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All reviews the executive lounge m club white elephant train station north wing old town limmat river main building upgraded room minute walk walking distance across the river an upgrade comfortable rooms the location is perfect zurich hb city
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183 - 188 of 1,541 reviews
Reviewed October 18, 2019

Location is pretty convenient, within walking distance to the main station. My room came with 2 twin beds, size was OK. Bathroom came with heated floor, which was nice. Iron and ironing board already in the closet, which was convenient.

Date of stay: October 2019
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
2  Thank Peech
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottZurich, Loyalty Ambassador at Zurich Marriott Hotel, responded to this reviewResponded October 23, 2019

Dear Peech,

Thank you very much for taking your time to leave a review of your recent stay with us on Tripadvisor.

We are delighted to read that you enjoyed the Zurich Marriott Hotel with its excellent location and amenities.

It would be a pleasure for us to welcome you back in the near future.

Brilliantly yours,

M. Müller
Loyalty Ambassador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2019 via mobile

I had the pleasure of staying at the Marriott during a recent work trip. I booked it last minute and I arrived at the reception quite stressed from my journey. However, I found the guy at reception quite friendly and accommodating. The room was clean and modern with all amenities included. A nice variety available for breakfast. Another plus is that it’s a 2 min walk from the train station. I will be booking the same for next time.

Date of stay: October 2019
Trip type: Traveled on business
Thank Odessa S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottZurich, Loyalty Ambassador at Zurich Marriott Hotel, responded to this reviewResponded October 12, 2019

Dear Odessa S,

Thank you very much for taking your time to review your recent visit at the Zurich Marriott Hotel on Tripadvisor.

We are delighted to understand from your comments that you enjoyed your stay with us and that you liked the amenities provided in the hotel.

Your review will be of great assistance for fellow travelers and we are looking forward to welcoming you back soon.

Brilliantly yours,

M. Müller
Loyalty Ambassador

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2019

The Hotel is a standard Marriott hotel, clean and modern. The location was disappointing, a long walk to the central zone with all the restaurants. It is convenient to the train station. The staff was helpful to get tours outside of the city. The only restaurant opened for lunch on Sunday was in the bar. We were nervous returning in the evening and found that we could only get in the front entrance and had to pass sex shops and locals drinking and doing drugs on the streets around the hotel.

Date of stay: September 2019
2  Thank rgarner505
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this reviewResponded October 9, 2019

Dear rgarner505

Thank you very much for having taken the time to share your recent experience here with us in Zurich.

The location of the Zurich Marriott Hotel is indeed within 8 minutes walking to the major highlights of Zurich, like the Old Town, Main Train station, Bahnhofstrasse, Grossmünster and Paradeplatz. During summer months, the majority of our guests are on leisure and appreciate the central location, our apologies if this has not been in your favor.

Unfortunately we have no influence of which shops or establishments are located close to us. We have addressed this with our local city council and have been informed in the past and for the future that nothing can and will be done on this issue. (May I make a small note, that the Zurich Taxation department is located on the office premises above!) We do fully understand your concerns.

Thank you once again for your valuable comments and we do hope to have the pleasure of welcoming you back to the Zurich Marriott Hotel again soon.

Brilliantly yours,

S. Santos - Guest Relations

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Reviewed October 8, 2019

Just left this hotel. When checking in ask for a river view especially a room ending in 08 and the higher the better. Our stay was very nice but on the 2nd day our room was not cleaned by 1:30 even though we had been gone all morning. We called and they said they would be right up to clean but after an hour it still hadn’t been done so we had to call again. Then they finally came. Drinks at the bar are very expensive.

Date of stay: October 2019
    • Value
    • Location
    • Service
Thank overintwo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this reviewResponded October 10, 2019

Dear overintwo,

We very much appreciate the time invested in sharing your experience at the Zurich Marriott Hotel.

We are delighted to read you enjoyed the views from one of our Club rooms. Departure rooms are indeed cleaned with priority but I am delighted to read that our hosts responded to your request when asked for.

We were concerned to read from your comments that you perceived the drink prices in the Bar and Lounge 42 as too expensive. Zurich is indeed a city with high prices and it is ranked as one of the cities with the highest living standard in the world. Compared to other bars in the city center of Zurich, you can be rest assured that we are in the same price range.

Should you require any assistance with your hotel bookings in Zurich, please do not hesitate to contact me directly.

Brilliantly Yours

M. Anhuth

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Reviewed October 7, 2019 via mobile

What was most annoying was their front office staff. There was some Joe on day one. Felt like he was lying

Can’t think of a Marriott such as this. Whilst I appreciate the sweets left by housekeeping staff when they forgot to clean my room but overall I found that this hotel is not worth the money. I think front office staff is just to fleece you with an upgrade.

Date of stay: October 2019
Trip type: Traveled on business
3  Thank charlieharperr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarriottZurich, Guest Relations Manager at Zurich Marriott Hotel, responded to this reviewResponded October 8, 2019

Dear charlieharperr,

Thank you for sharing your recent at the Zurich Marriott Hotel on Tripadvisor.

We do apologize if you felt the offering of a higher room category as too aggressive.
Due to the great value given and popularity there was certainly no harm by our hosts. He received many positive feedback, even on Tripadvisor, over the years but we will certainly pass you comment to him.

Should you require any assistance with your hotel bookings in Zurich, please do not hesitate to contact me directly.

M. Anhuth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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