Yet another disappointing boutique hotel experience. Booked this hotel largely because of its location and following a positive review in the Guardian. The location is central but that is the only positive thing about this hotel. On arrival, staff were uninterested - check in staff also run the bar so they find it an inconvenience if you are checking in. Arrived at 4 pm and asked if I could have anything to eat. The bar staff pointed to one remaining sandwich wrapped in cellophane on the bar and said that the kitchen was closed until 6.30 pm. There was no one to help with luggage. The room was clean, but very basic. Most disappointing of all was the fact that there was no air conditioning. Zurich was experiencing a heatwave when I visited. Although the hotel supplied a fan, it was still baking hot, and as the hotel is on a busy intersection, the traffic is noisy if you have the windows open. A very disappointing experience - don't stay here in the summer as no rooms have air conditioning. In fact, come to think of it, dont stay here at all.
- Official Description (provided by the hotel):
- The Hotel Restaurant Helvetia - the name says it all! Nestled in the heart of Zurich, in one of the most elegant buildings in the city centre, our hotel offers its guests authentic Swiss-style hospitality. Our boutique hotel with its 14 charming rooms and two luxury business apartments in the attic floor is a real jewel nestled in the heart of the city. With a great love for detail, classic art nouveau elements have been combined with a modern interior to create a unique living ambiance. The family-run and individual Helvetia hotel offers a home from home in a globalised world to busy business travellers, city explorers and Zurich lovers alike. The hotel interior was designed by the renowned Zurich interior designers Atelier Zurich. ... more less
- Reservation Options:
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