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“Business trip”

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Movenpick Hotel Lausanne
Ranked #7 of 46 Hotels in Lausanne
Certificate of Excellence
GreenLeadersPlatinum level
Bucharest, Romania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Business trip”
3 of 5 bubbles Reviewed January 26, 2013

Stayed there for 2 nights in a standard double room with no view and rather small, but clean and comfortable. The staff is friendly and always ready to help. The location is close to lake Geneva (perfect if you want to take long walks along the lake) and very close to a variety of restaurants and pubs. The hotel is within walking distance from Lausanne gare (aprox 15 mins) or easily accesible either by subway(Ouchy station) or by bus. On the downside, the hotel is pretty pricey as compared to the quality of services provided. Also please be aware by additional services charged (i.e breakfast is charged separately (aprox 34 CHF) / a 100 CHF deposit is required at the begining of the stay) and check if any reimbursements are needed upon leave.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank traveldeedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, February 4, 2013
Dear Guest,

Thank you for your precious feedback following your recent stay with us.

From your comments, I read that your stay with us has not been a memorable one and I regret this. You are right in mentioning our breakfast at CHF 34.00 (served as a buffet with 100 dishes). A continental breakfast is also available for CHF 24.00.

As for the CHF 100.00 deposit, we do effectively request it for all customers not able to provide us with their credit card details, to cover all eventual extras (including restaurants, minibar, telephone...). Of course, we refund this deposit on departure.



I am however pleased to know that you found our staff enjoyable and we all hope to have the pleasure of welcoming you again very soon.

Best regards

JM Berner
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,104 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (152)
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English first
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 23, 2013

Stayed in a standard room - no view and was quite small, but was comfortable for a business trip. Staff at the hotel are lovely, however the gymnasium only has 2 treadmills (but has 4 bikes for some reason), so even at 6am they were in high demand from other people also travelling on business! Make sure you get breakfast included in the room price, as an additional CHF33 for breakfast definitely represents poor value for money (it's not fantastic). Also, bring your own shampoo and shower cap. They only have 'multi-use detergent' and no shower caps at all.

Room Tip: Upgrade from standard if your budget allows it! And request a room on a higher floor.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cazz50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, January 25, 2013
Dear Guest,

Thank you very much for your very valuable comments. We aim to provide all our guests the best of service and I am delighted to read that you enjoyed our staff service while staying with us.

Concerning our gym, with 28 Technogym equipments, we delights in being the largest hotel gym in town. We understand your point of view and are aware that our gym has an enormous success.

As for breakfast, we offer our customers the choice of a Continental or full Buffet breakfast with an average of 100 different dishes. We are sorry to read that you did not find it fantastic.

Shower caps have always been available on request and we are now considering fitting all our bathrooms with them, following your comments. Environmental-friendly shampoo and soap dispensers are displayed. Eco-friendly amenities are also available.

Once again, we wish to thank you for your feedback and we hope to have the pleasure of welcoming you again in our hotel.

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westwood, California
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed January 21, 2013

We stayed here for one night as we were making our way north, and we truly enjoyed it. We booked the deluxe lake view room, and just love the view from our room. The room is spacious for European standard, it has two queen size beds. The room was clean, modern and up to date. The bathroom is modern and clean. The location can't be beat, and the metro is only a few minutes away on foot. The hotel has an underground parking facility. Unfortunately the elevator from the garage to the hotel was out of order at the time. Apart from that, our stay was perfect. The staffs are very warm and friendly, exactly what you would expect from a Swiss hospitality industry.

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
8 Thank Eiffel21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, January 23, 2013
Dear Guest,

Many thanks for your comments.

We are pleased to read that you enjoyed your stay and one of the most beautiful view you can find in this part of the country. Our lake view rooms offer astonishing views on the harbour, the lake and the French Alps !

Thank you for mentioning the lift to the parking. Sadly your visit did correspond to the day when we were upgrading our lifts with better speed, screen displays and new carpet.

We look forward to welcoming you gain very soon.

JM Berner
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Izmir, Turkey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

I have stayed many times in this warm and nice hotel. It is just on the lake of Geneva, and very good to have a long walk along the lake since it is not climbing like everywhere else at central Lausanne. In summer time, the square is very lively and people walks, plays, sits, sings, etc.
The staff at the hotel are very kind and take care of you. In my previous stay I commented about the pillow that was very soft for me. In my last stay, I have seen that they have put the one that I selected last time. The rooms are a little bit Swiss size (relatively small compared with in Turkey), but everything is so arranged that even small details are there. The price is reasonable, there are nice restaurants around and you can take metro to go to centre of Lausanne in max 10 minutes. You don't need to take a taxi here in Lausanne.
Moevenpick Hotel has a very nice restaurant with delicious food, and icecream is perfect there. I like also the breakfast at this hotel with a lot of variety which is not so common for Swiss hotels. The hotel returns every penny you paid with their offereings and service. I am looking for another occasion to stay in this hotel.

