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“Good people salvaged our three nights”

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ibis Lausanne Centre
Ranked #9 of 46 Hotels in Lausanne
Certificate of Excellence
GreenLeadersBronze level
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good people salvaged our three nights”
Reviewed November 21, 2013

We reserved a room for three nights in mid November and although the room was spartan the price and location were good.... However, the room had a deodorizing machine going when we unlocked the door and this was our clue that the room was "smoked out"! We tried to change rooms after only one hr in the room but were only offered two single beds or "not possible"! Finally after a little persuasion we were offered a new room for the next day(smokey for one night) and something would be taken off our bill and the staff would move our bags since we were leaving the room early.... It worked perfectly and we were moved from smokey 233 to quiet 204. The front desk staff offered us an espresso and were genuinely sorry for our experience.
The breakfast is adequate and there is some parking on site for 15 Swiss francs per night...
Cheers

Room Tip: Ask for a room off the main street..
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fishnflyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,118 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
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English first
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 18, 2013

We had a quick overnight stay in the Ibis Lausanne Centre and it was great! The room was very clean and comfortable. We took the bus from the train station and it dropped us off at the corner. I don't think I would go back to Lausanne (there wasn't much to do) but if I did, I would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kacit123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBISLAUSANNE, Directeur général at ibis Lausanne Centre, responded to this review, November 23, 2013
Dear guest,

We thank you for your comments after your stay at Ibis Lausanne Centre hotel.

It's always a pleasure to receive a positive feeback from our guests.

Please, rest assured that we will share your comments with our team who do the best to give a good service.

We are sorry that Lausanne didn't give you what you expected coming here.

Once again, we thank you for your comments and we hope to welcome you again one day if Lausanne becomes bigger.

Best regards

Jonathan Del Torchio
Assistant Manager
Hotel Ibis Lausanne Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berne
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 14, 2013

Everything was great. Helpful desk staff. Clean room. Free Lausanne mobilis card made it easy to get around. Had trouble finding Motel using Google maps but we headed wrong dirction ojt of train station. Oops.Free wifi in room.

Stayed November 2013, traveled as a couple
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IBISLAUSANNE, Directeur général at ibis Lausanne Centre, responded to this review, November 23, 2013
Dear guest,

First, we would like to thank you for your comments following your stay at Ibis Lausanne Centre hotel.

Our team give his best everyday to better serve you. Please rest assured that we will share your comments with them.

As you wrote it, we offer Mobilis Card to use all public transports in Lausanne. This card allows to travel everywhere in the city to discover it !

Once again, we thank you for your comments and we hope to welcome you again as soon as possible.

Best regards

Jonathan Del Torchio
Assistant Manager
Hotel Ibis Lausanne Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monaco
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 4, 2013

Well situated hotel, only 5 mn walking minutes from an exhibition centre where teh famous Comptoir de Lausanne takes place. large rooms, very nice bathrooms with very large shower. The staff at the reception is really great and very friendly. I have already been to Lausanne for several business trips and this hotel is really the best price for value. good breakfast buffet. Only snacks in the afternoon but there are small restaurants at walking distance from the hotel. Only 4 bus stops from the main train station.

Room Tip: I had a room on the main road - no noise at all
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  • Stayed September 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank OliMonaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 5 Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 26, 2013

Convenient location, decent neighborhood, very friendly staff, clean rooms, comfortable bed, good breakfast. A recommended place to stay overnight in Lausanne. The AC was a bonus, making the room extremely comfortable despite the weather being quite warm in the city. Not the case with most European hotels.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UncleSlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ibis Lausanne Centre

Property: ibis Lausanne Centre
Address: rue du Maupas 20, Lausanne 1004, Switzerland
Phone Number:
Location: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Lausanne
#4 Green Hotel in Lausanne
#4 Romantic Hotel in Lausanne
#6 Business Hotel in Lausanne
Price Range (Based on Average Rates): $
Hotel Class:2 star — ibis Lausanne Centre 2*
Number of rooms: 125
Official Description (provided by the hotel):
The Hotel ibis Lausanne Centre is 100% non-smoking and is located in the city center just 20 minutes' walk and 5 minutes by bus (no. 3 or 21, St Roch stop) from the CFF train station. The old town, Lake Geneva and the Olympic Museum are 1.9 miles (3 km) away. The hotel has 127 modern, soundproofed and air-conditioned rooms, a 24-hour bar for a spot of relaxation and an undercover private car park with 32 spaces (surcharge, non-reservable). Guests can enjoy free public transport and WIFI. ... more   less 
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Also Known As:
Ibis Lausanne Centre Hotel Lausanne

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