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“Hiking in Zermatt”
Review of Hotel La Ginabelle

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Hotel La Ginabelle
Ranked #31 of 109 Hotels in Zermatt
Certificate of Excellence
Basel, Switzerland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hiking in Zermatt”
Reviewed August 5, 2013

We stayed here over the Swiss National Holiday and it was a lovely experience. The staff were super friendly and always accommodating. The breakfast was nice and the dinner was excellent. We would recommend staying here anytime out of the year.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
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    12
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    2
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124
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
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English first
Mumbai (Bombay), India
Level Contributor
68 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed June 9, 2013 via mobile

We stayed there for a overnight trip from Zurich, with our two children. The priced we paid for a room which sleeps 4, was 430 CHF. That price is for Half board, ie, it includes the cost of a dinner for four. The dinner was truly a fine dining experience ( you pay only for the wine, which is priced reasonably). It's a proper 4 course meal with a set menu, but a lot of flexibility. On its own I would expect to 200CHF for that dinner alone. So you do the math about why the hotel is good value. The breakfast was fabulous too.

The room was spacious and comes with free and fast Wi-fi. The room had a balcony with a stunning view of the Matterhorn. The hotel is right along the river and you can go for a lovely walk along the river.

They service the room twice and pick you up in a shuttle from the station (3-4 mins) if you inform them about your arrival. That alone would save you 18 CHF.

The best part of all is the smiling and thoughtful service. They had a toddler sized bathrobe ready in the room for our youngest. And a baby chair ready for her at the dining hall when we went there for dinner and breakfast. Amazing stay .

  • Stayed June 2013
    • Value
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Helpful?
Thank SidSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kaiserslautern
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 20, 2013

My 7-year-old son and I took a flash trip to Zermatt. I chose La Ginabell because it was kid friendly and we were not disappointed. The indoor/outdoor pool was a big hit and a good thing as it was rainy for the first part of the stay. The staff was friendly and responsive - oops Dad forgot son's toothbrush. Breakfast was very nice and we had one dinner at the restaurant which was good as well. The porter got us to the train station in minutes flat to catch the train.

The downsides were minor: room a bit small (but very nice); it is fairly expensive (= Switzerland);

Bottom line: we would happily come back for a family stay in Zermatt.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Booker30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
Reviewed May 7, 2013

We had a great time. Location is excellent, quality of service coupled with excellent standard of rooms and facilities makes this a really first class hotel. This is in comparison to the 5 star hotels we have here in UAE Abu Dhabi and Dubai. Hence it was a very pleasant surprise that La Ginabelle met the same level of service. Definitely going back next year.

Room Tip: All the rooms are good!
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank pgboris p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 5, 2013

This family run hotel was the perfect place to stay for our ski vacation. The staff is very accomodating, professional, and truly eager to ensure that your stay will be top rate. Everywhere in Zermatt is over the top expensive, but we feel that that rate the we paid, which included sit down dinner and full buffet breakfast was solid value for money. Don't expect an over the top hotel like the massive ones in the middle of town, but rather a very elegant hotel with character that is very easy to feel comfortable in. The spa area is perfect with the indoor/outdoor pool. Everything is clean; don't be surprised by the tiny rooms -- typical Switzerland. Probably the best feature of the hotel is its location. The free bus stop is right across the street, and the walk to the nearest mountain access point is less than 2 minutes away with skis in hand. Thanks for everything!!! We were well taken care of.

Room Tip: Open the windows immediately. There is no A/C in the older part of the hotel
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank MikeyB1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
1 review
Reviewed March 28, 2013

Great hotel with nice rooms, great food, helpfull and friendly staff, very nice spa and swimming pool. Practical situated near lifts, shops etc. Perfect hotel for families as well as for couples!
The wifi is not the best, but thats all.

  • Stayed April 2012
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank BendikWeider1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geel, Antwerpen, Belgium
Level Contributor
3 reviews
Reviewed February 25, 2013

Very good hotel, great food, lovely rooms! Children are more than welcome. The pool (SPA)was beautiful. Definitely recommended for the family, we will certainly go back. The afternoon tea was great, also the bar was super. The service was TOP, even the owner helped in the kitchen, desk, ...! 1 small thing the WIFI was not working good in the restaurant, we used the wifi as a babyphone. For the rest it was great.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel La Ginabelle

Property: Hotel La Ginabelle
Address: Vispastrasse 52, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool
Hotel Style:
Ranked #31 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel La Ginabelle 4.5*
Number of rooms: 45
Official Description (provided by the hotel):
Every Season our guests enjoy the overall recovery and relaxation. Our strength is to make your holiday experience a unique dream. With us you will not only fill up with joie de vivre but also feel at home during your vacation. Families and single traveling couples will feel comfortable likewise at Hotel “La Ginabelle”. The jewel of the house is our new vitality world. Besides the in and outdoor "good mood fun pool" with the various water attractions, herb bath, finnish sauna, salt water steam bath, infrared sauna, tropical shower and relaxation room with water beds, the "La Ginabelle" offers its guests a wide range of beauty and other treatments. And additional reasons to visit us are the quiet but central location of the hotel – 2 minutes walking distance to the mountain railway and the valley descent; the outstanding gourmet cuisine, family and children friendliness and the high quality equipment and furnishing of our hotel. Your host, the Abgottspon-Schell family and staff are looking forward to welcoming you soon at the "La Ginabelle". ... more   less 
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