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“Lunch at Riffelberg Hotel-Zermatt” 5 of 5 bubbles
Review of Riffelhaus 1853

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Riffelhaus 1853
Ranked #60 of 110 Hotels in Zermatt
Certificate of Excellence
Bruges, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lunch at Riffelberg Hotel-Zermatt”
5 of 5 bubbles Reviewed April 25, 2013

Unfortunately I did not book in this hotel (still preserved in the Swiss style). The restaurant has an authentic Swiss cuisine (exemplary service by Mike and his colleagues). The view on the terrace is great-everything you need for a perfect ski holiday. Two thumbs up!

  • Stayed March 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Benni-Cordon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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105 reviews from our community

Traveler rating
    67
    31
    4
    1
    2
See reviews for
20
51
14
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Boston, MA
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed September 25, 2012

Spent five nights in August at the Hotel Riffelberg above Zermatt; a wonderful base for many different hikes, comfortable hotel with very good kitchen -- took half pension and loved the dinners. Very friendly management: when I wanted to leave for one night at an Alpine hut, they let me keep my stuff in the room without charging me for that night (even though it was part of my reservation and past cancellation date). It was great being up above the village with terrific views all day and night, the Matterhorn directly in front of the hotel and trails starting from the front door. The Gornergratbahn made it easy to get to other hiking spots around Zermatt on a whim. Highly recommended.

  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bergwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 16, 2012

I followed Trip-Advisor guest recommendation and planned my 2 nights at Riffelberg. The description met my requirements, but I was apprehensive till I reached there. It was exactly what I wanted. Secluded, quiet, spendid view of Matterhorn. To top it, the staff were friendly, place was serene as it was off-season in Sept. And I was surprised to note that along with b/f, the dinner is also part of the package. It was truly great experience. I stayed in a single room, only the room was bit too small. But then at 2500+ mtr above, you don't expect big rooms. I had a great time.
Arijit

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ARIJIT2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
128 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed August 26, 2012

We were fortunate enough to have spent 3 days at the hotel. It was a period of relaxation for us after a week of hectic touring and nothing could have been better than lying in bed and watch the clouds play around the Matterhorn. The Matterhorn changed every minute - it was interesting to watch all this from the comfort of your bed.. Coming back to the hotel - we had a double bed (twin beds joined together) on the 2nd floor facing the mountain, very clean, windows on both walls - facing the station and the other facing the mountain. Bathroom was clean with a tub and partition (in case one wanted to use the shower). TV with satellite (but no english channel, not that it mattered to us since we hardly watched), lots of storage space, charging points, etc. Getting to the hotel is a short walk downhill from the Riffelberg station on the Gornergrat Bahn. Getting the luggage back up the slope while leaving is a bit of a task - leave with plenty of time to spare keeping the train timing in mind :) The host helped us bring the luggage to our room on the 2nd floor. Dinner each day was to a set menu which changed, comprising of a colorful salad spread, soup, main course and dinner. We loved the salmon and rack of lambs. They also have local wine and beer. Breakfast also was a lavish affair - enough to fill you up and keep you going till late in the evening. Lots of trails to hike, you will love the place for it's location, tranquility and feeling of peace you get while there. We'll be going back for sure.

Room Tip: A room on the front side facing the Matterhorn is highly recommended.
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Indygo005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed July 28, 2012

A few days at Hotel Riffelberg will recharge your batteries and zest for life. Perched at 2,600 metres above sea level, and yet only a 15 min ride on a cog railway from the sleepy town of Zermatt down in the valley, you will be bowled over by the beauty of the mountains on all sides. The hotel, which featured in Ken Russell's 1969 film 'Women in Love', has retained much of its 19th century character with wooden paneling and old photos of the area over the past 150 years since the hotel was built.

However... the greatest asset of all is the young and totally dedicated staff who make you feel you are staying somewhere very special. Staying half board, after a few days of hearty breakfasts and imaginative four course evening meals, showing off local produce at its finest, you will soon realize there is no need for lunch. From the hotel there are at least 30 walks through the mountainous countryside.

Room Tip: From my bed in Room 32 I had an incredible view of the Matterhorn, framed in the window.
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BermudaChazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 14, 2012

Great location. One of few ski-in / ski-out hotels in Zermatt. Incredible view over Matterhorn. A bit remote from the city, but it's more an advantage if you come for skiing

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Victor77777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed April 1, 2012

The hotel is located at about 3000 mt on the marvellous Gornegrat just in front of the Matterhorn and in the middle of one of the best ski resort in the world! You can virtually get out of the hotel with your skis and the landscape is just stunning!
The hotel itself is nice and cosy: warm and typical alpine style rooms, lovely restaurant hall with a splendid view on the Matterhorn (Cervin), good food and a reasonable choice of wines available.
However, considering its price (not a standard 3 stars price) you would expect a better service. Breakfast service is very slow (you can wait up to 15 minutes before getting a coffee), as it is the bar and lunch service. You don't get much help when you arrive (it's not easy because you have to take a train from Zermatt and with all the luggage you would really appreciate some help!). You would also expect some extra services: massages, excursions, ecc. but nothing more than accomodation and food is provided (they only have a small sauna). Also, while people at the reception is very welcoming, other members of the staff are a bit rude and not very helpful.
Anyway, the place is so beautiful we utterly hope that these minor problems are swiftly resolved!

  • Stayed March 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pippi_Rome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riffelhaus 1853

Property: Riffelhaus 1853
Address: Riffelberg 2500m, Zermatt 3920, Switzerland (Formerly Hotel Riffelberg)
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Suites
Hotel Style:
#36 Ski-In / Ski-Out Hotel in Zermatt
#36 Luxury Hotel in Zermatt
#40 Spa Hotel in Zermatt
#47 Romantic Hotel in Zermatt
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Riffelhaus 1853 4*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Riffelhaus is living testimony to the golden age of mountaineering. Mountain climbing and hotel history were written here. In 1853, the hotel on the Riffelberg was the second hotel in Zermatt. It opened even before the Gornergrat railway was built. The beams and stones were hauled up the mountain by mules and using a lot of manpower. Over the course of the decades, the initial mountain climber accommodations developed into a comfortable mountain hotel, without losing the atmosphere of the pioneering days. ... more   less 
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Also Known As:
Riffelberg Hotel Zermatt

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