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“A Pleasant Surprise!”

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ibis Winterthur City
Ranked #4 of 14 Hotels in Winterthur
Bergen, Norway
1 review
“A Pleasant Surprise!”
5 of 5 bubbles Reviewed October 9, 2013

My husband and I, along with our twin boys, stayed in a comfortable room at Ibis Winterthur City in August as part of our summer holiday. We are left with nothing but excellent memories from our stay at this hotel! From the moment we checked in until our departure, we were treated with the most hospitable, kind and professional service- far beyond what we expected. The front desk staff were very friendly and helpful, and the food served by friendly and professional staff in the restaurant was delicious. Even the hotel manager, Mr.Kourosch Kangarlou, was very friendly and helpful, which was reflected by all the staff we encountered. This goes to show that with the right person in charge, any run of the mill hotel can surprise beyond expectations.

Needless to say, we highly recommend this hotel. As a side note: over the street is a small shopping complex and nearby is a great park to take your children.

Stayed August 2013, traveled with family
Helpful?
Thank Maren Ronning P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBISWINTERTHUR, Manager at ibis Winterthur City, responded to this review, October 25, 2013
Dear Maren,
Many thanks for your recent stay at the Ibis Winterthur City and for your favourable review.

We are delighted to hear that you had a great time with us and enjoyed the appearance of the comfortable room with its fantastic size as much as the friendliness of our staff. Your feedback is motivation to us to continue our efforts in the same direction, and I will gladly share your remarks with my team.
It would be our pleasure to welcome you back to the Ibis Winterthur City in the near future. Until then we wish you all the best.

Yours sincerely
Kourosch Kangarlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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303 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Oderzo, Italy
1 review
5 of 5 bubbles Reviewed June 2, 2013

Standard of IBIS is known worldwide, so just want to thank again the really super professional welcome of Mr. Sampson Appiah and lovely Ms. Irene.
With their smiles and easy way of approaching in high professional way their customers, they made my "usual" stay in another IBIS a really precious memory.
Gianpaolo

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Gianpaolo_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBISWINTERTHUR, Manager at ibis Winterthur City, responded to this review, August 28, 2013
Dear Guest
Thank you very much for your kind review. Your compliments are much appreciated and a great reward for our team. We are happy to read that you had a pleasant stay at the Ibis Winterthur City and would love to be your host again.
Best regards
Kourosch Kangarlou
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pescia, Italy
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

New building almost in the main City of Winterthur, close to a big shopping center but actually in a very calm residential area. The rooms and the structure in itself are the typical of Ibis style (which I personally like): functional, they offers you everything you may need, plenty of space and very clean. The personnel was very friendly and helpful and the restaurant offers You a small but satisfactory selection of international but above all of Swiss cuisine. The quality of sleeping was very good, calm and tranquility in the night, very good air-conditioning, wonderful beds. The location allows you to visit the City or, to have a relaxing walk in the park on the nearby hill. They have also their own parking.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Runningnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed January 25, 2013

The hotel is conveniently located, close to public transport. The rooms are good and the service is excellent. The restaurant offers some typical swiss recopies.

I recommend it for its exceptional value for money ratio.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAW41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBISWINTERTHUR, Manager at ibis Winterthur City, responded to this review, January 29, 2013
Dear Customer,
Thank you so much for having taken the time to post your review on tripadvisor. I'm most delighted you enjoyed such memorable moments with us I will certainly forward your compliments to my team and I look forward to welcome you back soon. Kind regards, Kourosch Kangarlou, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Schmitten, Schweiz
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 20, 2013

Very nice staff, a comfortable bathroom and an agreable bed made our stay as we had expected it. Breakfast was very tasty and took place in an agreable atmosphere. The price of CHF 148 seemed quite a lot, though.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Windenburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBISWINTERTHUR, Manager at ibis Winterthur City, responded to this review, February 13, 2013
Dear Windenburg
We very much appreciate your comments regarding your stay at the ibis Winterthur City. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Kourosch Kangarlou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Winterthur City

Property: ibis Winterthur City
Address: Bruehlbergstrasse 7, Winterthur 8400, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Winterthur
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Winterthur
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Winterthur City 2*
Number of rooms: 88
Official Description (provided by the hotel):
The entirely non-smoking Ibis Winterthur City hotel is located in a business district, close to museums and only 5 min by car from Winterthur railway station. It has 88 air-conditioned rooms, including 2 adapted for guests with limited mobility. It has aSwiss Bistro restaurant, a terrace, a bar serving snacks 24 hours a day, and free outdoor parking. A meeting room may also be booked. Guests on business trips will appreciate our WiFi Internet access. ... more   less 
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