We were in Zermatt for one night only, and glad we stayed at this hotel.
We did some research online on the cheapest rate they offer before we arrived, so we had a figure in mind when we walked in asking for a room. Initial quote from their staff was CHF100 more than that figure so we mentioned the website and the price we saw, and they duly matched (saving us CHF100!). So, it's really worth doing your research and bargaining if needed. Note though that we went there during the quieter season in mid-week.
Like many other reviewers, we were "upgraded" to a room with a view of the Matterhorn. The weather was horrible on the day we arrived, so I thought nothing of this upgrade (as we couldn't even see past buildings a few blocks from us), but when we woke up the next morning where the sky was clear, the view of the Matterhorn was quite stunning.
Hotel's location is good - only a few minutes walk from the train station (complimentary taxi if you're feeling lazy) - but it's away from the main street and it's quiet. The room is very clean, and warm (important for Zermatt!). Contemporary simple design. Free wi-fi in room. Great bathroom facilities. Breakfast was decent - good food and nice restaurant area. Staff were friendly. Spa and massage center if you fancy, but we didn't try.
There was one small incident that made the stay not 100% perfect. The staff told us they serve free cakes and drinks everyday at 3pm for the guests, so we went down after checking in to the room for a little bit of refreshment. However when the drinks arrived the waitress said it's only the cakes that are free not the drinks, and asked us to pay. We declined, as we even double checked with the staff who initially told us about this, but the waitress was still very polite and took the drinks away without fuss. We just thought, for the money we're paying, they shouldn't insist on charging for a little hot drink like that, even if it was a case of "lots in translation".
Overall, however, I would highly recommend this hotel to everyone.
- Official Description (provided by the hotel):
- ..Welcome to a magical place! Hotel Mirabeau is a third generation family owned and managed property in Zermatt, Switzerland. The hotel is located in the calmer part of the town, with a majestic view on the Matterhorn and the surrounding Michabel Mountains. With our restaurant ZerMatta, and the 15 points Gault Milliau and Michelin featured gastronomic restaurant Corbeau d'Or as well as our bar and the Joseph's Wine Lounge our guests can enjoy fantastic Food and Wine - the fine art of living. The design of our two buildings is stylish yet alpin and our mountain spa features several saunas, steam baths and relaxation rooms, a newly build pool and jacuzzi as well as a large array of treatments; from couple wine-therapy to chocolate massages. ... more less
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- Also Known As:
- Mirabeau Hotel Zermatt