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“A big let down - website misleading”
Review of Hotel Otter

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Hotel Otter
Ranked #98 of 139 Hotels in Zurich
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A big let down - website misleading”
Reviewed May 7, 2012 via mobile

Stayed with family (includes 3 kids). Had trouble getting here. No clear directions from reception.
The bar downstairs doubles up as front office after the front office shuts at 6 pm. You are alone after bar shuts. a bit scary.
Web site is misleading. Rooms are okay. But beware if u have luggage to lug up. Tiny elevator.
Has a seedy feeling overall.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ThomasKochi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
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Mossel Bay, South Africa
Level Contributor
100 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed March 26, 2012

My mom and I stayed at Hotel Otter on our first night in Switzerland. The hotel was close to the Standelhofen train station and very easy to find. The room was clean and comfortable. We did not mind sharing the bathroom. We never had to wait for a turn.
The location is fantastic. The hotel is in the Old Town of Zurich and walking distance from sights like the Grossmunster, Wasserkirche, St Peters Kirche, Fraumunster Kirche, Rathaus and the Limmat River.
The breakfast was good with different bread, cold meat and cheese served with juice and coffee. Overall we enjoyed our stay.

  • Stayed July 2011, traveled with friends
    • Value
    • Location
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Helpful?
4 Thank Lu-Gerda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 20, 2011

Clean - Room was nice enough and clean, only only share the bathrooms whith 3 other rooms.
Location - is as good as it gets, in the old part of town and close to the river.
Breakfast - Is as basic as you can imagine, just bread and cold meats, however it is high quality so we were happy enough.

The only down side was the noise, we stayed during the week and at night we could hear people yelling carrying on down below, so I imagine it would be quite bad on the weekend.

Room Tip: We stayed in the "african" room for two nights. THIS IS BY FAR THE BEST ROOM. As its on...
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  • Stayed November 2011, traveled as a couple
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Blake T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
160 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 20, 2011

Stayed at Hotel Otter for one night in October 2011. Stayed at the blue room, with 3 other friends. The room was on the 2nd floor, right above the bar. It was really, really, really noisy at night, till the wee hours in the morning. Bring ear plugs, ipods, anything to stuff your ears really! The receptionist was nice enough, I like the free toblerone laid out on the counter, but she completely forgot to tell us about breakfast and wifi access. And when we came back down to ask, the reception is closed. From observation, most of the time I saw the reception being closed more often than it being open! The bathroom and shower are decent and clean.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank TiaraW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Zurich hotels

Colorado Springs, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 20, 2011

We've stayed for 2 nights only, but love it there -nice spacious room with the balcony! We've had nice room decor (African) and the view above the roofs from our window and balcony was just the best! We also liked their breakfast a lot. The only down side is nobody at the front desk after 8 pm, it was actually closed. But I still would stay there, no doubdt.

Room Tip: ask for the top floor, they do have an elevator.
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  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Helpful?
1 Thank Rynechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 27, 2011

Me and my sister only stayed here for one night, but the room was excellent. All rooms in this hotel has different, unique themes, they are clean and the location is perfect in the old town close to the main train station. The staff is nice and the breakfast is very good. Recommended!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EarthTravels85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 21, 2011

The model this hotel operates on will drive you mad unless you plan on being out every night. A hostel on top of a bar ?
Nice room and breakfast and pleasant people BUT the room is hot and lots of noise from the pub and street. Ok so you put up with this becuase its cheap for Zurich and hey you can use WiFi until the noise stops right. Wrong, the WiFi is inconsistent (they probably are saving money by not upgrading their WiFi) and so you cannot use this until the noise dies down. In other words stay out at night of bring earplugs. I hope they will look after their guests better one day

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank outbacksnowbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Otter

Property: Hotel Otter
Address: Oberdorfstrasse 7, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #98 of 139 Hotels in Zurich
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Otter 2*
Number of rooms: 16
Reservation Options:
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Also Known As:
Otter Hotel zürich

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