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“Lovely stay in a wonderful location”

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Hotel Royal Plaza Montreux
Ranked #9 of 17 Hotels in Montreux
Reviewed January 1, 2013

We were upgraded from a room we had booked across the road at the Villa Toscane (a connected property) and enjoyed our stay very much. Perfect location right on Lake Geneva; the restaurant door opens on the pedestrian promenade. Very good service, nice room and very clean. The furnishings are a bit older but in very good shape. Decent sized pool with small Jacuzzi as well as saunas and steam baths (separate for men and women). Excellent American breakfast. We will come again. Parking garage was CHF 25.-, okay for Montreux standards.

  • Stayed: December 2012, traveled as a couple
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1  Thank swisstrainwebber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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246 - 252 of 766 reviews

Reviewed December 19, 2012

No Five Star Standard. But I got a Lake View Room Great Experience. Morning It was Really Pleasant .... The Viiew frrom the Room /bed .. Sun Shines on the Snowy mountains...Reflections in the Lake... Ohh... it was wonderful & a Great day starts...

Room Tip: Always Opt for Lake View Rooms
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  • Stayed: March 2012, traveled solo
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1  Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

Stayed here for one night. Location is great (right next to the lake and a short walk to the shops and restaurants) but the hotel itself is tired and dated. I can't possibly imagine how they can call themselves a five star property. My room was clean (I was apparently upgraded to a lake view as I requested a quiet room) but it was anything but quiet. There was a constant hum/clang from the radiators throughout the night. Beds were comfortable but, in typical European fashion, the "king" was two twin beds pushed together - and they kept moving apart when I rolled over. Staff at the desk were very polite and friendly and the bathroom, which appeared to have been newly renovated, was gorgeous - too bad they haven't gotten around to updating the rest.

  • Stayed: November 2012, traveled on business
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1  Thank VH61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

On arrival at the hotel which is only a short distance from the station we were greeted with the words you also like to hear. " we have upgraded you to a suite". The hotel is well situated with fabulous views across the lake. The bedroom was large and very comfortable with a large bathroom, robes and slippers provided. We booked half board and the restaurant was of an excellent swiss standard. The treatments in the spa were expensive but excellent. The only down side of the stay was when we arrived at 9.30 on a Saturday to find that the breakfast had stopped being replenished. It is only a short walk into the centre of Montreux along the promenade at the back of the hotel.

Room Tip: Lake view room makes your stay special
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  • Stayed: November 2012, traveled as a couple
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Thank BarryK58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Really disappointing for a 5 star hotel. the rooms are old, the spa is small, and worst of all, a terrible service. At the reception, everyone was really impolite, and no value for money. 300 chf for a night, when if you add 60 francs more you can go in a REAL 5 star hotel. They need to renovate the hotel and their employees.

  • Stayed: October 2012, traveled as a couple
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2  Thank Paola G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

My parents have stayed in the Royal Plaza over the weekend. We were very happy to have a smiling receptionist David, who has announced that we have had a nice upgrade from the Villa Toscane Standard room to the room overlooking the Lake. I was very happy, because wanted to make this stay really enjoyable for them. C/i was very smooth. We were very frequent guests in the Swimming pool, and the receptionist, Sara was taking care of us as she could. We felt very special and welcome. The breakfast choice was very nice, and the breakfast Maitre d'Hotel was a very customer-centric women, welcoming the guests and making sure that they have everything they need. C/o was very fast. During the stay requests like adaptor and taxi in advance were done very fast and efficient.

Thank you for our great stay! I think, that for those money that you pay, you are getting a great deal!

  • Stayed: November 2012, traveled with family
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Thank Daria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreuxsuissehotels, Responsable relations clients at Hotel Royal Plaza Montreux, responded to this reviewResponded November 18, 2012

Dear Daria,

All our staff join me to say you thank you for your nice comment!
We will be more than happy to welcome you back on your next stay in Montreux.

Best regards from sunny Montreux!

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Reviewed September 26, 2012

After reading some of the negatively reviews, I was a little apprehensive. To my pleasant surprise, our stay at the Hotel Royal Plaza was just the opposite. The Junior Suite was spacious and modern. The bathroom, while not the latest style, was spacious and well appointed. Everything was very clean and comfortable. The breakfast buffet offered a wide choice and our evening meal was very enjoyable. Contrary to other reviews, we found the service to be very friendly and very professional, from check in to the restaurant personnel. The location right on the lake was perfect and the view magnificent. We would book again without hesitation.

Room Tip: Definitely ask for a lakeside room. With the view, you may not wish to leave your balcony.
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  • Stayed: September 2012, traveled as a couple
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1  Thank Avidtraveller2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreuxsuissehotels, Responsable relations clients at Hotel Royal Plaza Montreux, responded to this reviewResponded November 18, 2012

Dear Sirs,

We would like to thank you for your comment about our hotel, we appreciate the time you took to share your impressions.
We are very delighted that you have enjoyed your stay with us and we will be happy to welcome you back on your next trip to Montreux.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Plaza Montreux

Address: avenue Claude Nobs 7, Montreux 1820, Switzerland
Location: Switzerland > Canton of Vaud > Montreux
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 17 Hotels in Montreux
Price Range: $167 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Royal Plaza Montreux 5*
Number of rooms: 146
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