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“Best location you could find!”

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Townhouse Boutique Hotel
Ranked #52 of 139 Hotels in Zurich
Certificate of Excellence
Level Contributor
7 reviews
7 hotel reviews
“Best location you could find!”
Reviewed October 6, 2013 via mobile

2 minute walk from the main station, hidden in between some coffee shops but extremely central. This hotel is very nice and boutique, the rooms were small but had everything you need, the only real downfall was the shower curtain - for such a nice hotel these really need to be replaced with a screen or similar as the curtain constantly blows in on you.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nay_799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review, November 11, 2013
Dear guest,
thank you very much for your review. We are happy to read that you liked the location and style of our Boutique Hotel Townhouse. Please note that there are 4 different categories you can choose from which mainly differ in size, starting from 15m2 up to 35m2. Thank you also for your feedback concerning the shower curtains. We are currently looking for a better solution.
We would look forward to welcoming you back soon.
Kind regards from Zurich,
Kuni Burlet and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 3, 2013

We stayed in Zurich for three nights and chose the Townhouse boutique hotel for our visit. The location was fantastic, set in the old town near the main station and close enough to stroll to many shops and restaurants. The rooms were clean and comfortable however as many have mentioned on the small side but as we were not in our room for most of the day, it was perfectly fine. The only complaint was that even though Autumn the weather was on the warm side and the room was very stuffy at times. Luckily there was a small effective fan that we could use. Overall a great stay in Zurich and for couples or singles looking for a no fuss place in a great location. Kuni, the lady who met us at reception was lovely and great service as well.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Celina28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review, November 11, 2013
Dear guests,
thank you very much for your descriptive and kind review. We are very happy to read that you enjoyed a lovely stay in Zurich and at our Boutique Hotel Townhouse. As we could enjoy a beautiful and rather warm autumn it is correct, that at times, it got a little warm in our guest rooms. Unfortunately, Zurich is not blessed with a long period of hot weather, therefore many hotels in Zurich and Switzerland are not equipped with air condition. Nevertheless, we provide each room with a small fan.
But it makes us happy that you appreciated our warm welcome and service. We try to do anything to make our guests feel at home and comfortable. It would be great to welcoming you back soon.
Warm regards from Zurich,
Kuni Burlet and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, UK
Level Contributor
194 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 373 helpful votes
Reviewed September 26, 2013

I was aware that this was not your standard hotel and what attracted me most was the location...quiet side street off Bahnhofstrasse and 3 mins walk from the station (in Zurich this area is actually very smart...unlike most other cities).
Check-in process smooth but weird on floor 5 of a residential building most of which, but not all, is the Townhouse.
The room was large and not hugely welcoming and I can see why others were unhappy in the Summer as there is no a/c just windows and a big fan.
The bathroom was large but actually quite spartan with a small shower.
So the funky wallpaper was there and the quirky pillows etc but it just gave the impression of trying a little too hard to be funky - and it really is not succeeding.
Breakfast is a disastrous affair - very small selection to be had next to the Reception desk on one of 3 armchairs or a sofa with no table or space to put things down. Just avoid this and step out as there are plenty of cafes all round. Thing is, they charge for this nonsense.
So, a little odd but not funky in my view....what is great is location.
Not sure I would repeat given crazy CHF400 price tag.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gastronauta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review, November 11, 2013
Dear guest,
thank you for your review and opinion. We are sorry to read, that you were disappointed with the style of our centrally located and unique Boutique Hotel Townhouse. As the name (townhouse) predicts the style of the hotel, the rooms are located on several different floors in a former office building. Our reception is on the fifth floor, set up as a living room, even with a small balcony attached, where our guests can enjoy a relaxed check in and check out. Furthermore, our guests can enjoy the Living Room with our Honesty Bar and breakfast concept at any time.
Please note that our rates start at CHF 160.00 up to CHF 445.00, depending on room category, season and availability. Please check out website for rates anytime.
Of course, we hope and would look forward to welcoming you back again.
Kind regards,
Kuni Burlet and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 22, 2013

