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“Terrible night”

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Holiday Inn Zurich Messe
Ranked #65 of 139 Hotels in Zurich
Zurich, Switzerland
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Terrible night”
Reviewed October 5, 2013

It was a terrible night yesterday.. i came with my family after having a tiring trip from turkey i was very shocked to hear that AC is automatically turned off once the outside temperature reach to 19 Degree..

My kid and my wife is sweating on the bed when we ask from the reception guy the awkward reason they gave us is environmental fact. they ask us to open the window our whole night was disturbed can't able to sleep well because on the streets people are drunk some times they shout bus station is down to the hotel every time bus pass and even though some one mobile beeps we can also hear that easily.. i booked this hotel for 4 nights still 3 nights needs to stay .

Room Tip: Kindly book your hotel where you can get a good sleep
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Umair_1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, October 9, 2013
Dear guest,

I am very sorry to hear that you did not feel comfortable during the night. It is true that Zurich is one of Europe’s most environmental friendly cities and the regulations for A/C systems are very strict especially for newer buildings like our hotel. It is forbidden to have an A/C running when the outside temperature is below 19 degree centigrade. Unfortunately there is nothing we can do in this case. You will have the same problem in most of the hotels in Zurich. At the moment outside temperatures are mostly below 19 degree during the day and at night fall down to se timesThe outside temperature during the night is around 10 degree centigrade.

Please accept our sincere apologies but as exlained it is not in our hands to provide A/C at such low temperatures.

Kindest regards,

Michael Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Belfast, United Kingdom
Level Contributor
74 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed September 22, 2013

Stayed at the hotel twice, every time there were no issues or problems. Due to status with IHG loyalty schema I got an upgrade to "executive room" which was of quite interesting and unusual shape of letter C :) The big advantage was a good quality coffee maker.

The interior of the hotel is quite basic, more on HI Express than HI side but there was nothing missing or troublesome.

Room Tip: 413 and 439 are of weird shape but comfortable. Both face trade fair and street so can be troublesom...
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weesky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, October 4, 2013
Dear guest,

Thank you very much for your stay and also for the time you have taken to write a positive review about our Holiday Inn Zürich Messe.

It is with pleasure that w read that you have already stayed twice at our hotel.

We would be very delighted to welcoming you again soon!

Kindest regards,

Michael Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Israel
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 22, 2013

I was in Zurich on business and needed a place to stay near the World Trade Center (WTC) convention hall which is on the outskirts of Zurich.

The Holiday Inn Zurich Messe is relatively close to the WTC so I made a reservation and stayed for four nights. The hotel is a large and convenient business hotel with six floors. The staff at the front desk is friendly, knowledgeable and speaks very good English.

The rooms are spotless and well maintained daily. The bed is very fine and so is the linen, blankets and pillows. Each room has a TV screen with the usual fare of multi-language channels and Wi-Fi is free, albeit at a very slow speed that is sufficient for email. The shower is excellent with a strong current of hot water all day long. The room I had on the fifth floor was very quiet and I slept well – there is relatively no traffic noise at night.

Breakfast is served at the ground floor and is generous with a range of chesses, cold cuts, eggs, bacon, sausages, yogurts, fruit drinks, breads and much more. The waiters during breakfast are a consistently testy bunch and not the most joyful. They are different from the waiters during dinner which are most agreeable – dinner itself at the hotel is good but definitely not remarkable.

The hotel is located about one kilometer from a main street with several very good restaurants and some basic shopping. Travel by tram to the center of Zurich (bahnhofstrasse) takes about twenty minutes.

Disappointing was the lack of attention given to my room request during the reservation process. Although three times I had specifically asked for a room on a high floor without a connecting door, upon arrival I was given a room on the third floor with a connecting door. I had to show the chain of email messages with Holiday Inn Zurich Messe reservation staff to prove myself. Ultimately I was given a room at the fifth floor but still with a connecting door. The hotel reservations had more than ample time to hold a room for me as requested but they did not.

Overall the stay is fine and reasonable with some improvements with staff and reservations in order.

Room Tip: Ask for a room without a connecting door.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spinacia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, October 4, 2013
Dear guest,

Thank you very much for having chosen our hotel for your recent stay in Zurich. We appreciate the positive review and thank you for your compliments.

We are sorry that your request had not been properly fullfilled. Please rest assured that we will have a closer eye on that in the future.

It would be a pleasure to see you again soon at our Holiday Inn Zürich Messe.

