We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Riffelalp Resort 2222 m
Nearby Hotels
Hotel & Solebad Arca(Zermatt)(Great Value!)
$164
$150
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Backstage Hotel Vernissage(Zermatt)(Great Value!)
$288
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Le Petit CHARME-INN(Zermatt)(Great Value!)
$141
$137
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Phoenix(Zermatt)(Great Value!)
$155
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Daniela(Zermatt)(Great Value!)
$232
$196
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Jaegerhof Hotel & Apartements(Zermatt)(Great Value!)
$154
$131
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$319
$300
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Best Western Hotel Butterfly(Zermatt)(Great Value!)
$183
$174
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
$309
$300
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Best Western PLUS Alpen Resort Hotel(Zermatt)(Great Value!)
$273
getaroom.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (300)
Filter reviews
300 results
Traveler rating
262
23
7
3
5
Traveler type
Time of year
LanguageAll languages
More languages
262
23
7
3
5
Show reviews that mention
All reviewsal boscooutdoor poolmain restaurantremote controlserving international cuisinerestaurant alexanderwide margintrain takessteam rooms and saunasthe room service menuwet areanice resortminute train ridefive star resortspecial arrangementsski guidelonger visit
Filter
Updating list...
100 - 105 of 300 reviews
Reviewed February 21, 2013

For me to give this five stars it has to be good. It is VERY expensive. But it is worth every penny.

Location is excellent (for views, ambiance and for skiing), service is superb (without being obsequious), food very good, facilities are excellent…I could go on.

How about a boot room with leather sofas and someone to help you put on your boots? Or a well heated outdoor pool with view of Matterhorn? Or a fitness centre with 3 different saunas and a steam room? Or three different restaurants, all serving good food?

But mortgage the house first. Did I mention it was expensive?

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gcluer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

We stayed at the Riffelalp with two other families and a total of 14 Adults and children. The arrival on the gornergratbahn and then the hotels proprietary mini-train set the mood and stage for the spectacular setting and view of the Matterhorn. The rooms were all terrific, but the two suites overlooking the Matterhorn were among the best hotel rooms we'd ever seen (large, bright, incredible views and balconies, modern baths, traditional furnishings, etc). The restaurants were very good, if a little expensive, and they even invited us into the kitchen to see how certain Swiss dishes were prepared. The kids could run around by themselves without any fear of getting lost in this quiet location, which we could never have allowed in the town of zermatt. The hiking trails are at the front door of the hotel, which was another great plus. The kids also loved the bowling alley in the basement, complete with bar service. In all, the hotel is a great way to do zermatt away from the craziness of town. The dependence on the cog wheel train forces you to plan any evenings in town, especially with kids, but that's not a big deal.

Stayed: July 2012, traveled with family
1  Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2012

What a fantastic place? 2222 meters altitude above Zermatt, with outrageous views of the Matterhorn. Staff were all great. Restaurant was delicious. Sheep were grazing on the hotel lawn. Sitting outside at the bar after a great hike, sipping a cold drink, listening to the deafening silence, while staring a the Matterhorn, was like heaven.

Room Tip: Going up and down to Zermatt on the train is expensive. The room rate includes this journey on checkin and checkout, but not any other time. So several trips into town will cost you.
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank smspo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

I made a unintentional mistake during the booking - and immediately tried to cancel - but the hotel wouldn't allow any changes and charged me the full nightly rate (over the christmas/NYE period) even though i am sure they were able to rebook the room to someone else immediately.

A single bad experience with the service has put me off ever staying here, although i understand there are two sides to every street and it was my mistake.

Stayed: December 2011, traveled with family
13  Thank kathylee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

Located well above Zermatt, with access to town basically only by the Gornergrat cog Train. Wonderfully secluded 5 star hotel on a small plateau, with stunning views of The Matternhorn and the surrounding peaks. Go there if you like nature, peace & quiet, hiking (summer) or skiing (winter, although you can glacier ski in summer), and a luxury hotel with excellent service, good albeit expensive food, an outdoor pool, spa, and even an indoor bowling alley! We've been there three summers in a row, loving it each time. Tips: (1) stay in the Chalet, and get a room overlooking the Matterhorn. (2) Eat lunch at a small restaurant just outside the hotel called Alphitta -- less expensive & cosy. (3) After arrival at the hotel, purchase from the railway station there a multiday pass for all the Zermatt lifts & trains as this will payout instantly if you want to go to the top of the Klein Matterhorn even once. (4) Bring binocs and watch the Matterhorn climbers set off climbing as of 0400 or so. (5) If you like hiking, after breakfast walk up to the Gornergrat via Mark Twain Trail, a good 3 hr walk. Enjoy the top, take the train back to the hotel, eat lunch at Alphitta, relax the rest of the day in the spa and outdoor pool.

Stayed: August 2012, traveled as a couple
3  Thank PABTrude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews