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“Sheer Bliss!”
Review of The Omnia

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The Omnia
Ranked #4 of 110 Hotels in Zermatt
Certificate of Excellence
Reviewed August 2, 2014 via mobile

Arriving was a joy! Our daughter gasped 'WOW' as we entered the rock into what she described as 'very James Bond'!!! The hotel is wonderful in every way, our stunning Omnia III suite has incredible views. Initially we came to see The Matterhorn and relax in a wonderful hotel...next time we will be coming to just BE at The Omnia! The restaurant, food and wine was excellent, our daughter loved the pool and hot tub. We were looked after so well by everyone. The team of people at The Omnia are brilliant, very friendly and just lovely people...a massive part of the fun and the experience we had. We will be back as soon as we can! Thank you for a smashing stay.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 - 218 of 591 reviews

Reviewed July 29, 2014

The Omnia hotel in Zermatt is fantastic in every respect; location, physical beauty; exemplary service! The architecture is an amazing feat, nestled into the mountainside with a James Bond entry through the rock. This is a place you will certainly want to experience and won't want to leave. The amenities are top notch and the staff anticipates your every need and can't do enough for you. We will definitely recommend to our friends and will return.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Beth E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014 via mobile

In the quaint town of Zermatt the Omnia stands out from the rest because of it's clean modern design, yet warm and inviting feel. Upon arrival, we were greeted graciously and the staff remained very helpful and attentive throughout our stay. The rooms are of a high standard with simple and natural decor, (lot's of wood and stone) that creates a unique mountain experience. The breakfast was superb with many things to choose from. If there was one thing that they could consider, it would be the spa area and layout. The main pool unfortunately was very cold considering the temperature outside, and remained empty the entire time I was there. Also, I felt the jacuzzi was not up to the standard of the hotel. Overall an excellent experience and I would highly recommend a visit!

Stayed: July 2014
1  Thank Thomas392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2014

This was our first time to Zermatt so we relied 100% on tripadvisor reviews to choose this hotel, and we weren't disappointed. We stayed in room 'Z' which was a corner suite, and it was stunning. Three balconies all with totally different views, spectacular modern layout, comfy bed and other great amenities.

All the staff were excellent, but especially the reception staff (two women during our stay) were exceptional. For first timers to Zermatt they gave us some great tips about where to go and what to do...and eat.

You must take the time to use the pool, jacuzzi, steam room and sauna, this was a treat after a long day of hiking. Sitting in the jacuzzi with a view of the Matterhorn...amazing!

Breakfast was yummy with a huge selection. Make time for at least one evening meal in the restaurant, it's amazing!

The location of the hotel is perfect, right in the heart of the town and with it's own private lift from street level, so even though the hotel is on the hill you don't need to hike up (if you don't want to).

Amazing hotel, amazing place...we'll be back.

Room Tip: Corner Suite was amazing, room Z
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  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Cameron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilippeClarinval, Manager at The Omnia, responded to this reviewResponded July 23, 2014

Dear Cmurray75

Thank you very much for taking the time to share your experience. I am very grateful that you write so extensively about your stay. Of course we all like to be complimented for a job well done but receiving such a Feedback is particularly pleasing. A big thank you from all of us.

We are excited to having you back whenever your travel plans lead you back to Zermatt.

Yours sincerely
Philippe
Philippe Clarinval
Managing Director
ph.clarinval@the-omnia.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2014

Brochures, reviews, photos - none can adequately portray the experience a traveler has at The Omnia. The location, the architecture, the service, the people - I can go on and on. I will never forget our visit to Zermatt and The Omnia. Returning after 30 years to celebrate our anniversary, Mr Philippe Clarinval - the General Manager, and his staff, welcomed us warmly. Excellent dining experience in the restaurant (dinner and breakfast). The views. The atmosphere. Priceless. For one, I will never forget sitting outside in the spectacular hot tub, gazing at the Matterhorn and listening to the church bells. If you are fortunate enough to visit this magical town, complete the dream by staying at The Omnia - you will neither regret it nor forget it!

Room Tip: Facing the Matterhorn (south)
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  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank BroadOakPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilippeClarinval, Manager at The Omnia, responded to this reviewResponded July 23, 2014

Dear BroadOakPS

Thank you so much for your kind words. I think they sum up your experience here perfectly! I am extremely grateful that you have chosen the Omnia for this trip. A 30 year anniversary is certainly a Milestone and I am happy that you have enjoyed your time at The Omnia. I hope the rest of your trip was equally memorable.

All my best wishes for you both and many more anniversaries to come.

Stay healthy and happy
yours
Philippe

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Reviewed July 18, 2014

Omnia has a spectacular location and an unparalleled degree of service. From the moment you enter the hotel you get a genuine feeling that the staff do their utmost to make you feel a bit special. You are surrounded in an quiet and sober atmosphere. The quality of the interior and the attention to all details is really unique.

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Lars B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilippeClarinval, Manager at The Omnia, responded to this reviewResponded July 23, 2014

Dear Lars

Thank you for taking the time to share your impressions. I am absolutely thrilled that you too, have enjoyed your stay with us at the Omnia. Especially your comment about genuine hospitality is extremely rewarding because we love what we do and how we treat each other here at the Omnia.

I hope to see you again soon.

Yours,
Philippe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

We stayed for 3 nights in a large modern double room which overlooked the town and beautiful mountains. The location is perfect and right near the main street so dining out is easy with lots of restaurants to choose from. Of course you can also dine in at the classy restaurant in the hotel. Staff are particularly helpful and service is 5 star. They even give a quick tidy up again with the turn down service at night and place fluffy doonas on the bed to snuggle up in for a restful sleep. The outdoor spa, indoor pool and many saunas are also a delight after a long mountain hike. We will definitely return to this hotel to enjoy being pampered again. Recommend this hotel highly.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank KDD01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PhilippeClarinval, Manager at The Omnia, responded to this reviewResponded July 23, 2014

Dear KDD01

Thank you very much for your kind review. I still keep fond memories of our talk about down under. It is a pleasure to read that you have enjoyed your stay here among us and it would be a pleasure to have you back soon.

yours sincerely
Philippe

Philippe Clarinval
Managing Director
ph.clarinval@the-omnia.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Omnia

Address: Auf dem Fels, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Zermatt
#2 Luxury Hotel in Zermatt
#4 Spa Hotel in Zermatt
#5 Business Hotel in Zermatt
#10 Family Hotel in Zermatt
Price Range: $666 - $1,813 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Omnia 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
The Omnia Hotel Zermatt
Omnia Zermatt

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