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“Excellent staff, comfortable, clean”

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Movenpick Hotel Lausanne
Ranked #8 of 46 Hotels in Lausanne
Certificate of Excellence
GreenLeadersPlatinum level
USA
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Excellent staff, comfortable, clean”
Reviewed July 14, 2013

This hotel markets itself to professionals who come to Lausanne for work purposes, among other things, and the staff clearly make it a priority to facilitate a business class atmosphere. The new wing, which is in the back of the hotel (not facing the lake but some rooms with view of lake) has the advantage of being very clean and comfortable. The Wifi is fast and problem-free, there is an ethernet cable, a comfortable desk to work on and also a balcony with a chair and table. There is mention somewhere of the rain shower and it is very nice.

The hotel is officially smoke-free. The older rooms in the front can still have an overwhelming residual smell of smoke, so if you are sensitive, beware.

I cannot say enough good things about the staff. They were all flawlessly polite, helpful, and professional.

Room Tip: If you are not stuck on a lake-front room, definitely go for a business room in the back.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank goanywherefast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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English first
London, United Kingdom
Level 5 Contributor
81 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 14, 2013

I stayed with my partner at this hotel after a business trip in Lausanne in July. We had a lake view room with a king size bed.

I selected this hotel because of the location, the fact they had an offer on for a percentage off depending on the number of nights you stay, and because I had stayed here before and enjoyed it.

The room was fairly large for a city room and with all mod cons (card entry, USB charging points, etc.) The bed was very comfortable and with nice big pillows, and the bathroom very clean. There was a safe, a TV, and coffee and tea making facilities in the room too.

Air con was also available but it wasn't a great unit compared to other hotels I've stayed in, and didn't feel particularly fierce when you wanted to cool the room down quickly.

Staff on the reception were very friendly and helpful, and booked a table for us at a restaurant in the town centre we wanted to visit. We weren't expecting it, but on check in we also got free Wifi with our stay as we had booked online, which would otherwise have been very expensive. It is worth checking these deals before booking.

We didn't have breakfast as it wasn't included and was just too expensive to justify - CH34 or (CH24 for continental) per person! There are plenty of restaurants nearby and a Migros just round the corner, so there is no need to have it in the hotel. It would do the hotel good to reduce the price of their breakfasts if they want to get more people using it!

The room was cleaned well on a daily basis, the only downside being that I found my electric toothbrush on the floor after one visit and it had broken :( The staff on reception apologised but that was about it. Ah well, it was old anyway :)

So all in all, I would stay here again as it is a very smart hotel with great features. Some reductions in services prices such as wifi and breakfast would be good though.

Room Tip: Ask for a lake view when booking - not too much more expensive than the other rooms, but worth it!
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank flyingporcupine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petah Tiqwa, Israel
Level 5 Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 13, 2013

The hotel is not at the best tourist city (I was there for buisness) but if you want to relax a bit by Geveva lake, it is a good location ib the city. You have just to cross the street and you are at the lake and the metro station is 2 mins walking away.
The room was very clean, the service was amazing, nice and solve any small issue whithin seconds. Nothing was missing on breakfast and everything was freash.

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Yanivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, General Manager at Movenpick Hotel Lausanne, responded to this review, July 14, 2013
Dear Yanivek,

You have made such a good point ! Lausanne is not perceived has a touristic city but Lausanne has so much to offer !!! Nothing comparable to the French Riviery or the beauties of Tel Aviv, to take only a few example, but Lausanne is the perfect place to unwind for a relaxing week-end.

Spending a day cruise to the fabulous Chateau de Chillon with astonishing views on the Lavaux vineyards is a must, as well as a visit of the Olympic Museum, a walk to our 13th Century Cathedrale, enjoying the small city roads where every corner has something to offer... This is Lausanne. Nothing extraordinary but so many enjoyable things to do in and around town.

And where best to stay than the Mövenpick Hotel Lausanne, with superb views over the harbour and the Alps from the Lake View rooms or beneficiating from state-of-the-art technology from our business rooms.

Yes, Lausanne has definitely many things to offer and we look forward to welcoming you again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 12, 2013

This is the second time that I have had the pleasure of staying at this Hotel. It is situated in a perfect location. It is a very short walk from the Olympic Museum, the Ferry Terminal, as well as the metro. One can enjoy very pleasant walks along the Lake. I always rent a car and find the underground public parking garage across the street to be most convenient. Arriving from the US the flights get in rather early in the morning. On arrival at the hotel I was delighted with the news that my room was ready for an early check-in. I was offered a beverage, and I must say that this was very thoughtful. The service at reception was very attentive and pleasant. The room upgrade was most appreciated. Thank you. My room was very clean, very comfortable, great amenities and a wonderful view of Lac Leman. The complimentary WiFi is a definite plus for guests. The breakfast buffet caters for all tastes and the service is very good. Stopping in for a light meal in the little bar "Tchin-Tchin" is a great way to relax. Guests have the choice of sitting inside or on the terrace. I chose to sit inside as I enjoy the very cosy atmosphere. The menu caters for many different pallets. Not forgetting the Movenpick ice-cream menu. All-in-all this hotel delivers exceptionally warm and friendly service from the reception to housekeeping. This is a location that caters for business as well holiday travelers. I will definitely be back.

