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“A rare, charming treasure at the base of the mystically inspiring Matterhorn!”

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Hotel Sonne Zermatt
Ranked #26 of 110 Hotels in Zermatt
Certificate of Excellence
Basel, Switzerland
Level 4 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A rare, charming treasure at the base of the mystically inspiring Matterhorn!”
Reviewed June 11, 2014

A rare, charming treasure at the base of the mystically inspiring Matterhorn! The hotel staff, service, and facilities were extraordinary! From the ease and responsiveness of internet reservation service, incredibly gracious check-in / concierge / staff, beautiful room, delicious breakfast, fabulously maintained, clean pool and amenities, stunning location, and over-all-above-and-beyond service in every way. Not to mention the surprisingly reasonable price. (The hotel also provides a space to shower and change after check out if you choose to hike, as we did. A terrific amenity for making the most of the day before return journey home.) A beautiful surprise that enhanced our adventures in the Alps. (Note: we also stayed in the Omnia which is 2-3+ times the price, without offering 2-3+ times the benefit.) We will most definitely be returning and recommending the Hotel Sonne to everyone at every opportunity! Thank you Hotel Sonne!

  • Stayed June 2014, traveled as a couple
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Helpful?
Thank SwissCatUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, July 15, 2014
Dear TripAdvisor Member

Thank you very much for such a great Feedback. It was a pleasure, reading, that you enjoyed every Minute here with us. We always try our best, as a Team, then only all together can fullfill a perfect Service. Eventough we are a Family Business, the customer is king and we try the very best, to fullfill every wish!
We really hope to have you have next year. Enjoy the summer time. Sunny regards from the bottom of the Matterhorn
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281 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Boston, Massachusetts
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 4, 2014

My wife and I stayed here in May and had a great time. The hotel is beautiful, very clean and the staff make sure that you enjoy your stay. Hotel owner was a lot of fun and the rest of the staff always made us feel very welcome. Even the morning breakfast was good - try the omelet with fresh herbs. We have stayed at probably hundreds of hotels and this was one of our favorite.

  • Stayed May 2014, traveled as a couple
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Helpful?
1 Thank Lance V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramat Hasharon, Israel
2 reviews
Reviewed April 18, 2014

This was our second trip to Hotel Sonne after staying at this hotel last year.We were very much delighted again.Without doubt I am sure that always when ever I get a chance I will strongly recommend to choose Sonneh Hotel in Zermatt as a prefered,wonderful place to stay and have enjoyable vacation.Great location and abundant delicious food!(Breakfast and Dinner) Needless to say,don't go to any outside restaurant! Very helpful and friendly front desk and staff.Hotel's staff hospitality makes us feel like home.Rooms are fully equipped,T.V excellent as well as other public facilities (state of art gym room,pool,jucuzzy).A very special family hotel with warm welcoming feeling.Thanks to this hotel we left after having again a fantastic stay in Zermatt.

Room Tip: South East side Higher floor
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  • Stayed March 2014, traveled as a couple
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Helpful?
Thank IlanPeleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level 4 Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 10, 2014

This was our 4th trip back to the Hotel Sonne and we were not disappointed. When we arrived it was like seeing old friends again. Nearly all the staff were the same and they all remembered us and made us feel most welcome. Nothing is too much trouble and everything is done with a smile. Rooms are very comfortable, the swimming pool is great after a days skiing and the food is very good. I am sure we will be back for a 5th visit next year!

  • Stayed April 2014, traveled with family
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Helpful?
Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, April 15, 2014
Google Translation
Lieber Simon P.

Wir möchten uns herzlich bei Ihnen für das schöne Feedback bedanken. Es ist schön zu hören, dass Sie Ihren Aufenthalt in vollen Zügen geniessen konnten. Es ist auch für uns immer wieder toll, Euch bei uns zu haben. Schon bald ein Teil der Familie Forster, könnte man fast sagen.
Wir hoffen sehr, dass wir Sie nächstes Jahr wieder bei uns begrüssen dürfen. Wir wünschen Ihnen einen tollen Start in den Frühling und bis ganz bald.
Das Sonne-Team
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Harpenden, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 7, 2014

We were looking for a hotel for a short ski-break in early April and were delighted to have found the Sonne. Everywhere in the hotel, from public areas to the pool and wellness areas to the rooms, is clean and immaculately maintained. Each and every member of staff that we met couldn't be more helpful. The availability of ski passes in the hotel and use of the hotel transport to the ski lifts took the hassle out of the start of the ski day.

  • Stayed April 2014, traveled as a couple
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Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, April 15, 2014
Dear Chris H.

