In this hotel everything is almost very good. There is always something missing to make it very good.
The stuff is friendly - but bit stingy. We had two rooms but got only one hotel give away (lips treatment lipstick), though they had our rooms free on the day we left we were charged CHF 50 for each hour of late checkout.
The rooms are nice - but missing a heated rack in the bathroom to dry the towels or wet bathing suits.
The ski room is convenient - but missing a phone to contact the front desk.
The room is made up for the night - but they forget to lay out the bed side mattress.
There are bathroom soap and shampoo - but there is no conditioner.
I stayed in a number of the same level hotels in Zermatt and there it always felt that you are getting "something extra" here always "something less".
One thing is really great - it's location and the room view to the Matterhorn. .
- Official Description (provided by the hotel):
- The Hotel National is conveniently located in the centre of Zermatt, right across from the Sunnegga Ski Lift and only a 5-minute walk from the train station. As the only one in Zermatt, our hotel offers exclusively south-facing rooms with balcony or a terrace in every room. The large majority of rooms also offers a spectacular view on the Matterhorn. All rooms are comfortably furnished and equipped with twin size beds, bathroom with shower-bathtub, 42"HD TV with radio, bathrobe and slippers, bathroom amenities, Nespresso coffee and tea bar, mini bar, telephone, Wi-Fi. Culinary, the National Restaurant offers true Swiss Cuisine. At breakfast fresh regional products await the guests. In the evening, you have the choice between à la carte dishes, a daily alternating Swiss Menu or an unique Cheese Experience served in the separate traditional Stuebli Restaurant. During the day and evening, the Cosy Bar invites to linger, relish a piece of cake, a light bar snack or of course enjoy a drink. For your well-being, a gorgeous wellness area is at your disposal. Within 360 square meters it offers indoor swimming pool 60 square meters sauna, steam sauna, grottoes and more. The Spa Team offers a vast range of relaxing and sport massages, as well as beauty treatments. For the sporty guest the hotel also offers a well-equipped fitness room with TV, as well as a solarium. ... more less
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- Also Known As:
- National Hotel Zermatt