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All reviews kids club train station outdoor pool wonderful spa half board a family run hotel spacious room breakfast and dinner ski holiday stayed nights perfect view sauna babysitting matterhorn plush winter furnishings
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Reviewed August 20, 2016

We spent two nights here at the conclusion of our Haute Route Hike and found the accommodations and food very fine. The room was comfortable and spacious, with a balcony that afforded a lovely view of the town and the Matterhorn when the clouds dispersed.

The restaurant, in a wood clad restaurant with belle époque details was luxurious. The food was excellent and the service top notch. Unfortunately, we did not have time to enjoy the spa, because our time was limited and the mountains beckoned!

Zermatt is a car-free zone, but the hotel provided friendly and quick electric car shuttle to the train station that took only 5 minutes.

Note this hotel does not provide washcloths (flannels) nor shampoo and conditioner. As is the trend in becoming more "green," they provide a bottle with all purpose wash for the sink and in the shower/tub.

There are many fine hotels in Zermatt, and many closer to the bustling center of town. I enjoyed the Ginabelle and would return in a heartbeat!

Room tip: ask for a room with a balcony and view of the matterhorn
Date of stay: August 2016
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Tracey S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fam_Abgottspon, Inhaber at Resort La Ginabelle, responded to this reviewResponded August 22, 2016

Dear guests, - we thank you very much for your excellent evaluation. We are very happy to hear you passend an unforgettable stay with us. We are a bit surprised about your remark concerning the washcloths. All our bathroom are equipped with two towels, two facecloths and two large bath towels. As you write the hotels are turning more and more "green". Shampoo, soap and conditioner are provided in dispensers in the shower and the washbasin. Otherwise if you like the traditional flasks we put them at disposal to the clients. Unfortunalty you missed our top highlight the SPA. Mayby next time! -Sincerely yours, - Hotel La Ginabelle, - Fam. Abgottspon - Schell and staff.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2016

We had 4 nights here on a trip through Switzerland. It is exceedingly well presented and very comfortable, but still at the cutting edge. They have an exceptional Kitchen and the food was presented and prepared perfectly. Staff were very professional and beautifully turned out and nothing was too much trouble. There is the Sauna/steam room suite and lovely indoor/outdoor pool, Kiddies room/club. Nice gardens. And the view of the Matterhorn!! It is in a quiet location (electric vehicles only in Zermatt) and the ambiance is welcoming and relaxed. Lovely dining room makes it worth dressing up. Good selection of food and wines. I do not eat meat and this did not cause a moment's concern - the fish and vegetable dishes were lovely to look at and even better to eat. The Abgottspon Schell's know how to look after their guests.

Room tip: Anything with a balcony adds to the joy of your stay
Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank steveandgerry
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fam_Abgottspon, Inhaber at Resort La Ginabelle, responded to this reviewResponded August 20, 2016

Dear guests, - we thank you very much for your excellent comment about your stay in our hotel. To offer always the best and convenient service for our guests such as meatless menus or food allergy is one of our daily subjects. We have been very succesfull by serving according your desires. At at glance you are mentioning all our assets, which are making the guests to return often to our hotel. All this values are worth it. All this assets are only possible to creat to our customers with the cooperation together with our lovely staff! We would be very proud to see you again during a future stay with us! - Sincerely yours Hotel La Ginabelle, - Fam. Abgottspon - Schell and staff.

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Reviewed August 15, 2016

We stayed at La Ginabelle for our honeymoon and we had a fantastic time. To begin with we were upgraded to a better room with a view of the Matterhorn. The rooms were clean, spacious and comfortable. The hotel restaurant was excellent, from breakfast to diner. The spa was also a big plus, with several massage offers (we used the couple offer) and a very nice combination of pools, jacuzzi, sauna and steam room. All in all, this was a perfect hotel for a trip to the mountain, and we can only imagine how it would be during the winter! Many thanks to the Ginabelle staff for an amazing week!

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Adrien C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fam_Abgottspon, Inhaber at Resort La Ginabelle, responded to this reviewResponded August 19, 2016

Dear Adrien, - we thank you very much for your excellent comment about your stay with us. We are very pleased to hear we met your expectations. Specially concerning your honeymoon! The entire satisfaction of our guests is our daily motivation. We would be happy to see you again, maybe one day with your family. - Sincerely yours, - Hotel La Ginabelle, - Fam. Abgottspon - Schell and staff.

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Reviewed August 7, 2016

Comfortable hotel with friendly staff. We were met at the station and transferred straight to the hotel. The room was excellent with a fantastic view of the Matterhorn and the spa was great for relaxing after a days walking.

Date of stay: July 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank coaleywood
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fam_Abgottspon, Manager at Resort La Ginabelle, responded to this reviewResponded August 10, 2016

Dear guests, - we thank you very much for your comment and your excellent accolade about your stay in our hotel. We are very pleased to hear you spend a fantastic stay with us and especially we convinced you with our leading SPA! We would be very proud to welcome you during your next stay in Zermatt and remain, - Sincerely yours, - Hotel La Ginabelle Zermatt, - Fam. Abgottspon - Schell and staff.

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Reviewed July 31, 2016 via mobile

Found a good offer on the web after looking carefully at the quality of the spa. Correct choice. The room is simple but robust, good mattress, quite, good position. The SPA is awesome. Whirlpool both indoor and outdoor is a great plus, and the variety of saunas and steam baths are very well maintained.
Suggested!!

Date of stay: July 2016
Trip type: Traveled solo
2  Thank SimoneM83
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fam_Abgottspon, Owner at Resort La Ginabelle, responded to this reviewResponded August 10, 2016

Dear guests, - we thank you very much for your comment concerning your stay with us. We are very happy to hear you found your correct choice. That's right the SPA ist one of our assets, - among others and unbeatable in Zermatt! We would be very happy to welcome you for an other visite with us! - Sincerely yours, - Hotel La Ginabelle Zermatt, - Fam. Abgottspon - Schell and staff.

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