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“An absolute fortune, but welcome to Zurich!”
Review of Baur au Lac

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Baur au Lac
Ranked #2 of 138 Hotels in Zurich
Certificate of Excellence
Reviewed January 9, 2012

At first I was a bit shocked at the rates here, but all of the top hotels in Zurich were around the same price, so I chose the Baur au Lac for the in-town location and more classic design. It was absolutely fantastic in every way.

Our room was an unusual (almost round) shape and had a fabulous marble bathroom. The location of the hotel is very convenient for walking around to shops and restaurants. Service is exceptional, and at all times I felt like the staff to guest ratio was 5:1. Breakfast in the gorgeous dining room was top-notch. We loved dinner and drinks in the more causal of the two restaurant/bars, which has a very luxurious and sophisticated feel without being stuffy. Again, expect $20 drinks, but this comes with the territory in Zurich.

If your budget allows, this truly is one of the best hotels in all of Europe and worth the splurge.

  • Stayed: December 2011, traveled as a couple
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Thank lagunadallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded January 17, 2012

Dear lagunadallas,

Thank you very much for the kind feedback, you have given on your recent stay at the Baur au Lac. We are delighted to learn that your stay in Zurich and in our hotel was enjoyable to you. Please be assured that your feedback will be shared with our entire team.

It would be a great pleasure to welcoming you back in the near future.

Yours sincerely,

The Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 - 389 of 688 reviews

Reviewed January 4, 2012

I think it is the best hotel I've ever been in the world . Friendly , kind stuffs ! Great location near the Zürich lake and famous street Banhofstraße with a lot of shops!
There you can have an unforgettable relax , a lot of photos and excellent impression !!!

  • Stayed: November 2011, traveled with family
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Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded January 17, 2012

Dear Andrew R

Such wonderful and kind words! Thank you very much for sharing your positive comments with us, it is a true pleasure to read your review! We are glad that you thoroughly enjoyed your holiday in Zurich and that the Baur au Lac team contributed in making your stay an unforgettable one. Please rest assured that your comments will be shared with our entire team. It will definitely brighten their day!

It would be a great pleasure to welcoming you back to the Baur au Lac in the near future.

Yours sincerely,

The Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2011

Was staying here during December and had a large well presented room, very comfortable with modern bathroom. This hotel is centrally located and is within easy walking distance of the city centre and great shops! The room service is excellent and very fast. The concierge extremely helpful they were able to recommend and book restaurants and attractions. Loved the TV stations too, so many free stations. The only thing which wasn't so good was the doormen. They were rarely there and then were not very helpful, it was difficult entering and exiting with children and pushchairs without help.

  • Stayed: December 2011, traveled on business
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Thank LBurston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded January 3, 2012

Dear LBurston

Thank you for taking the time to share your recent ‘Baur au Lac experience’ with us!

We are delighted to know that your stay in our hotel was enjoyable to you. It is through kind and encouraging comments like yours that our team is constantly motivated to offer the best of care to each and every one of our guests.

The constructive feedback about our doorman was of course also studied, and again we thank you for bringing this matter to our attention. Please be assured that we will use your comments in our on-going staff training.

With our best wishes for a happy new year 2012, we look forward to welcoming you back to the Baur au Lac in the near future.

Yours sincerely,

The Baur au Lac Management

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Reviewed December 15, 2011

The hotel has one of the finest restaurants I have eaten. Guide Michelin is owing them a star or two.

  • Stayed: December 2011, traveled on business
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Thank enjoy2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded December 21, 2011

Dear enjoy2011,

Thank you very much for sharing your experience at the Baur au Lac on tripadvisor. We are delighted to hear that you enjoyed your stay with us. Furthermore, we very much appreciate your nice comments about our restaurant. It is through kind and encouraging comments like yours that our team is constantly motivated to offer the best of care to each and every one of our guests.

It would be a great pleasure to welcome you back in the near future.