First of all we would like to thank you for such a great Feedback, which is very appreciated. It was a pleasure having you here and we are also happy that you could enjoy your time here with us. We do hope you could return with positive thoughts and with a smile on your face and of course: with new energy.
Once more: thank you so much for everything and we look very much forward to hopefully welcoming you again, next year. We wish you a wonderful start into spring.
The whole Sonne-Team
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uk
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 24, 2014

We stayed in the Hotel Sonne for the first week in March this year and we were not disappointed. Having researched a lot of possibilities in Zermatt the Hotel Sonne had a lot to offer.
The decoration is charming and very cosy and the bedrooms are a good size.
They have a beautiful spa with indoor swimming pool ,and lovely hand painted scenery around it on the walls.
It has 2 Jucuzzis and a wonderful hot tub outside surrounded by snow and icicles hanging from the rocks. Bliss after a hard days skiing, soaking in the hot tub under the stars!
Dinner we felt was rather overpriced and not special so we had bed and breakfast and that way could eat out in the local restaurants. Overall highly recommended.

Room Tip: Best to ask for a high room with balcony and good view; as they all vary.
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  • Stayed March 2014, traveled with family
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Helpful?
Thank angelahancock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, April 15, 2014
Google Translation
Liebe angelahancock

Vielen herzlichen Dank für Ihr Feedback. Schön, dass Sie sich hier bei uns gut erholen konnten. Wir schätzen es sehr, dass Sie sich ein paar Minuten Zeit genommen haben uns zu bewerten. Im März diesen Jahres hatten wir tolle Schneeverhältnisse, was sich auch in unserem Aussenpool gut erkenntlich zeigte! :-)
Es würde uns sehr freuen, Sie auch im nächsten Jahr wieder bei uns willkommen zu heissen und wir werden versuchen, die kleinen negativen Aspekte in positive Aspekte zu verbessern.
Wir wünschen einen schönen Start in den Frühling.
Das Sonne-Team
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Barcelona, Spain
2 reviews
Reviewed March 14, 2014

Hello,

This was my second time staying at Sonne Hotel and there are no words to describe this place. In my arrival I felt the same thing as last time, the welcoming environment, the cosiness of its facilities, the helpful and cheerful staff, and it goes without saying the incredible comfort of my room. When I first stepped into Sonne Hotel, and this amazing feeling came back, I knew I was right to come back to this marvellous place.

Once again I was impressed with the swimming pool area, sauna and the hot open air bathtub. It’s just amazingly beautiful to relax a bit after a skiing day on a hot bathtub with an astonishing view to the mountains covered in snow. It makes me realize how lucky I am sometimes! Just the perfect combination after a beautiful sunny skiing day.

Also every meal was impeccable, with a creative and well executed menu every single day I was excited to know what was waiting for me. Not only the buffet had a great variety of entrances and hot dishes, but also there was always a spectacular selection of main courses.

My room was just heaven, with a view to the mountains and all the comfort it was as Swiss as it can get. I was very impressed with the Wi-Fi connection in it, as well as in the whole Hotel.

One of the things that impressed me the most was one night as I was having dinner one of the members of the Forster family who was also having dinner started to talk with one couple sitting next to them, after a little while there was about 4 or 5 separate tables talking and laughing with each other, suddenly the dining room had the most warmth and welcoming atmosphere I will never forget.

A family Hotel, beautifully located in one of the most charming Zermatt corners. A place that makes it very difficult to leave. I strongly recommend it and I’m already looking forward to coming back next season.

Marcos.

  • Stayed March 2014, traveled solo
    • Value
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Helpful?
Thank Marcos L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Sonne_Zermatt, Manager at Hotel Sonne Zermatt, responded to this review, March 15, 2014
Dear Marcos L.

What a fantastic Feedback, thank you very much for the amazing Feedback. It was a real pleasure reading it. We are very happy, you felt this way visiting us for the second time.

We will also Transfer your Feedback to our staff, because it was the whole Team, not just us as a Family. Without our staff, the sonne-Team, we would not be where we are right now.

As you mentionde: Our spot is unique: calm, cosy and still very fast in the village Center. We really hope to welcoming you back next year. And who knows; probably even in Summer! I am sure you would love it.

Thank you very much for sending us a Feedback. We really do appreciate. The whole Family wishes you a wonderful time and we look Forward to your "third visit". All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sonne Zermatt

Property: Hotel Sonne Zermatt
Address: Metzggasse 35 | Postfach 121, Zermatt 3920, Switzerland
Phone Number:
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 110 Hotels in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Sonne Zermatt 4*
Number of rooms: 43
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