Well done Hotel Hirschen ! We arrived in Zurich incredibly late at night after our flight was delayed and the gentleman at reception was so friendly and helpful, he offered to carry our bags and gave us a large chilled bottle of water to drink (we found out later it was free of charge!) and they had no issues with the fact that our plane was late rendering us 1 1/2 hours later than planned to arrive.
The hotel is very atmospheric! It's foundations are dating Back to the 1100s and the building itself to the 1400s. It's beautifully decorated and the rooms have been recently renovated so they're very comfortable. We had a lovely view over the square. It's well located in the old town only a 5 min walk to the central railway station and a short walk to the Bahnhoffstrasse and the river/lake. Plenty of restaurants and shops around.
The room has been recently renovated. It's simple but comfortable. It has a wardrobe, television, desk with vanity and bedside tables. Very basic but all we needed (it had hand soap!) and much to my delight I could borrow a hair dryer from reception. The drawbacks. We were on the 8th floor which was nice but it got terribly hot in the room! There was a small portable fan by the bed but this only provided a small amount of comfort mainly at night. And in the daytime it was so hot you'd be sweating as soon as you get out of the shower. It needs at least a ceiling fan if not aircon for the hot summer. Another drawback was that in order to keep cool we kept the window open, and it was so noisy outside! Lots of people talking and shouting at all hours of the night, street cleaners noisily passing and the bells on the nearby church seemed to toll on the quarter hour all day and night. I enjoyed listening to the atmospheric noise of Zurich but it proved annoying when it was still going on in the wee hours of the morning when we are trying to sleep.
Free wifi is provided throughout the hotel including your room. It's great in the reception area and dining room but in our room on the 8th floor it was awful! It would let you online for a minute or so then boot you off! Then it would be impossible to pick up the signal. Very irritating. But at least it was free and worked brilliantly in common areas. It works alot better if you have a laptop computer as opposed to a smart phone or tablet.
The breakfast is simple. It's nothing exciting but it's fresh food and it's included in your room rate , and trust me, that will help you in Switzerland. Save yourself 50CHF or more and have breakfast at the hotel. You then have more money to enjoy eating out and other attractions.
I can't speak highly enough of the wonderful staff who took care of us at Hotel Hirschen. Nothing was too much trouble. They are very friendly and helpful with advice on attractions to visit and information about the town. They are very accommodating, they let us sit in the breakfast room enjoying the relaxation even after breakfast had concluded. It's constant service with a smile. What a way to make your guests feel welcome! They all deserve a pat on the back!
In conclusion I can't recommend Hotel Hirschen enough for your stay in Zurich! you'll pay 3 star prices for 4 star service and quality. Definitely stay there!
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