We stayed there for 5 days. Whilst there are many hotels within Zermatt of the same rating, I get the feeling this is quite special as Family Forster are extremely caring and friendly people. They certainly know how to make you feel welcome and it made our stay that more enjoyable.
We actually live in Switzerland and this certainly rates in the top 5 hotels we have stayed.
Furthermore they cater for dogs as well. Our dog is not small, 50 kgs Bernese Mountain Dog (Benner Sennunhund), every morning he got a treat from the kitchen.
Extremely warm atmosphere, hospitable and welcoming owners would definately stay there.
Location wise, it is a little walk up hill from the town centre but only 5 mins, the hotel makes up for that.
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