At first I was rather confused about where the hotel was located (dedicated floors in a residential building) . The surprise was really pleasant, reception feels homely and chic,staff is super friendly and warm. Room is beautiful, contemporary decor with high standards finishings all everywhere however retaining some classic style. The only inconvenience is that the room had no air-con however is was unusually hot for Zurich where an air conditioning is not really necessary. Great place and would stay there anytime.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gabriel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuni_Burlet, Leiter Front Office at Townhouse Boutique Hotel, responded to this review, November 11, 2013
Dear guest,
thank your very much for choosing our Boutique Hotel Townhouse and for your lovely review. It makes us happy to know that you enjoyed your stay with us except the lack of air-con in our rooms. As you write, we don't get many hot days in Zurich so we hope that the provided fans in each room help during the summer period. We certainly hope and look forward to welcoming you back soon.
Kindest regards from Zurich,
Kuni Burlet and team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 18, 2013

My husband I stayed there for two nights in mid-August. We requested a room with air conditioning beforehand and although they couldn’t guarantee it, we did wind up getting one of the rooms that have it. Turns out it we would have been cool enough with the window open so if you are staying there, having AC isn’t really necessary. The room was very cute, cozy and clean. They didn’t provide breakfast but they had a nice little sitting area where the reception desk is and where you can pay to get coffee, snacks, and drinks (they use the honor system so you just jot down what you took). The Location was great, two blocks from the train station and a 15 minute walk to Lake Zurich where they have tours. If you are not up to the walk, you can catch the tram right up the street. There were lots of cafés and bars nearby as well. Our favorite place was right across the street, D-Vino. They had delicious small plates and a nice selection of wine! We went there twice! I would def. stay here again if I travel to Zurich!

Room Tip: Not all rooms have AC or a balcony so if you require these, you will want to request it well in adva...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2013

180 meters away from Zurich HB. Middle of the shopping district. Rooms are of decent size. Amenities are great. Staff were very friendly and helpful.They upgrade us, at no charge,to a bigger room so that "my child would have more space to run around". Great choice if you need to catch an early morning flight. Just 11min ride from Zurich HB to Airport.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boon_jacob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Level Contributor
214 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed September 10, 2013

We recently spent one night at the Townhouse before catching an early flight home. The hotel is literally a few steps from Bahnhofstrasse and the train station-just an ideal location, unless you are driving, and is very lovely inside. We arrived on a very warm day (for Zurich) and many of the rooms are not air-conditioned. However, we were given an upgrade to a lower floor and the fan provided helped to cool the room. It was not unbearably hot nor was the noise from the (pedestrian) street below bothersome. Our room was attractive and the bed quite soft and fluffy. Best of all, the very kind lady at reception assisted us in getting checked in for our flight the next day, giving directions, etc. The hotel reception is on the 5th floor, where an honor system mini-bat is located as well. If you would like an excellent location and moderate price in Zurich, you cannot go wrong here. The rooms are very pleasant and the location cannot be more perfect.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chinana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Townhouse Boutique Hotel

Property: Townhouse Boutique Hotel
Address: Schuetzengasse 7, Zurich 8001, Switzerland
Location: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #52 of 139 Hotels in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Townhouse Boutique Hotel 3*
Number of rooms: 25
Official Description (provided by the hotel):
The Townhouse is a small boutique hotel with 23 rooms and 2 spacious junior suites. It is located in the very heart of Zurich, a block away from the main train station where direct services take you to Zurich airport in less than 15 minutes. Upon arrival, you will already notice the difference. Check-in takes place in our living room on the 5th floor. This is also the place where you can relax in comfortable couches, browse through the latest magazines, or help yourself to a drink from our honesty bar. The refrigerator is stocked with healthy snacks and you can make yourself a tasty Italian espresso at the coffee machine. ... more   less 
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