I know this hotel for years and I love it. The difference to other great hotel is the personal touch by the owner Leni and Thomas and there team. It's a family feeling you get there and it's a great spot to celebrate holidays together with friends and family. It's a small garni hotel but the rooms are nice and clean, the suites are bigger and modern with the Swiss Alp chic and a great view of the Matterhorn. It's vey close to the mountain railway and the ski slopes. The spa is small but great and the best of all is the personal touch you get. The lobby is like a alp lounge with a warm and wonderfull feeling. Nothing beets this hotel in Zermatt.