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“Not having a fumoir is a scandal” 4 of 5 bubbles
Review of Fairmont Le Montreux Palace

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Fairmont Le Montreux Palace
Ranked #1 of 17 Hotels in Montreux
Certificate of Excellence
GreenLeadersGold level
Bern, Switzerland
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Not having a fumoir is a scandal”
4 of 5 bubbles Reviewed April 27, 2014

The hotel is lovely and old-fashioned, just as I like it. The staff was very good and the room facing the lake spacious and airy with a little balcony. But beware: if you are noise sensitive you might be disturbed by the sound of the road below. However, closing the balcony door at night solves this problem.
We wanted to have a nightcap in Harry's Bar but the noise levels were much too high and so we left this out. Then we wanted to have a smoke but were told that smoking is only allowed outside. Not being able to smoke inside in a 5 star hotel is totally incomprehensible to us as most 5 star hotels we have visited here in Switzerland either have a fumoir or you are allowed to smoke in certain rooms.
Breakfast was fine but CHF 40 for what was actually on offer (nothing our of the ordinary) was much too expensive.

Room Tip: rooms on the 4th floor
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  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank B W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,380 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (283)
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English first
Gaithersburg, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 17, 2014

My family and I stayed here this past March and found it to be fantastic. The rooms were huge, comfortable, immaculate and, most importantly, connecting! We travel often and though I always request connecting rooms in advance, it is rare that they're actually available upon check-in. The location was great; our rooms had a view overlooking lake. We were able to walk to everything, including Chateau Chillon. The staff was friendly and attentive, without ever being intrusive. We arrived 5 hours prior to the normal check-in time, exhausted from an overnight flight. They set us up in the spa and suggested we nap for an hour or so while they prepared our room, which was exactly what we needed. Our rate included breakfast and was well worth it. There was an abundance of choices and the setting was quite nice, in a very sunny conservatory style room. All in all, it was as close to perfect as I've ever experienced at a hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Allison S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review, April 22, 2014
Dear Allison S,

Thank you very much for taking your time to share your experience in detail and your kind compliments made the entire Fairmont Le Montreux Palace team very happy.

We look forward to welcoming you back soon !

Gisèle Sommer
Executive Assistant to the General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bunbury, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 13, 2014 via mobile

We had an amazing two nights at the Fairmont Le Montreux Palace. The room was outstanding and very comfortable. The spa was lovely, the food was terrific and the staff were exceptional.

A special mention to Jean-Charles who made our stay and my birthday extra special. Thank you.

Rain our entire stay could not dampen our experience. I would definitely recommend this hotel if you're thinking about a stay in Montreux.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dani_Steve_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gisele S, Responsable relations publiques at Fairmont Le Montreux Palace, responded to this review, April 15, 2014
Google Translation
Je tiens à vous remercier d’avoir pris la peine de publier votre avis et je suis ravis d’apprendre que vous avez apprécié votre séjour au Fairmont Le Montreux Palace à l'occasion de votre anniversaire et je ne manquerai pas de transmettre vos commentaires à Jean-Charles.

Cordialement
Gisèle Sommer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed April 12, 2014 via mobile

Stayed for three nights for a conference. The facilities are good, the pool is nice. The views are spectacular. The food was a notch above the norm for a conference venue, but probably wasn't worth the high cost, though a Swiss venue is always going to be pricey. The room was clean, but housekeeping was a bit patchy in terms of leaving towels and bath mats, they seemed to randomly appear and disappear.

Stayed April 2014, traveled on business
Helpful?
Thank Ellen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abuja, Nigeria
1 review
5 of 5 bubbles Reviewed April 11, 2014

Last month I stayed at Fairmont Le Montreux Palace which hosted the Annual Plenary of the Voluntary Principles on Security and Human I had a great time at fantastic and classy hotel, with great ambience, excellence staff and great service delivery!

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Babatunde A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 10, 2014

I should give this hotel 8 stars !!! Great service, breathtaking view, beautiful rooms AND the best breakfast in the world.
The rooms are Swiss clean and spacious. The location is perfect, 10 min. walk from the train station. Lots of shops and boutiques nearby.
We loved everything about this hotel.
I recommend it to everybody.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ilovtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 bubbles Reviewed April 9, 2014

friendly staff and very welcoming best place to stay beautiful view of the mountain, it was easy to locate, the spa facilities and fitness was very top range, The room service was just the cream on the icing, if you looking for a place to relax and waking up with the view of the mountain this the hotel to be

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Olayide B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Le Montreux Palace

Property: Fairmont Le Montreux Palace
Address: avenue Claude Nobs 2, Montreux 1820, Switzerland
Phone Number:
Location: Switzerland > Canton of Vaud > Montreux
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Montreux
#1 Business Hotel in Montreux
#1 Green Hotel in Montreux
#3 Romantic Hotel in Montreux
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Le Montreux Palace 5*
Number of rooms: 235
Official Description (provided by the hotel):
Art Nouveau Hotel set on the shore of Lake Geneva, 300 meters from train station. ... more   less 
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Also Known As:
Fairmont Le Montreux Palace Hotel Montreux
Fairmont Montreux
Le Montreux Palace
Montreux Fairmont

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