded November 1, 2013

Dear TWal1,

We highly appreciate your feedback. Great, that we were able to meet and exceed your expectations.
Hope you had a safe trip home and we look forward to welcoming you back to Hotel Continental.
Kind regards,
Esko Rebstock, Hotel Manager

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Reviewed October 30, 2013

My wife and I stayed 6 nights at this hotel recently. We received a complimentary upgrade upon check-in as well as a complimentary drink due to our Accor membership, which was great. The fresh apple juice in the lobby is excellent, and we ended up having a cup whenever we left or returned to the hotel. The front desk staff were helpful and friendly. The location of the hotel is good, and is a short walk to the Old Town and Railway Station, plus trams run right outside the hotel. For all that the hotel offers, the hotel's 3 for 2 deals are fantastic value for Zurich, which is an extremely expensive city. The only negative point was housekeeping. Toiletries were not replenished unless asked, and some days the room was not made up at all despite repeated requests. I would definitely stay here again though, except I would be super vigilant about housekeeping issues!

Stayed: October 2013, traveled as a couple
Thank dbasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded October 31, 2013

Dear dbasha ,

Thank you for your recent stay and your kind feedback on tripadvisor. Please accept our apologies for the inconveniences with regards to our housekeeping services.
Rest assured that this does not reflect our regular level of service. Therefore we will use your feedback for internal refreshment workshops. Thank you for pointing it out.
Kind regards,
Esko Rebstock-Hotel Manager

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Reviewed October 29, 2013

Stayed there 3 days. Very central location with extra easy access to main train station is a huge plus. What could be a potential minus is a small bathroom but design melts nicely. Breakfast was good although just a small remark on supplies - why would you serve "natural" yogurts with sugar added when there is so many delicious things you can find in Switzerland (also fruit ones had more sugar in it than fruits). However overall all was ok. What really impressed me most was a front desk staff. Great approach. I loved their attitude - very very professional. Would stay there again.

  • Stayed: October 2013, traveled as a couple
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Thank Krzysztof G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded October 31, 2013

Dear Krzysztof G ,

Mockrát děkuji! Fantastic review, which I happily shared with our team and especially our Front Office. And you are absolutely right - we have an outstanding Front Office team serving our valued guests. And thanks for your comments on our breakfast - we will follow up on them.

Kind regards,
Esko Rebstock-Hotel Manager

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Reviewed October 27, 2013

My wife and I stayed at this hotel in the first week of August 2013. We walked to the hotel from the Zurich HB train station and it didn't feel too far. The English-speaking staff at the reception was cordial and we were offered a room upgrade owing to availability & our membership of the Accor Hotels. This was excellent and we really loved the spacious room. The bed/bedding were extremely comfortable and the room had a Nespresso machine which was really handy. The hotel is not too far from the Bahnofstrasse and there is a tram station near the hotel. The neighborhood and the hotel itself is very quiet and we had a great time during our stay. The hotel also had farm fresh apple juice (complementary) which was a nice touch. Overall, an excellent place to stay while in Zurich. Will definitely return.

  • Stayed: August 2013, traveled as a couple
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1  Thank DivyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded October 28, 2013

Dear DivyJ,

Fantastic that your stay was so memorable. It was a real pleasure reading your review on tripadvisor.
We look forward to welcoming you back to Hotel Continental.
Kind regards,
Esko Rebstock, Hotel Manager

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Reviewed October 26, 2013

This hotel is located close the the central station.
Rooms are very clean and nice, but, rooms to the front might be a bit noisy from the street and rooms in the rear part of the building don't have a great view. Well, you don't spend all day in the hotel, so that's fine.
The hotel offers fresh organic apple juice in the lobbey (delicious!).
There is a great variety of swiss food offered for breakfast.
My only negative comment would be that there should be more tables for 1 or 2 people, as the staff had problems finding seats for single persons. Also, reception staff was much friendlier than the staff in the breakfast room, maybe they were just too busy.

  • Stayed: October 2013, traveled on business
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Thank Croydon-MrB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded October 28, 2013

Dear Croydon-MrB ,

Thank you for reviewing your recent stay on tripadvisor. We are very happy, that you had such an enjoyable time with us.
Your comments about our breakfast buffet and service are highly appreciated. I will follow up on them internally.
Kind regards,
Esko Rebstock, Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#17 Family Hotel in Zurich
#27 Romantic Hotel in Zurich
#29 Luxury Hotel in Zurich
#33 Business Hotel in Zurich
Price Range: $183 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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