Spent 5 days in Zermatt skiing for new years. Hotel was a last minute find for a busy week, so I probably paid more than you normally would. Had no idea what o expect but ended up loving the place. It's different, so it may take a day or two o get used to it. Upon arrival, before I could even check in, they offered me a free drink of my choice nd told me to sit and relax! That's a first and a very nice touch. The lobby/ dining room is amazing...floor to ceiling glass with a view of the mountains and hockey rink across the way. The chandelier was supposedly designed by the owner and it's incredible to stare at in the foreground. I stayed in one of the Rooms (as opposed to the cubes). Balcony is super comfortable with a great view...but I was on the side of hotel, which is less than perfect for the view. Shower was nice and hot with good pressure, separate toolbox for toilet and yet a further separate space in the bedroom for the sink (I found this a bit annoying, but got used to it). Gas fireplace a nice touch on the eyes and makes it feel more like a ski hotel than a trendy boutique. Good closet space, but a lack of shelves to put clothes and no drawers. Though nice touch, you can put all your luggage under the bed. The ski room is awesome...tons of space for all your gear and a secret exit to the street that saves you time and distance getting to the main street. Must take advantage of the spa...cool concept of a bunch of diff rooms tied o creation of the earth...outdoor hut tub, sauna, steam room, plunge pool, etc. very cool experience. The vernissage club downstairs is also awesome. Bar, movie theater and concert venue. Key tip....ESP on a night with a big event on...lbo need to pay for tix or wait on line...you get in free and easy as a hotel guest. Got to see an awesome concert as part of the zermatt unplugged series. Very cool bar scene as well. Breakfast was good....amazing service and waitstaff .... Eggs cooked to order, any kind of coffee, hot chocolate and decent continental breakfast fare with meats and cheese as well. Location is absolutely great...two seconds from the main drag....5 mins walk to the lift, or 3 mins to the ski bus to go to the other lifts. Staff in general were great. One of the most unique places I've ever stayed....not for ski traditionalists, but great for anyone with a sense of adventure or looking for something cool and new
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