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“Not a Satisfactory Experience”

Carlton Restaurants & Bar
Ranked #96 of 1,892 Restaurants in Zurich
Certificate of Excellence
Cuisines: Swiss, European, Central European
More restaurant details
Restaurant details
Good for: Large groups, Business meetings, Romantic, Special occasions, Bar scene, Families with children
Dining options: Drinks, Late Night, Dinner, Lunch, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Istanbul, Turkey
Level Contributor
542 reviews
222 restaurant reviews
common_n_restaurant_reviews_1bd8 989 helpful votes
“Not a Satisfactory Experience”
2 of 5 bubbles Reviewed November 30, 2011

We went to this restaurant as a group of 30 people for a business lunch. Though we had called them 30 minutes before arrival to confirm once again our reservation, when we arrived on time, there was no one, literally, NO ONE, to greet us neither at the door nor at inside the restaurant. We sat on our own and we had to go to kitchen to let them know we arrived. It was terrible. The service was slow, disorganized: though we had informed them about our protocol table many times, they still continued to serve that table last. Some of the tables were having main course when some others were not even served the starter. As for the food, we had a set menu so, hard to make a general comment: the pumpkin soup was delicious, the chicken as main course too salty to eat, the dessert, comme-çi comme-ça. I am sure there are lot better places in Zurich, so you can pass this one.....

  • Visited November 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank TubaKoseogluOkcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

Visitor rating
    88
    35
    13
    8
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Kusnacht, Switzerland
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“nice people and music but very rude security men!”
2 of 5 bubbles Reviewed April 19, 2011

after work, fun, food, music and dancing but the guards at 12 midnight
becomes agressive and rude to ladies!! Implement your
rules politely to ladies. the guard who told us: get out of here..
was even so proud to behave as such. what a rough security!
from a good hotel in bahnhofstrasse there has been deficiency trainings
to our dismay. never again carlton BAR and DANCING!! sigh!!!

Visited April 2011
Helpful?
1 Thank carlahayek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switzerland
Level Contributor
551 reviews
125 restaurant reviews
common_n_restaurant_reviews_1bd8 540 helpful votes
“Nice atmosphere, great wine selection”
5 of 5 bubbles Reviewed July 25, 2010

The Carlton offers a well known bar, near the banking center in Zurich. The restaurant offers gourmet food and an excellent wine selection. If you plan an event with 10-20 people, ask for the cellar room which offers a special atmosphere. The quality is always good or very good, however the prices are equally at a high level (although within the range as it's in Zurich downtown).

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Culturetraveller12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“dienstag, after-work party!!!”
3 of 5 bubbles Reviewed January 17, 2008

dienstag, after-work party!!!

Helpful?
Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
“Horrible After-Work Partys”
1 of 5 bubbles Reviewed January 11, 2008

Horrible After-Work Partys

Helpful?
1 Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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