I spent 2 days at the Royal Plaza Montreux Hotel I was in room 422, a double standard room with a view on the lake.
This hotel is more likely to be a good 3 stars or a 4 stars rather than a 5 stars : maybe Swiss hotel classification is different from other european countries?
The positive points of the hotel :
- A very good location : on the lake's banks, the view on the lake and the mountains is fantastic (if you have a room with a view on the lake). The hotel is also 5/10 min walk from the train station and right next door to Montreux's convention centre.
- The staff at the reception was extremely friendly and helpful, if you need anything, don't hesitate to ask them(train timetable, info on the region, places to go, to eat, ...)
- The room was very clean which is highly appreciated.
- The room is fitted with a large bed which is very comfortable, a good A/C / heating system and a balcony, bathrobes slippers, safe box, ...
- The swimming pool and the Jacuzzi : this space was probably recently renovated as, it looks nice however it is quite cold but hopefully you have the jacuzzi to warm you up
The negative points of the hotel :
- This hotel is getting old and really needs a renovation scheme. the furniture and decoration is out of date, carpet in the corridors and in the room needs to ne changed
- There was always a noise of running water in the room (toilets' leak or heating system's default?) and you can hear the noise everytime the room next door or above use the electric shutters
- The bathroom is too small
- Stains on the walls in the room, paints is cracking at some parts of the walls and is peeling off in the ceiling of the bathroom : this is not the standard you would expect from a 5 stars hotels
- The fitness centre / the spa are too small, there are just a few fitness machines which are not modern and the staff is not welcoming
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