We already wish you a wonderful holiday season and remain,

Your Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2011

My favourite hotel in the world bar none. I cannot fault the staff or the building itself. I've been coming here since I was a teenager and would happily move in if I could. Every other hotel I have ever been to has at some stage irritated me - even if it has only been over something minor. The Baur au Lac has never done so. It is sublime. Stay here. Move here. I know I would.

Room Tip: I always stay in a fabulous junior suite overlooking Lake Zurich and the terrace - in the summer it...
  • Stayed: November 2011, traveled on business
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1  Thank Sebastian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded November 24, 2011

Dear sequinedshoes

Thank you very much for posting your wonderful remarks about the Baur au Lac on tripadvisor.
We are delighted to read that you truly love to stay with us. Hopefully, we will have the pleasure to welcome you again soon.

Be assured that your flattering comments will be shared with our entire team.

We already wish you a wonderful holiday season and remain,

Your Baur au Lac Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2011

There is something very special about this luxurious hotel. A feeling of familiar ambiance much like when arriving home. From staff greeting you at the door to reception and escort to your room, the experience is both friendly and respectful just in the right measure. The rooms, despite being, in some cases, at the end of a long corridor, are all up to date in every way and include complimentary wi fi and minibar not to mention fresh fruit and chocolates. The marble bathrooms are large and comfortable with walk in showers and there is more storage space in each room than one finds in many hotel suites. There is a quaint leftover from a previous era - outward opening doors into the corridor. The main restaurant, set in beautiful gardens with almost all glass walls is spectacular, serving breakfast, lunch and dinner. Its furnishings and decor have an art deco, yet modern feel, designed with the utmost good taste aimed at a well heeled clientele, with matching prices. There is a large sitting room with wood panel walls, for guests and their visitors, in which refreshments are served all day by smiling waiters. In the summer months the hotel gardens accommodate guests for meals or drinks at tables which can be shaded or in the sun in a resort environment.

  • Stayed: November 2011, traveled on business
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Thank CommentatorMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded November 22, 2011

Thank you, CommentatorMichael, for sharing your experience in detail on tripadvisor. We are delighted that you have enjoyed your stay at the Baur au Lac. Be assured that your flattering remarks will be shared with our entire team.

It would be a great pleasure to accommodate you and your family in the near future. We already wish you a wonderful holiday season and remain,

Your Baur au Lac Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2011

Beautiful hotel close to Bahnhofstrasse and the lake. Very nice grounds and pavilion. Helpful and friendly service, especially from the team that serves breakfast. Great food. Beautiful and big rooms. The best pillows ever. Proper classic Grand Hotel, somehow old fashioned, but it is very relaxing. If you want something more happening and fun, then better stay in Dolder.

  • Stayed: September 2011, traveled with family
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1  Thank bouji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_at_Lake, Manager at Baur au Lac, responded to this reviewResponded October 18, 2011

Dear bouji,

Thank you very much for sharing your experience at the Baur au Lac on tripadvisor.
We are delighted that you have enjoyed your stay with us and hope to accommodate you and your family in the near future.

Your Baur au Lac Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baur au Lac

Address: Talstrasse 1 | 8001 Zürich, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Zurich
#2 Luxury Hotel in Zurich
#4 Romantic Hotel in Zurich
#5 Family Hotel in Zurich
Price Range: $688 - $999 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baur au Lac 5*
Number of rooms: 119
Official Description (provided by the hotel):
The Baur au Lac has the discerning tastes of its guests to thank for the leading position it has maintained for more than 170 years in the international luxury hotel industry. Set in its own park, the hotel enjoys a unique location overlooking the lake and the Alps - and yet is still but a few minutes' walk from the Paradeplatz financial district and the Bahnhofstrasse, Zurich's celebrated shopping high street. While offering the ultimate in comfort and privacy, the rooms and suites have been equipped with every, yet hardly noticeable technical refinement. The large marble bathrooms with heated floor and daylight match up to the highest demands of comfort, design and equipment. ... more   less 
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Also Known As:
Baur Au Lac zürich

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