Kindest regards,

Michael Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Switzerland
Level Contributor
593 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed September 19, 2013

I have stayed a couple of times at Holiday Inn Zurich Messe and have always been happy with the stay. The hotel is conveniently located by the tram station and it is a 10 min walk to Oerlikon train station (for direct access to the airport and the main train station). Around the station there is also many restaurants. The hotel is fairly new and the facilities are fresh and the ambience is nice. During my most recent stay, the internet was rather slow.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johan6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, October 3, 2013
Dear guest

Thank you very much for your positive review of our Holiday Inn Zürich Messe. We are very happy to hear that you usually enjoy your stay with us and we are also proud that you have already stayed several times with us.

Looking forward to welcoming you again soon at our hotel.

Kindest regards,

Michael Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2013 via mobile

Great value for money and very central to downtown Zurich by tram or bus ; excellent on site parking lot. Very friendly and helpful staff wit good English communication skills.
Cafe informal and relaxed and serving humongous breakfasts with wide choice of foods and beverages.
Will be hotel of choice for next and subsequent visits.!!!

Stayed August 2013, traveled as a couple
Helpful?
2 Thank Gus C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, September 19, 2013
Dear guest,

Thank you very much for your positive review. We are very happy that you have enjoyed your stay with us. We appreciate your positive comments on our staff and are delighted to hear your planning to come back soon!

Kindest regards

Michael Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 11, 2013

Very Comfortable and cosy place. Though not extremely luxurious but it certainly is value for money.The restaurant's serve great pizzas.
The best part is that it is extremely to the tram station.

All in all a great place to stay in.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PRDMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, September 19, 2013
Dear guest,

Thank you very much for your very positive review for our Holiday Inn Zürich Messe. We are very pleased to hear that you have enjoyed your stay.

We would love to host you again on your next trip to Zurich!

Kindest regards

Michael Deutsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roosendaal, The Netherlands
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 25, 2013

The hotel looks very new and modern and materials used are of the highest standards. The room had a nice wooden floor and was spacious. There was a kingsize bed. The breakfast was very nice, but the breakfast room was occupied by Chinese who arrived by 2 busses the evening before. You can reach the hotel via tram from the airport to station Oerlikon Sternen. From there is 10 min walk.
The direct location of the hotel is not very interesting but for an overnight stay this is no problem.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHIZM, General Manager at Holiday Inn Zurich Messe, responded to this review, July 26, 2013
Dear guest,

Thank you very much for your stay with us and for the time you have taken to write down your comments.

We are very happy to hear that you have enjoyed your stay with us. I am sorry that there was a bit of a hassle at breakfast. In the summer months Zurich is very well visited by tourist groups especially from Asia.

We would be very happy to seeing you soon again in our Holiday Inn Zürich Messe.

Best regards from Switzerland!

Michael Deutsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Zurich Messe

Property: Holiday Inn Zurich Messe
Address: Wallisellenstrasse 48, Zurich 8050, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Zurich > Oerlikon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#39 Business Hotel in Zurich
#42 Luxury Hotel in Zurich
#47 Romantic Hotel in Zurich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Zurich Messe 4*
Number of rooms: 164
Official Description (provided by the hotel):
The Holiday Inn Zurich Messe is ideally located between the airport and the city center in an emerging business district. The hotels surroundings are embossed by the pulsating life of Switzerlands most famous concert and music venue hall Hallenstadion as well as the fair ground Messezentrum Zurich with its numerous exhibitions and the musical hall Theater 11 with its events of international appeal. All these top spots are right across the street within a few meters from the Holiday Inn Zurich Messe. Public transportation is conveniently available in front of the hotel with a direct tram which brings you to the city centre in only 17 minutes as well as a tram which brings you to the airport in only 15 minutes. The Holiday Inn Zuerich Messe is a non smoking hotel with an infrastructure of 164 guest rooms, 7 meeting rooms, a restaurant, a bar, a business center, a gym and a parking. All 164 comfortable non smoking rooms are decorated with the latest contemporary design and offer free high speed internet access and wifi as well as tea and coffee making facilities, flat screen tv, a large work desk with ergonomic easy chair, phone with voicemail, air conditioning, safe and hair dryer. Executive rooms are available with additional space, larger beds and extra amenities. ... more   less 
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Also Known As:
Holiday Inn Zurich Messe Hotel
Holiday Inn zürich
zürich Holiday Inn

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