We stayed twice at the Widder, a week apart, breaking the journey from the UK to an Austrian ski resort, with a couple of extra days on the way home.
First time, three adults and three children - three rooms in total. A completely perfect experience. Late-ish arrival from the airport. Speedy room service for the children. Speedy and friendly help from housekeeping to change the configuration of the beds. Lightning room service tea in bed in the morning. Great breakfast.
Second time a week later - basically a Zurich city break. Two adults, three children. Two rooms, one a suite with roof terrace. Rooms were delightful - actually perfect. The roof terrace simply stunning. Staff as delightful and helpful as previously. The proof of the pudding, however, is how well the Widder dealt with some things which went slightly awry: shower not working, major miss by housekeeping on day 2, bizarrely slow room service at tea on the first day (in contrast to room service at all other times which was exemplary). These were annoying, took the edge off it slightly - that old chestnut about value for money etc., how you want things to be perfect when you are making a big financial commitment (which we were). But the Widder spontaneously surprised us with a grand gesture and we came away convinced that this hotel is a really class act.
Stay here! I wish all hotels were this good. We will be back.
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- Also Known As:
- Widder Hotel zürich