We stayed at the Mont Cervin for Easter for a family skiing trip, my second visit to the hotel in 4 years and once again I was impressed with the excellent staff and the hotel facilities.
We had a twin room with an extra put up bed for my mother, 8 year old niece and me with a view of the Matterhorn and village. We had plenty of room and as expected it was very clean had a fully stocked mini bar, bathroom accessorise, hairdryers, fluffy bed robes, slippers and very ample wardrobe space. You also get a welcome spread of fruit, champagne, nuts and chocolate.
The hotel provides an excellent breakfast with egg chief, juices, cereal, fruit, breads, pastries and hot options. The pool is wonderful with the option to swim indoors or outside. I highly recommend having a hot Jacuzzi outside while surrounded by the snow.
Dinner is wonderful and each night we would sit in the bar with the children listening to the pianist and singer. Being right in the centre of the village is an excellent location to access all the restaurants and pub but dose mean it’s a longer walk to the ski lifts.
Being Easter each guest received an Easter bunny from the owners, Karin & Kevin Kunz (Swiss chocolate need I say more) and they organised an Easter egg hunt for the children. My nieces however where dragged to church with their Grandma so missed the hunt, but as the staff had heard their dismay they made sure 2 bunnies where waiting for them when we got back. It is these additional touches which make the hotel friendly family feel.
The hotel closed to refurbish the days after we left meaning the hotel was much quitter at the end of our 10 day stay but you would not have guessed that the staff were winding down; they were as attentive, polite and helpful right up to the moment we departed.
Thank you for a wonderful experience.
- Official Description (provided by the hotel):
- International Hotel in six-story traditionally Swiss building located in village center. ... more less
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- Also Known As:
- Mont Cervin Palace Zermatt
- Mont Cervin Palace Hotel