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“Wonderful!” 5 of 5 bubbles
Review of Sunstar Style Hotel Zermatt

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Sunstar Style Hotel Zermatt
Ranked #41 of 109 Hotels in Zermatt
Certificate of Excellence
Geneva, Switzerland
Level Contributor
118 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Wonderful!”
5 of 5 bubbles Reviewed October 31, 2013

We made a last minute, late afternoon reservation at the Sunstar. There were three of us, and also our dog, and the Sunstar welcomed us with a larger room, as well as a special bed for the dog with complimentary doggie treats! We found the room to be very comfortable, and also convenient as it opened on to the garden area. Service was extremely warm and welcoming - the staff gave us great recommendations for a day hike and train ride, offered up swimsuits to borrow for the swimming pool if we wanted, and even gave us a very late, complimentary checkout.

Breakfast was one of the best I have experienced in a hotel so far in Switzerland, and although we didn't stay for the "typical Swiss dinner" it certainly sounded appealing.

The in-room shower and bath is a bit odd, and probably not my preferred way, but it was ok.

Overall, very highly recommend and will gladly return.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tourismspecialist88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

Traveler rating
    154
    111
    24
    6
    2
See reviews for
70
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 bubbles Reviewed October 10, 2013

Loved the accommodation and service was just amazing. Anything was never a trouble and staff assisted from finding us places for dinner to ensuring we had enough warm clothes for our adventures. I would highly recommend to others.

  • Stayed October 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tania V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
1 review
5 of 5 bubbles Reviewed October 8, 2013

Ideal location, with a fine view of the Matterhorn, at least from the south-facing rooms on the upper floors. The room was ideed "compact", but the layout was very good. The shower being in the room itself made the room a bir damp when the shower was in use, but at least in the summer this is nor a big problem, as you could open the door to the balcony. Waking up each morning to a (everchanging) view of the Matterhorn was a very pleasent way to start the day.

  • Stayed October 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 397OS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
1 review
5 of 5 bubbles Reviewed July 30, 2013

ideal location, very quiet
good combination of tradition/wood and modern style
unique room with shower cabin in a corner of the bedroom
very friendly and helpful staff and the manager is always around

Room Tip: it's worth to choose a room with Matterhorn view
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  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beatrice P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knebworth, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 28, 2013

Thank you for a lovely holiday in Zermatt. Our first visit to Switzerland and our first time to use Sunstar. Switzerland is the perfect holiday location. Sunstar added to our experience. The hotel is charming, clean and in a great location. The food was excellent and when we didn't like what was on offer the catering staff were happy to offer an alternative.
Our European plug adapter didn't fit in Switzerland but reception leant us the appropriate adapter.
Our only tiny little grumble was that reception closed at 8 00pm....you could dial/phone to get help but this was done slightly begrudlingly by the lady that answered. We didn't arrive until 7 00pm so our needs weren't identified until about 8 00pm...we did feel for a 4 star hotel that reception should have been easier to access until slightly later.
However we highly recommend this pretty hotel and would use it again ourselves.

Room Tip: ask for a room with a private balcony as our friends was open to their neighbours so they couldn'...
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  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Charliesgrandma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 13, 2013 via mobile

I loved my room and the location of the facilities. Having the shower and sink in the room with the bed rather than in a seperate room was different but not unworkable. I'm a heavy sleeper so i didn't mind my partner "taking care of business" while i slept. The toliet was in a small WC as it should be. The staff were very helpful and courteous.

Stayed June 2013, traveled with friends
Helpful?
Thank Jblacklville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed May 3, 2013

Went here at the beginning of April and had a very nice time, weather was very nice, snow was great at the top and very slushy at the bottom but still a lot of fun. The hotel was wonderful, great staff and an especial thanks to Sonya, the Manager who was exceptional in every regard.

Room Tip: They are small but compact and my room at the back had nice views
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  • Stayed April 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paddyinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunstar Style Hotel Zermatt

Property: Sunstar Style Hotel Zermatt
Address: Untere Mattenstrasse 50 | 3920 Zermatt, Zermatt 3920, Switzerland
Location: Switzerland > Swiss Alps > Canton of Valais > Zermatt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 109 Hotels in Zermatt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sunstar Style Hotel Zermatt 4*
Number of rooms: 44
Official Description (provided by the hotel):
The small but stylish Sunstar Style Hotel Zermatt****, with its combination of distinctive interior decor and typical Valais-style features, offers a hotel stay with a difference. For guests hoping to spend some relaxing days in simple surroundings where they will be well looked after, this is the perfect place. The rooms are all decorated in a distinctive, modern and tasteful style and most of them have a balcony. A special feature is that the shower or bath area forms part of the bedroom. Fine food is served in the stylish restaurant and, in warmer weather, on the sunshine terrace. The spa centre, with its indoor pool, jacuzzi, sauna, steam bath and massages, is perfect for soothing relaxation. You can enjoy sociable evenings in the bar with its lounge area and open fire. This car-free resort with views of the legendary Matterhorn is the perfect place to let your spirits roam free. ... more   less 
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