  • Stayed April 2013, traveled solo
    • Value
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Helpful?
2 Thank Mickey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, General Manager at Movenpick Hotel Lausanne, responded to this review, July 14, 2013
Dear Mickey T,

Thank you for sharing your comments following your recent visit at the Mövenpick Hotel Lausanne.

We are delighted that you enjoyed your stay with us while staying in Lausanne. Your positive comments have been shared with the entires time which thrilled to see that they turned your stay into one of the most enjoyable one.

We all look forward to welcoming you soon again.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 6 Contributor
171 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 7, 2013

Excellent location of the property - situated right on the lakefront ! Its very convenient to travel via metro from the train station. With the lake cruise terminal is just 5 minutes walk away, it was ideal to plan day trips to Montreux and Evian! Also note that the hotel (similar to others in the area) provides welcome card for free travel within Lausanne.

Service was prompt and efficient. They have the provision to use free internet at machines set up in lobby area and they also provide umbrellas at the reception ( in case it is raining).

Room was decent with all the amenities. Little on the smaller side (as expected in Europe) !

Breakfast spread was very good...

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
5 Thank Swathi999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, General Manager at Movenpick Hotel Lausanne, responded to this review, July 8, 2013
Dear Swathi999,

Thank you very much for your comments and feedback following your stay in September 2012.
We are pleased to read that you enjoyed your stay and that our staff and services were to your expectations.

You are right in mentionning the location of the Mövenpick Hotel Lausanne, right on the shore of Lake Geneva, with astonishing views over the harbour and French Alps. This is a real plus for all travelers on vacation that wish to enjoy the beauty such a landscape provides.

We look forward to welcoming you again very soon.

Bes^t regards

C. Kramer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 7, 2013

Enjoyed a wonderful two nights stay in a duplex suite with amazing views of the lake and mountains (go for lake view room in the higher floors). The hotel's location in convenient (in-house parking) and its staff are all very helpful, friendly and efficient, especially the reception staff. The rooms are of good sized and well equipped. Free excellent wi-fi connection is an added bonus and eating a tartar steak is a must. ...

Room Tip: High floor levels, facing the lake of Geneva and the Savoy alps across the lake!
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank Fritz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, General Manager at Movenpick Hotel Lausanne, responded to this review, July 8, 2013
Dear Fritz,

It is always a pleasure to read such positive comments that have been shared with the entire team at the Mövenpick Hotel Lausanne.

We delight in providing only the best of services and we are pleased to see that you stay was a memorable and enjoyable one.

Thank you for sharing your culinary experience when mentioning our Tartar offer. We are actually promoting Tartar and Burgers in our 3 restaurants and customers are delighted to rediscover one of Mövenpick highlights.

Please do not hesitate to visit us again.

With my best regards

C. Kramer
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coimbatore, India
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 26, 2013

Stayed at Hotel Movenpick, Lausanne for 3 days during business visit. The hotel is located at lake front and has a great view from the room. Its easy to reach from Ouchy metro station. The rooms are comfortable and top notch. Complimentary Wi-Fi is a great plus. The ice creams at the restaurant is real yummy and unforgetable. The best part of the stay was Swiss hospitality. When we checked in, Mr Johnny at front desk greeted with a warm big smile and we were treated to tray of best Swiss chocolates and orange juice. Johnny is unexceptionably friendly and has a charming way of introducing the hotel and its features. He made our check-in smooth and helped with all our queries. Pleasant memories of Lausanne.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Panneerselvam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, General Manager at Movenpick Hotel Lausanne, responded to this review, June 27, 2013
Dear Panneerselvam,

Thank you very much for your praise following your recent stay at the Mövenpick Hotel Lausanne.
They have been shared with the entire team, including Johnny at Front Desk.

We are happy to read that your stay as left you pleasant memories and we look forward to welcoming you again very soon.

Best regards from Lausanne

C. Kramer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel Lausanne

Property: Movenpick Hotel Lausanne
Address: avenue de Rhodanie 4, Lausanne 1007, Switzerland
Phone Number:
Location: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Lausanne
#5 Business Hotel in Lausanne
#7 Luxury Hotel in Lausanne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Movenpick Hotel Lausanne 4*
Number of rooms: 337
Official Description (provided by the hotel):
Nestled on the shores of Lake Léman, with astonishing views over the Alps, the Mövenpick Hotel Lausanne is the perfect place to stay while on business or for a vacation. ... more   less 
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Also Known As:
Lausanne Moevenpick Hotel

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