Room Tip: My taste is lakeview rooms, which rate slightly higher; but in summer it really pays off.
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  • Stayed November 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
4 Thank Gazzzci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, January 20, 2013
Dear Guest,

Thank you for your precious comments. We are delighted to read that you enjoyed your stay with us and will be delighted to welcome you again for your next visit.

Situated on the shore of Lake Léman, the Mövenpick Hotel Lausanne enjoys the most beautifull location with astonishing views over the harbour and the French Alps.

The staff is trained to offer you the best of services and I am pleased to read that your chosen pillow (from a list of many pillows available) was awaiting from you upon arrival.

We are all looking forward to welcoming you again soon at the Mövenpick Hotel Lausanne.

Best regards

JM Berner
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Samara
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 11, 2013

Spent a week in this property. Was more than satisfied with everything. We lived in a Business room. It is so spacious, modern, fully equiped. Besides, hotel is situated on the embankment and next to metro. So you easily get anywhere you need. And in the summer, it is so cool to walk along the lake and breath fresh air. Location is the best in Lausanne, I guess. And I'm not for the first time in Lausanne. Grab it!

Room Tip: Do not save on and take a Business room instead of standard one. You will enjoy it!
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  • Stayed August 2012, traveled with family
    • Value
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Helpful?
6 Thank Liana25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, January 13, 2013
Dear Guest,

It is a real pleasure to read your positive comments following your stay with us. We are delighted to know that you enjoyed our business rooms which have a real success with all our customers.

We look forward to welcoming you again in our property.

Kind regards

JM Berner
Director of Sales.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed January 2, 2013

I stay at this hotel several times per year. It is convenient out office in Lausanne.
The hotel is convenient and very simple to get to via metro when you arrive by train at the central station.
I find the rooms largely adequate. I have stayed occasionally in the 'new' rooms on the back side of the building , these offer better quality showers, and other amenities. It is worth checking if they are available.
I have been disappointed that the hotel or (chain) does not offer any type of loyalty program. I have stayed here many times but seems there is little benefit to multiple stays

Room Tip: the newly renovated rooms are quite nice
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Cdneurotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, January 7, 2013
Dear Guest,

Thank you very much to making the effort of giving us esteemed feedback following your stays with us.
I am delighted that you like our Business Rooms and all their extra amenities such as walk-in rain shower, balcony and media hub.
You mention that our property does not offer a fidelity program. Since you seem to be a frequent traveler, you might be entitled to specific company rates.

Please do not hesitate to contact me directly should you wish to find out more.

Best regards

JM Berner
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gothenburg, Sweden
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed December 31, 2012

Stayed one night here on the way to Spain. The hotel is very nice and the staff was helpful and friendly at checkin. I was traveling with a baby and a dog which is not always easy, but the room was setup with the baby cod on arrival which was great. I also loved the lake view. Worth paying a little extra for.

Since we couldn't leave the rom we ordered room service and the food was great. Compliments to the kitchen.

Now to some warnings. The hotel garage has a maximium height of 1.85m. it would have been nice to get a heads up before driving down the narrow alley and being forced to back out due to our roof rack. Excusable though. not excusable though was the water temperature when I had a shower later the evening. I had goose bumps once I was finished and had to warm up in bed first. I have read about this in another review and can only back it up. This should be addressed by the hotel.

Room Tip: take the lake view
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank fere0010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moevenpick_Hotel_12, Director of Sales at Movenpick Hotel Lausanne, responded to this review, January 2, 2013
Dear Esteemed Customer,

First of all, the entire management and team wishes you a very happy New Year.
Thank you for forwarding your comments which are always extremely appreciated.
.We surely will look into them and make sure that your next stay with us is a perfect one.

Best regards from Lausanne

JM Berner
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel Lausanne

Property: Movenpick Hotel Lausanne
Address: avenue de Rhodanie 4, Lausanne 1007, Switzerland
Phone Number:
Location: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Lausanne
#5 Business Hotel in Lausanne
#6 Luxury Hotel in Lausanne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Movenpick Hotel Lausanne 4*
Number of rooms: 337
Official Description (provided by the hotel):
Nestled on the shores of Lake Léman, with astonishing views over the Alps, the Mövenpick Hotel Lausanne is the perfect place to stay while on business or for a vacation. ... more   less 
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Also Known As:
Lausanne Moevenpick Hotel

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