We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Really good hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hotel Continental Zurich - MGallery by Sofitel
Ranked #28 of 139 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Санкт-петербург, Россия
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Really good hotel”
Reviewed March 12, 2013

The Hotel really has a charm of Chalet, rooms of high quality and well sound insulation. Breakfast was very good. Location is convinient 10 minutes to Bahnhofstrasse. Personnel was very efficient. Parking for reasonable price, Highly recommended.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank koralla35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, March 14, 2013
I am delighted you enjoyed a memorable stay with us and I will gladly forward your compliments to my team. Thank you for having taken the time to review us. Best regards, Monica Voegeli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,021 reviews from our community

Traveler rating
    836
    856
    250
    45
    34
See reviews for
211
941
233
467
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kiev, Ukraine
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 10, 2013 via mobile

We were looking for moderate price to explore the city, and here it is. Good location - truly 10 minutes to the central station. Nice and comfortable room. Funny, stylish old elevators. Quick chech-in. Free farmers apple juice in lobby was nice point. Smokers could go to inner yard:)

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anastasia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, March 14, 2013
Gruezi & thank you for reviewing us on tripadvisor. We look forward to welcome you back soon. Best regards, Monica Voegeli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed March 10, 2013

Positives
Helpful check in
Friendly assistançe for tram and map location given
Very clean
Good in room ameneties including kettle
Quiet
Good location

Negatives
Breakfast buffet way over priced for the average quality
Room service food also overpriced but friendly service and helpful throughout
Room smallish and no bath tub

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SunE45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, March 14, 2013
First of all, thank you for your honest feedback, which is really appreciated and helps us to improve our quality of service. For future reference I'd like to inform you that we do have rooms with bathtubs, just indicate this with your reservation. As for the breakfast, we do have several options starting with an express breakfast for CHF 11.-. Best regards, Monica Voegeli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013

Quite well located, walking distance to main train station and a bit more to main commercial street. Tourist typical places and restaurants at walkign distance (but not in same street). Good rate price value.
Staff very friendly. Rooms quite good (I've been 6 weeks each time on different one), few of them impresive, only once was smaller (but still space for desk and armchair).
Breakfast very good (but not cheap, 32 CHF for buffet).
All hotel has a nice decoration, in a warn, confortable and traditional style (forget about cold steel and fashion design)
Missing a swiming pool or fitness to be perfect choice.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RV2013_04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, March 14, 2013
Many thanks for reviewing us on tripadvisor. I'll certainly forward your compliments to my team. Coming from a regular guest, it is the best reward for our daily efforts. Thank you for having taken the time to do so. Sincerely, Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 21, 2013

Me and my wife experienced a few problems while staying at the Continental Zurich. The phone in the room was mute. Then, the Nespresso machine was not working properly. There was a thick layer of dust on the back of the magnifying mirror, as well as on the top of the bedside radio.
On the bright side, the breakfast buffet was great and the staff was attentive and made efforts to please us.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MarioRiodeJaneiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, March 14, 2013
Thank you for your honest feedback. I am very sorry for the technical issues and the dust in your room; please accept my sinere apologies. I'll certainly look into the matter with my housekeeper and my engineer. Best regards, Monica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rhode-Saint-Genese, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 19, 2013

the family occupied three different rooms on the 6th floor of the hotel, unfortunately had to take two different located lifts to get to the 6th floor which is not easy when having a lot of luggage. May be bit of bad luck but during our stay the outside temperature dropped quite a bit and one room was good - gave on the inner court yard - one room was very hot and one was kept awake listening to the water circulating in the heating system and the third room was very cold. Some improvements were made to the last two rooms but the problems were not realy resolved.
Have been staying at this hotel at least once a year for many years and find that the bar and restaurant service and quality have gone down a bit.
My children went for breakfast the first day and were very dissappointed with the quality of the breakfast certainly at CHF 32 per person, that was the end of breakfast at the hotel for us.
We noticed that the hotel staff was a lot on the phone - difficult to tell if internal communication or not but still not pleasant to see/hear the hotel staff on the phone all the time when in the bar or the restaurant or the breakfast room etc.
Given all the aforementioned definitely room for improvement

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ErikvA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, February 21, 2013
Thank you for your honest feedback. I am very sorry about the issues with your room temperature on the 6th floor. Again, please accept our sincere apology. For your next stay obviously we will not allocate the entire Familiy on the 6th floor. The problems with the heatings have been looked into by maintenance company and are being taken care of. As to the apparant lack of attentiveness in the bar & breakfast area (phone), I apologize and will look into it with my restaurant manager. Thank you again for letting us know and I do hope that you'll give us another chance upon your next stay with us. Best regards, Monica Voegeli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montefollonico, Italy
Level Contributor
194 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed February 18, 2013

I was there an hour before 14.00 hrs, check in time. All the guests were waiting to be checked in..
The Front Desk staff, 3 of them were just talking to each other instead of at least getting the paper-work done. I insisted that I wanted to get my Paper work done so that I could enter my room at 14.00 hrs. I made a lot of noise and then finally they decided to do what I said. At 14.00 hrs I again went to the front desk and asked for the entry card to enter my room. I was given the card at 14.15 and other guests paper work was still not done. The staff needs to learn to be proactive, courteous and talk a bit less between themselves. Unfortunately this hotel has been taken over by a large chain and is NOT what it used to be. I was there for the first time 44 years ago and I know how it used to be

Room Tip: Chose another hotel!!
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nazir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, February 21, 2013
I am so sorry for your bad experience upon check-in; please accept my most sincere apologies. I very much understand your dissapointment and I agree that this is in no way Continental-like. I will certainly look into the matter with my new Front Office Manager and have the team re-trained. Thank you for letting us know. Sincerely, Monica Voegeli
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Zurich hotels
Hotel St. Gotthard
#32 of 139 in Zurich
923 reviews
Old Town
Hotel Adler
Hotel Adler
#17 of 139 in Zurich
761 reviews
Old Town
Hotel Helmhaus
Hotel Helmhaus
#10 of 139 in Zurich
840 reviews
Show Prices
Show Prices
Show Prices
Zurich Marriott Hotel
#18 of 139 in Zurich
746 reviews
Seefeld
Small Luxury Hotel Ambassador a l’Opera
Escher Wyss
25hours Hotel Zurich West
Show Prices
Show Prices
Show Prices

Been to Hotel Continental Zurich - MGallery by Sofitel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Property: Hotel Continental Zurich - MGallery by Sofitel
Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#17 Family Hotel in Zurich
#24 Luxury Hotel in Zurich
#27 Romantic Hotel in Zurich
#33 Business Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Cheap Tickets, Agoda, Hotwire, Priceline, Ctrip TA, ACCOR, getaroom.com, HotelQuickly and Hotel.de so you can book your Hotel Continental Zurich - MGallery by Sofitel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing