We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very good hotel, but...”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Renaissance Zurich Tower Hotel
Ranked #32 of 138 Hotels in Zurich
Certificate of Excellence
Auckland Central, New Zealand
Level Contributor
132 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Very good hotel, but...”
Reviewed October 22, 2013

The hotel generally was good. The navigator Daniel was great, very welcoming and friendly. Best receptionist i have ever met! Rooms were great, the size, bed, etc...

However, we ordered room service breakfast for 9:45am-10:00am for Sunday morning with the door hanger breakfast. However, on Sunday morning I waited till 10:01 am.. nothing came. I rang the guest service, and was told it was only 10am, and she will check it. I waited till 10:15am, nothing came. I had to call again and said I want to cancel it if it aint coming, and was told, she will check it again. It finally came at 10:20am. We were going to lunch with friends and had to cancel the lunch as we were too full as the breakfast was late.

It said on the order hanger that if it did not come during the time requested that we would get full refund. however, it didnt happen and we had to pay for it.

Apart from that, others were great.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen80811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

643 reviews from our community

Traveler rating
    252
    280
    73
    21
    17
See reviews for
93
154
33
258
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jacksonville, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 4, 2013

The hotel in very nice but in an area of the city with square buildings and not the warmth I've experienced in other areas of Switzerland. But the food was great, the staff was very friendly and professional, the rooms were ultra modern and clean, the executive lounge was great and the hotel is close to the train station. I would recommend it!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank merdice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetumpka, Alabama
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 3, 2013

Wonderful modern hotel half a block from a trolley station. Ultra quiet hotel offering high end modern décor throughout. Individual rooms were chic and ultra modern. Downstairs bar/lounge has food service -- don't miss the fish and chips! Breakfast buffet had a large variety of fresh fruits, baked goods and various hot entrees. Service from all staff at hotel was very professional and courteous. Front desk staff was especially friendly. Don't let the construction in the surrounding area put you off -- this hotel is a jewel.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dwilliams5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF
Level Contributor
269 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed September 27, 2013

We liked the hotel and the club room was great for internet and food. The location was rather depressing and the hotel had no pool which was a bummer as we really liked swimming after being in a car all day traveling around this lovely country.
Room was great no faults and the beds very comfortable. Staff were professional and very polite. We winced at the parking cost associated with the hotel at 35 euros a night. But since we were on points it was no big deal. It appears this hotel caters to business group meetings and not tourists. Swiss Life had taken a large block of rooms at the hotel and Swiss Comm was across the street and they used the property. (BTW: Swiss Comm your internet and phone service SUCKS throughout Switzerland)

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg, Sweden
Level Contributor
118 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 27, 2013

I really enjoyed staying here; extremely friendly personnel, nice welcome with champagne, nice big rooms that were clean and modern. I loved their breakfast; fresh variated & with plenty of healthy alternatives! The gym could have been a bit bigger (but nice that it's on the top floor).

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
584 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed September 23, 2013

Renaissance Zurich Tower Hotel is a very nice hotel around the Zurich Hardbrucke Area. The facilities on the ground floor, the reception, the bar and the restaurant are all showcasing high standard. The rooms are quite large and have a modern type of layout with a separate small bathroom and a combined sink and shower room. If you arriving by the ariport train, count on a walk for about 10 min to reach the hotel. The tram station is much closer.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johan6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 19, 2013

Stayed here last month for couple of days....Hotel is well located...Few minutes walk from the sub station which will take you to the centre of the city, rooms are quite spacious.
Overall a good and great stay at this hotel would definitely return back.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saviodcruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Zurich hotels
Zurich Marriott Hotel
#18 of 138 in Zurich
694 reviews
Escher Wyss
Sheraton Zurich Hotel
Sheraton Zurich Hotel
#20 of 138 in Zurich
471 reviews
Show Prices
Show Prices
Show Prices
Escher Wyss
25hours Hotel Zurich West
Swissotel Zurich
#38 of 138 in Zurich
2,130 reviews
Coronado Hotel
#22 of 138 in Zurich
391 reviews
Show Prices
Show Prices
Show Prices

Been to Renaissance Zurich Tower Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Zurich Tower Hotel

Property: Renaissance Zurich Tower Hotel
Address: Turbinenstrasse 20, Zurich 8005, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 138 Hotels in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Zurich Tower Hotel 5*
Number of rooms: 300
Official Description (provided by the hotel):
The Renaissance Zurich Tower Hotel is located in the vibrant Zurich West quarter, 10 minutes from downtown Zurich and only 15 minutes from Zurich Airport. Whether you are travelling to Zurich on business or for leisure, the hotel offers the perfect accommodation with complimentary Essential Internet to all of our guests. Our spacious hotel rooms and suites are comfortably equipped and offer panoramic views. Outstanding among Zurich hotels, the Executive Lounge with complimentary food and beverages and the fitness and recreation area are located on the 15th floor and offer an amazing view over Zurich. Enjoy creative dishes with innovative products at the EQUINOX Grill Restaurant or sit back and relax in our LUCID Bar & Lounge and enjoy a cocktail, drink or snack. With over 1,000 square meters of flexible event space, the Renaissance Zurich Tower Hotel is the perfect choice for a successful event, meeting or conference in Zurich. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Marriott, Orbitz, Hotwire, Agoda, Cheap Tickets, Priceline, Booking.com, Travelocity, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Renaissance Zurich Tower Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing