What an unexpected delight to find this amazing hotel in Zermatt! it stood out from all the traditional swiss chalets and ski lodges, with a very unique design and style. The hotel is exceptionally central in its location, a short 2 minute walk from the train station, and located above a cinema which shows international as well as english language films. There is also a lovely spa downstairs, which had a beautiful lounge space.
The hotel is a lovingly-created work of ART, with the artist/ owner's touch visible in almost every detail of the hotel. From the amazing 'chandelier' made up of music instruments, violins at the base, guitars higher up and brass instruments to add the sheen to the copper-plated walls, the hotel is jawdropping from the moment you walk in. There is a unique steampunk style to the hotel, with many of the hotel's fixtures hand-made by the owner and his team. The rooms are comfortable and well-laid out, with the softest duvets imaginable. The water did tend to leak a bit into the room when you showered, because of the design of the bathroom, but it was easily stopped by stuffing the bathmat into the ledge under the door. There is also a huge, and well-stocked ski shop and ski rental station IN the hotel (on level 1), so no need to go around hunting for one- it's all one stop at this hotel! One of the nicest things we did was to book a table in their art gallery downstairs for dinner. We ate a meal in a stunning ambience, sitting around a modern lit table decked with candles, candelabra and flower petals, surrounded by steel sculpture art created by the owner of the hotel. I would also strongly recommend the movie dinner experience. The theatre itself, which is 20 years old is a work of art in itself, you have to see it to believe it - with massive steel chandeliers (that swing to the side when the show begins), cosy leather sofas and blankets. The three-course dinner that was served was also very good.
Kudos to the staff for service - one helped me to change the ISO setting on my SLR camera when it was too dark to shoot correctly, and another helped to print out the train schedules when I enquired on the right train to take to catch my flight to Zurich. And I should mention that breakfast is included, and it was awesome - fresh-cooked eggs in any style, great cappucino, fluffy croissants and oranges to squeeze into the freshest juice you can have.
The layout of the hotel might be better suited to friends and couples traveling together though, as the glass bathrooms and lack of hooks for hanging towels inside, might make modest guests a little uncomfortable. The family room (for four) also has a glass bathroom, so... ! But for couples, the hotel is amazing, and I highly recommend it to anyone. Even my parents (my dad is 70) found the Backstage fascinating, they were staying at a tradtional ski lodge down the road, but kept coming around to hang out in our lobby and have dinner with us!
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