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“Central location - great restaurant”

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Boutique Hotel Helvetia
Ranked #73 of 137 Hotels in Zurich
Reviewed December 30, 2011

I stayed in the Helvetia for one night in December and enjoyed my time there.

Positives
- hotel is very centrally located
- good design, warm homely feel
- comfortable, adequately sized room (we booked into a large room)
- excellent restaurant

On the negative:
- staff are a bit frosty
- rooms tend to get very hot (attention for Summer as there is no airco)

  • Stayed: December 2011, traveled as a couple
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1  Thank FergieBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 - 65 of 126 reviews

Reviewed November 24, 2011

I stayed here based on a friend's recommendation. It is a quick walk from the train station. Decent rooms... a bit too warm so had to open windows but had everything one could need in the room. Was there only for 1 night so did not need anything more. Their restaurant and bar are really buzzy!

For future business trips... will always go back there. It is priced really well compared to some of the chains around the place with a lot worse quality room/service.

  • Stayed: October 2011, traveled on business
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1  Thank s s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

Yet another disappointing boutique hotel experience. Booked this hotel largely because of its location and following a positive review in the Guardian. The location is central but that is the only positive thing about this hotel. On arrival, staff were uninterested - check in staff also run the bar so they find it an inconvenience if you are checking in. Arrived at 4 pm and asked if I could have anything to eat. The bar staff pointed to one remaining sandwich wrapped in cellophane on the bar and said that the kitchen was closed until 6.30 pm. There was no one to help with luggage. The room was clean, but very basic. Most disappointing of all was the fact that there was no air conditioning. Zurich was experiencing a heatwave when I visited. Although the hotel supplied a fan, it was still baking hot, and as the hotel is on a busy intersection, the traffic is noisy if you have the windows open. A very disappointing experience - don't stay here in the summer as no rooms have air conditioning. In fact, come to think of it, dont stay here at all.

  • Stayed: August 2011, traveled on business
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3  Thank Chesham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2011

I stayed in the Hotel Helvetia on my recent trip to Zurich, it's located perfectly in the center of Zurich and has a very nice bar downstairs which has a great atmosphere and a nice range of drinks.

The room are modern, upmarket and clean - they were pretty warm when I stayed and there's no air-con but fans are provided. Opening the windows solves the problem but the trams make a lot of noise even early in the morning so it's best to close them.

Breakfast was really nice and the staff reasonably friendly although a few were a little awkward to deal with over breakfast.

Beware that that they stop serving food after 9pm, we couldn't get a meal when we arrived but the barman rustled something up from the kitchen which was a nice tough.

Room Tip: Make sure you get a fan and a view over the river
See more room tips
  • Stayed: June 2011, traveled on business
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Thank darrenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2011

Beautifully decorated, modern hotel with a lot of flaws for a place with 300-dollar-a-night rooms. I spent one night there and it was an unseasonably hot spring day in Zurich, 30 degrees Celsius. There was no air conditioned in the room, and when I went to the reception to ask - the people in charge of the reception seemed to be the restaurant waiters- first they told me there was nothing to do, and after checking with some manager-looking person on the other side of the bar they told me to look for a fan in the room and plug it in. No fan was to be found.
The TV had no channels other than German-speaking channels, not even the Swiss TV channels in French or Italian, nothing in English. This, according to the reception, was also normal. The shower was temperamental to say the least, with the water going from scalding hot to freezing cold for no apparent reason. When all of this was pointed to the woman at the reception the following morning, she was not even able to offer an apology. Really a pity, as the place is beautiful and in a fantastic location.

Stayed: May 2011, traveled on business
2  Thank Popitamoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 2, 2010

I'm fond of 'design' hotels so the look and feel of the helvetia website really appealed to me, nice design, nice decoration and lovely boutique feel. the bar/restaurant is really lovely, we arrived early and had breakfast whilst our room was being prepared but we were disappointed when we got into the room. i know we booked just a double room rather than a large room but i quite literally couldn't have swung round the proverbial cat if I'd stood in the middle of the room. When you open the door it pretty much touches the bed so moving around the room is a jigsaw puzzle of shuffling yourself and suitcases around to be able to get in and out! the design of the room is lovely and the bathroom was lovely and minimalistic with a fab power shower (check out the pictures) but the size of the room was a MASSIVE disappointment, particularly considering it cost us £170 to stay there!!!!! For the same money in London we'd be getting ourselves something really pretty special.

I'm not sure what happened with the price of the room as at the time of booking the room was £150....the currency conversion when we paid in zurich brought it to £170, so that was irritating!

so high points - beautiful bar, grab yourself a drink there in the evening. lovely interior design and great bathroom. also about a 10min walk from the centre of zurich so nicely located. but the size of the room for the cost of the room really didn't add up - and they couldn't provide us with extra pillows or even tea and coffee making facilities! oh and neither is breakfast included in the cost.

it feels like someone has done a brilliant job of making a bar and then added on some hotel rooms as an after thought. disappointing and we wont be staying there again.

  • Stayed: September 2010, traveled as a couple
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3  Thank Londoner1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2010

As frequent travelers in Zurich from NY, we know the area well- wanted to try something different. Location- best thing about the hotel. If your goal is to see-feel the city= good choice. The rooms are modern and have nice touches (better showers than at home). If parking a car, system with key is very complicated -no place to park car to drop key off. Smaller room over looking the river MUCH more quiet than larger room overlooking busy intersection.

  • Stayed: July 2010, traveled as a couple
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Thank SwissAmerican_2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Boutique Hotel Helvetia

Address: Stauffacherquai 1, Zurich 8004, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #73 of 137 Hotels in Zurich
Price Range: $177 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boutique Hotel Helvetia 3.5*
Number of rooms: 37
Official Description (provided by the hotel):
The Hotel Restaurant Helvetia - the name says it all! Nestled in the heart of Zurich, in one of the most elegant buildings in the city centre, our hotel offers its guests authentic Swiss-style hospitality. Our boutique hotel with its 35 charming rooms and two luxury business apartments in the attic floor is a real jewel nestled in the heart of the city. With a great love for detail, classic art nouveau elements have been combined with a modern interior to create a unique living ambiance. The family-run and individual Helvetia hotel offers a home from home in a globalised world to busy business travellers, city explorers and Zurich lovers alike. The hotel interior was designed by the renowned Zurich interior designers Atelier Zurich. ... more   less 
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