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All reviews kids club train station outdoor pool wonderful spa half board a family run hotel spacious room breakfast and dinner ski holiday stayed nights perfect view sauna babysitting matterhorn plush winter furnishings
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43 - 48 of 467 reviews
Reviewed July 10, 2018 via mobile

We were advised by our tour organiser that we would be picked up at the station and only advise hotel if our schedule changed. No one met us. They came after we waited then phoned.
Our “Matterhorn view room” was on the first floor, only had a view of Chalet opposite. After expressing my disappointment at reception they offered us a room in third floor which you could see the Matterhorn over the Chalet roof now. Much better and worth the extra cost. Then we could not find anyone to serve us a predinner drink in lounge. Managed to contact reception by phone and they sent a waitress.
After that things definitely improved. Fabulous dinner at their restaurant, lovely pool and spa area. Clean and comfortable.
Good advice on walks from reception. I would recommend this place overall.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank Lynne690
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2018 via mobile

Lovely visit to a warm family style hotel with a Matterhorn view from the sunny front garden. Room 304 also has a beautiful view of the famous mountain. Multilingual staff, delicious meals served in a quiet and elegant restaurant. After a long day hiking, the spas and pools are very welcome and very clean. Highly recommended.

Date of stay: June 2018
Trip type: Traveled with family
Thank Hugoandlee
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2018 via mobile

In the bustling town of Zermatt there are many hotels and guesthouses for the thriving skiing population as well as for those like us who come to view the majesty of the Alps. The hotel La Ginabelle holds it’s head up proudly in the midst of this vital Industry as a welcoming and comfortable hotel with spacious rooms, elegantly beautiful dining areas, and a professional and caring staff who do their utmost to make your stay comfortable and enjoyable. Requests are dealt with promptly and with a smile.
Breakfast is generous and with a lovely array of choices. Your private table with name badge set aside for you a very nice touch. They will prepare the same table for you for dinner should you desire.
Around the hotel the decor is tasteful and elegant and had an Easter theme during our visit with bunnies, chickens and beautifully decorated eggs in delightful arrangements.
Complimentary coffee and homemade cake are prepared for afternoon tea in the bar as another extra service.
There is a heated indoor/outdoor pool and a massage, spa and beauty treatment available in house. A lovely hotel!

Date of stay: April 2018
Trip type: Traveled as a couple
1  Thank jamescL8698OG
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2018

We visited Hotel La Ginabelle the first year they opened in 1992 (Trip Advisor wouldn't let me pick a year before April 2017) and spent a fabulous week in spectacular Zermatt! We returned in 1993, and swore we'd find a way back. Now living in the United States, we've spent several weeks at the sister resort (Snowbird Utah). The snow is WAY better in almost every way, but the service, accommodations, food, spa, and LUXURY were still the best we've ever had! My wife and I have outfitted our home to match the style (still sleep with a big, down duvet on our bed in the winter!). We loved the twin hot tubs and waterfall, the steam and ice baths and sauna.

Date of stay: April 2017
Thank sfbdmd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2018

I really liked the hotel, spending 5 days there with my 2 daughters. Positives - the location is good, a 2 minutes walk from the funicular and directly opposite the green line bus stops to the lifts towards a Cervinia. The food was excellent (proper restaurant standard) and the half board package good value in this expensive resort. The spa facilities were great with indoor/outdoor pool, sauna, jacuzzi and steam room. Issues - the bedrooms were so hot we needed to ave the windows open, the design is quite “traditional” which you either like or don’t (look at the photos). Overall - this is a family run hotel and it shows, all the staff were great, attentive and friendly. The owners are around every day and seem to genuinely care.

Room tip: The apartments are useful for a family. 2 separate rooms but small hall which can be left open.
Date of stay: February 2018
Trip type: Traveled with family
Thank Mark W
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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