The stay was good overall, although I found it on the expensive side for what it was. The Spa, breakfast and dinner and cozy common areas saved its 4 stars, as they are excellent. Pluses: Immaculately clean Very friendly staff Super cozy, mountain chic common areas Fun bar with lots of options. Spa was new and modern and very very nice. View: from my bed (lying down) i could see the Matterhorn - what a treat!!!Breakfast was awesome and had everything you could think of! Cooking your own egg was kind of fun too. The breads were fantastic. Dinner options looked excellent (we didn't dine in the hotel unfortunately). Negatives: For as great as the common areas and Spa/wellness area were, our ROOM was stuck in a typicaly 1980's Swiss alpine village time warp...Yes, it was immaculate, but it was tired and dowdy. The view to the Matterhorn saved it...and its 4 stars. The rest of the hotel was great, but they need to speed up the renovation. It seems as though they have built a whole new wing onto the old traditional part. The weird thing (although I'm nto quite sure) is that it appears that the best views to the Matterhorn are in the older "traditional" rooms, as the new part is behind the traditional part so I can't imagien they have the same views. As weird as it sounds, the hotel is very nice and the service is very friendly and warm, so you can't go wrong here...but do try and skip the "traditional" rooms...and hopefully the views are as good from the new side. And the beds were super annoying: made up of two twin beds shoved together...I basically slept in the crack both nights...
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- Also Known As:
- Europe Hotel Zermatt
- Europe Hotel And Spa