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All reviews train station excellent location junior suite ski room swimming pool the main street spa area very nice hotel visit zermatt breakfast buffet sitting area thoroughly enjoyed our stay highly recommend this hotel great room convenient location wonderful stay great view
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Reviewed February 5, 2017

We had a wonderful stay in Zermatt.
We stayed in one of the suites, a good size and spacious living area, with great view of the Matterhorn. Staff are good and helpful. Hotel is at good Location, just 2 min walk to Train station and Ski bus terminal.

Room tip: Good Location, 2 min walk to Train station and Ski bus terminal
Date of stay: January 2017
  • Trip type: Traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank tracykwok412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex Jr P, Manager at Schlosshotel Life & Style, responded to this reviewResponded February 16, 2017

Dear tracykwok412
Thank you very much for your fantastic review about the Schlosshotel.
It is a pleasure to hear that you enjoyed your stay in the mountains and liked your suite and its view, the staff and our location.
We would be happy to welcome you again in the future. Your Schlosshotel-Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2017

The suite is like home. Spacious, fire place, great kitchen, sunny side balcony. We had a great stay. Located next to the train station and ski bus, quiet (no noise), charming lobby. Wonderful staff. And Zermatt is a lovely resort. Our favorite.

Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank MichaelPilarczyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex Jr P, Manager at Schlosshotel Life & Style, responded to this reviewResponded February 16, 2017

Dear MichaelPilarczyk
Thank you very much for your amazing review about the Schlosshotel.
We are pleased to hear that you enjoyed your stay with us, were happy with your luxury suite and liked our quiet location, the lobby and the staff.
It would be a pleasure to welcome you back with us again in the future. Your Schlosshotel-Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 29, 2017

We had a wondeful stay in Zermatt. Our room was a good size with spectacular views of the Matterhorn (amazing). The room was clean and we really loved the pool area lovely way to relax after a busy day exploring beautiful Zermatt.
Staff were good and the sitting area downstairs was a nice way to have a drink and enjoy the fire.

Room tip: Get a view of Matterhorn
Date of stay: January 2017
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank 698kazza1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex Jr P, Manager at Schlosshotel Life & Style, responded to this reviewResponded February 8, 2017

Dear 698kazza1964
Thank you very much for your wonderful review about the Schlosshotel.
We are really happy to hear that you enjoyed your stay with us and liked your room with the great view of the Matterhorn, our spa area and the lobby with the fire place.
It would be a great pleasure to welcome you again in the future. Your Schlosshotel-Team

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Reviewed January 24, 2017

We stayed in one of the suites. Two bed rooms, two bath rooms and a spacious living room. The room had a great view of the Matterhorn. The service was impeccable and very personal. We got the feeling that most of the guests were regulars. And we can appreciate why. This is a place to come back to.

Date of stay: January 2017
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank Heggem50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex Jr P, Manager at Schlosshotel Life & Style, responded to this reviewResponded February 2, 2017

Dear Heggem50
Thank you very much for your amazing review about the Schlosshotel.
We are really happy to hear that you enjoyed your stay with us and liked the rustic family suite, our personal service and atmosphere and felt comfortable at our hotel.
It would be a great pleasure to welcome you again in the future. Your Schlosshotel-Team

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Reviewed January 23, 2017

Stayed for a week with family in this perfect little hotel. The staff were absolutely wonderful, the pool setup was very good and our room itself was amazing. We stayed in summer but would definitely love to return in winter sometime and do some skiing!!

Date of stay: July 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank JeffandPolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alex Jr P, Manager at Schlosshotel Life & Style, responded to this reviewResponded January 27, 2017

Dear JeffandPolly
Thank you very much for your wonderful review about the Schlosshotel.
We are really pleased to hear that you enjoyed your stay with us and had a nice and relaxing week with your family.
It would be a great pleasure to welcome you back with us, in summer or winter. Your Schlosshotel-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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