We stayed here on a ski trip at Zermatt recenty and to be honest, it was one of the best hotels I've ever stayed in. During our stay we felt like we were on our honeymoon. Other hotels and resorts should learn a thing or two about hospitality from the people at Cervo. Their staff are friendly, helpful and just truly some of the most beautiful human beings we have met. We stayed in a superior room which was top notch. Not sure how old the hotel was but the room felt brand new with a great bathroom - tub, rain shower, SEPERATE toilet with sensor lights so you don't have to fiddle in the dark when you need to pee in the middle of the night. It had good views of the matterhorn, there was a good entertainment system, a good coffee machine and great tea facilities. The complimentary drinks and sodas were a nice touch too.
The hotel is at the bottom of one of the ski slopes and was in close proximity to the lifts and ski rental shop which was very convenient. It was also a great spot for apres ski drinks too where you find many people staying at other hotels coming here to have a drink!. We had dinner at the hotel and it was fantastic, again the staff were very accomodating and showed they really cared - it was like dining in somebody's home. Likewise breakfast was second to none with a great variety - we particularly liked the fresh juice combinations and the cooked breakfast choices and just dealing with the delightful staff was a good start to the day.
Having a massage after skiing was a real treat as were the sauna, steam room and foot bath facilities. The hotel lacked a gym however after a whole day of skiing, we didn't have much energy in the tank for lifting weights.
I highly recommend this hotel. I've stayed at many places, a few which are more expensive but do not compare to the quality of this hotel, particularly the staff from the hotel and the restaurant. It was so good we had to buy something from the hotel shop to commemorate our stay.
Thank you Cervo for our wonderful stay, we'd love to come back!
- Official Description (provided by the hotel):
- LIKE HOME: CERVO When you enter the CERVO, there’s not a revolving door in sight. No, to enter the CERVO you take the small almost private entrance – appropriate to a homely chic chalet, which has been family-owned for generations. Once inside there’s a simple table. A telephone. And a warm welcoming smile. In fact you feel much more than welcome. You feel at home. ... more less
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- Also Known As:
- Cervo Zermatt Hotel Zermatt